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Can you cancel my card

  • 22-12-2013 2:33am
    #1
    A_Sober_Paddy
    Closed Accounts Posts: 4,221 ✭✭✭


    Can you cancel my card


Comments

  • #2
    Twenty10
    Registered Users, Registered Users 2 Posts: 391 ✭✭Twenty10


    ASP, the BOI guys on this forum work Mon to Fri. You need to phone to cancel/put a hold on your card.

    Tel numbers on the following BOI page:

    http://personalbanking.bankofireland.com/ways-to-bank/phone-banking/useful-contact-numbers/


  • #3
    Bank of Ireland: Sean
    Closed Accounts Posts: 230 ✭✭Bank of Ireland: Sean


    A_Sober_Paddy wrote: »
    Can you cancel my card
    Hi A_Sober_Paddy,

    Thank you for contacting us through Boards.

    We've no access to account specific information here so we cannot cancel cards.  You can cancel your card by contacting Bank of Ireland 365 directly or through our Lost/Stolen cards department.  

    We assume you took Twenty10's advice and called to cancel your card.

    Many thanks

    Seán 


  • #4
    Bank of Ireland: Paula C
    Closed Accounts Posts: 253 ✭✭Bank of Ireland: Paula C


    Hi A_sober_paddy,

    Thank you for getting in touch.

    As Twenty10 correctly pointed out, it is not possible to cancel your card via this channel.

    If you have not yet cancelled your card already, please contact our 24 Lost and Stolen department immediately on 1890 706 706 where a representative will be happy to assist you with this and order a replacement card should you need it.

    I hope this helps clarify this for you, if we can help with anything else please do not hesitate to contact us.

    Thanks,
    Paula C


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