Motor tax office to close

unkel

Clondalkin motor tax office will be closed permanently from December 24th. Good stuff, no need for all those bricks and mortar offices, most people tax their car online these days (or so they should)

That will save the tax payer a fortune in salary payments now all the people working there are no longer needed...


Oh wait, it doesn't work like that in the public sector...

listermint

So where in the hell are people supposed to go ? They closed Nutgrove a few years back.

I am not being funny here when i say the online system is no where near the required level to take over the load.

I mean it appears that you cant even declare a vehicle back on the road after you declare it off the road.

Apparently you can declare if off online but then are forced to go to the tax office with forms and declare it back on the road when the time comes.


Have the made any plans for this instance ? Bunch of Morons.

unkel

listermint wrote: »

So where in the hell are people supposed to go ?

Online. Already over 70% of motor tax renewals are paid online. You are right of course, it should be possible to do all transactions online that used to be done in the motor tax office

road_high

A huge cohort (mostly older) of people cannot/do not use the internet. My da can't turn on a computer despite many attempts to learn.
They'd be snookered without an "office" to go into for stuff like this! Other than that they are reliant on family members to do it for them on-line.

listermint

unkel wrote: »

Online. Already over 70% of motor tax renewals are paid online. You are right of course, it should be possible to do all transactions online that used to be done in the motor tax office

I do everything to do with it online ever declarations off the road.

I have been using it since it started


The system is no where near adequate enough yet to facilitate such a closure.

draiochtanois

This post has been deleted.

unkel

road_high wrote: »

A huge cohort (mostly older) of people cannot/do not use the internet. My da can't turn on a computer despite many attempts to learn.
They'd be snookered without an "office" to go into for stuff like this! Other than that they are reliant on family members to do it for them on-line.

They can rely on family members or friends or go use their free bus pass to take a nice trip to Dublin city centre. And if they are unwilling / unable to do either, they'll just have to get on with the program like the rest of us

DublinDilbert

I noticed my new tax disc that arrived the other day came from Shannon and not Dublin City Council like its always done.

I'm surprised there isn't some way of doing it at the post office for people who don't have the internet or can't use it, even if the disc was still dispatched centrally by post.

challengemaster

unkel wrote: »

They can rely on family members or friends or go use their free bus pass to take a nice trip to Dublin city centre. And if they are unwilling / unable to do either, they'll just have to get on with the program like the rest of us

Indeed. There's always some excuse for not making progression in Ireland. Ain't nobody got time fo' dat!

listermint

unkel wrote: »

They can rely on family members or friends or go use their free bus pass to take a nice trip to Dublin city centre. And if they are unwilling / unable to do either, they'll just have to get on with the program like the rest of us

As i said already, im sure you read it. The Online system is no where near adequate enough to handle it.

For someone who is such an advocate of closure. Explain to me why i can declare a vehicle off the road online yet i cannot declare it back on the road once the off the road time has elapsed ?

Or is this just 'one of those things' that i have to travel all the way into central dublin to sort out taking a day off work.


Some progess that is... Real forward thinking 2014 jazz going on there.. wooooo

listermint

challengemaster wrote: »

Indeed. There's always some excuse for not making progression in Ireland. Ain't nobody got time fo' dat!

Progress would entrail their Online capabilities have moved on in the last 4 years. Which they havent.

Holsten

This will really mess the older folks about.

Haven't been to a motor tax office in years anyway.

listermint

draiochtanois wrote: »

This post has been deleted.

This would be progress. But it will never happen.

R.O.R

That's a pain in the hole.

We now have to courier applications to the city centre, and if we're in desperate need of a tax disc, and willing to queue in the office, we'll have to send someone to town, rather than just down the road, to get one.

Bah.

MugMugs

Close them all if you ask me and insist on either post or online.

unkel

listermint wrote: »

As i said already, im sure you read it.

I did, but you didn't read my reply

Here it is again: of course all transactions should be available online.

biko

I thought from the title it's all or many offices? But it's just one in Dublin?

Mycroft H

road_high wrote: »

A huge cohort (mostly older) of people cannot/do not use the internet. My da can't turn on a computer despite many attempts to learn.
They'd be snookered without an "office" to go into for stuff like this! Other than that they are reliant on family members to do it for them on-line.

Post.

MugMugs

biko wrote: »

I thought from the title it's all or many offices? But it's just one in Dublin?

Clondalkin only

swarlb

unkel wrote: »

They can rely on family members or friends or go use their free bus pass to take a nice trip to Dublin city centre. And if they are unwilling / unable to do either, they'll just have to get on with the program like the rest of us

I hope you remember that when you are old.

listermint

unkel wrote: »

I did, but you didn't read my reply

Here it is again: of course all transactions should be available online.

But they arent, thats the problem and they are closing the office in 2 weeks.... Clap Clap to all concerned with this genius idea.

ShadowHearth

I wonder if Motor tax office is in cluster **** mode at the moment? I payed TAX on tuesday online and I did not received receipt emails yet and money from account was not taken yet. No sign of tax too.
Thing is when I try to log in with pin it says that tax is already ordered... Any ideas lads?

R.O.R

ShadowHearth wrote: »

I wonder if Motor tax office is in cluster **** mode at the moment? I payed TAX on tuesday online and I did not received receipt emails yet and money from account was not taken yet. No sign of tax too.
Thing is when I try to log in with pin it says that tax is already ordered... Any ideas lads?

I did mine on-line on Monday, and the disc arrived in the post yesterday, so if you did yours Tuesday it should hopefully come today.

unkel

biko wrote: »

I thought from the title it's all or many offices? But it's just one in Dublin?

