Sky - No signal

Slattsy

Was away for a few days over Christmas and came home this evening to find i've no signal, obviously due to the severe winds.

Went through a few troubleshooters with a Sky rep to no joy so he'll have to send out an engineer but there's none available until next fecking Sunday :eek: :mad:

Can only Sky fix this issue?
Can anyone recommend someone/company that could fix it - Dublin 7 area.

TIA

radiowaves

Slattsy wrote: »

Was away for a few days over Christmas and came home this evening to find i've no signal, obviously due to the severe winds.

Went through a few troubleshooters with a Sky rep to no joy so he'll have to send out an engineer but there's none available until next fecking Sunday :eek: :mad:

Can only Sky fix this issue?
Can anyone recommend someone/company that could fix it - Dublin 7 area.

TIA

Any satellite installer could sort out your problem but it might cost a fair bit more than the subsidised price Sky will do it for.

swoofer

can you access dish yourself, its only moved a fraction, I did one today for a friend. You need 2 people mind, one to watch tv and other to move dish. if you go to services, sytem set up, signal test in an old box, different on hd one, settings, signal.

Slattsy

GBCULLEN wrote: »

can you access dish yourself, its only moved a fraction, I did one today for a friend. You need 2 people mind, one to watch tv and other to move dish. if you go to services, sytem set up, signal test in an old box, different on hd one, settings, signal.

Is it actually that simple?

I can reach the dish from the back window, does the dish pivot easily by hand?

minterno

Slattsy wrote: »

Is it actually that simple?

I can reach the dish from the back window, does the dish pivot easily by hand?

if the wind moved it then you should be able to move it by hand,use jerky movements as in catch both sides of the dish and pull with your left and push with the right or the opposite,without a meter its a guessing game but its unlikely that the elevation of the dish has moved so a slight sideways movement should sort it out,put a mark on the pole and bracket with a nail or marker so you can go back to the mark and try turning the dish the opposite way if your still searching and with patience you should/might get lucky

Arciphel

Search the App Store for SatFinder, you can do it yourself.

hju6

Arciphel wrote: »

Search the App Store for SatFinder, you can do it yourself.

I usually "Ask Jeeves" 😄

swoofer

slattsy yes its that easy but it may not move by hand becuase if it did then any puff of wind would move it so you need to slacken either one or two nuts but only ever so slightly and as said above mark dish on pole first so u have a starting point. look at image i have posted and you will need to slacken the 4 nuts that hold dish to pole. BUT even undoing one may be enough.

and dish will have either moved from left to right or vice versa as you look at dish from behind. say make of sky box and we can tell you more.

hju6

GBCULLEN wrote: »

slattsy yes its that easy but it may not move by hand becuase if it did then any puff of wind would move it so you need to slacken either one or two nuts but only ever so slightly and as said above mark dish on pole first so u have a starting point. look at image i have posted and you will need to slacken the 4 nuts that hold dish to pole. BUT even undoing one may be enough.

and dish will have either moved from left to right or vice versa as you look at dish from behind. say make of sky box and we can tell you more.

There's 12 nuts on that dish assembly any one of them could be loose or have moved in the wind, the wall bracket mount in particular