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E-Fibre

  • 14-12-2013 11:55am
    #1
    JACK BE NIMBLE
    Registered Users, Registered Users 2 Posts: 106 ✭✭


    Hi,
    I posted here a couple of weeks ago in relation to E-fibre being available in my area, I was informed from the details I provided that it was, I was then given a number to contact.
    The lady I spoke to agreed that e fibre was available and took my number, saying that someone would be in contact shortly to arrange this, this was about three weeks ago and I have not been contacted.

    Shortly before this I received a call in relation to renewing my contract for a further 12 months on the basis that e fibre would be available, so i agreed on this basis but nobody has made contact to initiate this.

    Can you please look in to this for me, i can provide Account details via PM 


Comments

  • #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    JACK BE NIMBLE wrote: »
    Hi,
    I posted here a couple of weeks ago in relation to E-fibre being available in my area, I was informed from the details I provided that it was, I was then given a number to contact.
    The lady I spoke to agreed that e fibre was available and took my number, saying that someone would be in contact shortly to arrange this, this was about three weeks ago and I have not been contacted.

    Shortly before this I received a call in relation to renewing my contract for a further 12 months on the basis that e fibre would be available, so i agreed on this basis but nobody has made contact to initiate this.

    Can you please look in to this for me, i can provide Account details via PM 

    Hi JACK BE NIMBLE,

    Sorry to hear this. Would you like to PM me your details and I'll look into this for you?

    Tracey


  • #3
    JACK BE NIMBLE
    Registered Users, Registered Users 2 Posts: 106 ✭✭JACK BE NIMBLE


    PM Sent


  • #4
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    JACK BE NIMBLE wrote: »
    PM Sent
    Hi JACK BE NIMBLE

     Sorry about the wait I tried a mock order and sent you a PM after speaking to efibre sales.

    Mark


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