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Calling helpline from abroad

  • 24-12-2013 9:19am
    #1
    Registered Users, Registered Users 2 Posts: 1,628 ✭✭✭


    Hi I need to get my online account unlocked and I am not in Ireland at the moment. Is there a way I can talk to someone from abroad? I can't seem to get through to the 365 365 number. I tried the 4470 number but I'm not getting any answer. Thank you for any help, this is kind of urgent 


Comments

  • Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi Truley,

    Thanks for getting in touch.

    BOI365 can be contacted from abroad on 00353 1 4044000 and representatives will be available until 6pm this evening.

    Thanks
    Tara


  • Registered Users, Registered Users 2 Posts: 1,628 ✭✭✭Truley


    I don't know if this makes a difference but I am calling from South Korea. Every time I call that number I seem to be connecting to a random Korean person's number :confused:  Don't know what to do.  


  • Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi Truley,

    The number above should work from any country. If you can't connect to that number, you could try calling your branch and a representative can connect you to BOI365.

    Thanks
    Tara


  • Registered Users, Registered Users 2 Posts: 523 ✭✭✭dealhunter1985


    people really need to start using Google more..

    http://www.howtocallabroad.com/results.php?callfrom=korea_south&callto=ireland


    001 + 353 + 1 4044000


  • Registered Users, Registered Users 2 Posts: 2,439 ✭✭✭Richard


    That's a very good point - 00 is the international code from many places particularly most european countries but it's different around the world. 


    US/Canada is 011, for example.  


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  • Registered Users, Registered Users 2 Posts: 1,628 ✭✭✭Truley


    Thank you, I got through to them. I didn't know about the 001 prefix

    Happy Christmas 


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