The title is singular

But yeah, it's the one in Clondalkin. Nutgrove closed a couple of years ago. So the Dublin area (population about 1.5 million) is going from 4 to 2 motor tax offices...

There are about 50 motor tax offices in the country (7 in Donegal alone :rolleyes:), which is ridiculous. I'd expect that to go down to about 10 within the next 5 years. What will we do with all those civil servants though?

ShadowHearth

R.O.R wrote: »

I did mine on-line on Monday, and the disc arrived in the post yesterday, so if you did yours Tuesday it should hopefully come today.

As I typed that post, postman came up. Tax is here and money taken off. Thanks god, I really did not wanted to go to Cork Motor tax office at this time of the year...

nullzero

What an idiotic decision.

visual

We dont do planning very well here at all.
Most who use the office are doing so because the online system can't cater for their requirements to allow them tax the car.

elberon

unkel wrote: »

Clondalkin motor tax office will be closed permanently from December 24th. Good stuff, no need for all those bricks and mortar offices, most people tax their car online these days (or so they should)

That will save the tax payer a fortune in salary payments now all the people working there are no longer needed...


Oh wait, it doesn't work like that in the public sector...[/QUOTE

Always love it when a difference is made between public servants and tax payers. Of course any public servant on what is considered a mid range salary is paying approx 53% in tax.... And for your information which is clearly lacking, Dublin City Council has lost almost 900 staff in retirements, deaths, people leaving etc since the ban on recruitment in 2008. The 36 staff working in CLondalkin will be assigned to fill some of those vacancies

elberon

listermint wrote: »

I am not being funny here when i say the online system is no where near the required level to take over the load.

I mean it appears that you cant even declare a vehicle back on the road after you declare it off the road.

Apparently you can declare if off online but then are forced to go to the tax office with forms and declare it back on the road when the time comes.


Have the made any plans for this instance ? Bunch of Morons.

Ok, another wrong post. When the time comes? Presumably you mean when the period of time that you said the car would be off the road for expires? Of course you can do it online All you have to do is look up the motor tax online site and read, to quote "Q9. Will I get a renewal notice at the end of the period specified in the declaration?
A9. Yes - in the same way that you currently get a renewal notice when your tax is about to expire."
With that renewal comes a PIN

elberon

visual wrote: »

We dont do planning very well here at all.
Most who use the office are doing so because the online system can't cater for their requirements to allow them tax the car.

Ok, yes, it is true that up to the abolition of the Garda stamp, the online system could not let you tax your car if it was declared as not being used (for obvious reasons). Since this post is mainly about the Clondalkin office, at the start of a month they would get roughly 1300 customers in, of which perhaps 950 were doing tax and the rest driving licences. Of this 950, roughly 500 - 550 had declared at a Garda station that they had not used their car. Obviously most of these were lies and owners evading tax. These evaders can now declare their car unused (ha ha) online in advance. The only vehicles that cannot be taxed on line now are taxis, buses, exempt vehicles and certain goods vehicles. The other 90% of vehicles can.

elberon

DublinDilbert wrote: »

I noticed my new tax disc that arrived the other day came from Shannon and not Dublin City Council like its always done.

I'm surprised there isn't some way of doing it at the post office for people who don't have the internet or can't use it, even if the disc was still dispatched centrally by post.

If you have always done it on line, the disc will always come from Shannon. Dublin City Council, like all other councils, only deals with postal and public applications. However, for those who cannot use the net, if you have a credit card and your PIN from the renewal, you can phone a special number with all the details and a staff member in the Smithfield office will actually put the application through on line for you, THis is advertised on the Councils web site. Of course an alternative in the post office is to simply use the prepaid envelope that comes with the form and send it in the post.

elberon

listermint wrote: »

Progress would entrail their Online capabilities have moved on in the last 4 years. Which they havent.

Does Listermint do any research? In last 4 years garages can do change of ownerships on line, the off road declarations online have been introduced, the DOE certs from testers are now updated online allowing many goods vehicles to be taxed, brand new cars can be taxed online using the chassis number. THese are just some of the top of my head, for a full list email motortax@dttas.ie rather than just quoting "what everyone knows",

visual

elberon wrote: »

Ok, yes, it is true that up to the abolition of the Garda stamp, the online system could not let you tax your car if it was declared as not being used (for obvious reasons). Since this post is mainly about the Clondalkin office, at the start of a month they would get roughly 1300 customers in, of which perhaps 950 were doing tax and the rest driving licences. Of this 950, roughly 500 - 550 had declared at a Garda station that they had not used their car. Obviously most of these were lies and owners evading tax. These evaders can now declare their car unused (ha ha) online in advance. The only vehicles that cannot be taxed on line now are taxis, buses, exempt vehicles and certain goods vehicles. The other 90% of vehicles can.

That a big presumption to question the integrity of owners who declared their vehicles off the road in a garda station.
Also from the numbers I've seen in clondalkin office either they where all in there the same day I called or you have under estimated the volume of people that used that office.

I can only guess your a public servant of some sort as there is no joint up thinking or reform of procedures. One government department requsting a member of the public to seek additional information from another government department and so goes the merry go round.

Why hasn't someone realise money for tax disc and reg number is the only thing required ?
Asking additional information isn't required like insurance as NCT and insurance have their own discs.

Carson10

Should be able to tax your car at the local post office.

In the UK you can get your car taxed at the local post office on a Saturday.

mfceiling

Carson10 wrote: »

Should be able to tax your car at the local post office.

In the UK you can get your car taxed at the local post office on a Saturday.

Or in some cases, on a Sunday!!

Colonel Sanders

My tax is due the end of this month

Just got the reminder via e-mail. Had no idea they'd gone paperless (I welcome it btw)

listermint

elberon wrote: »

Does Listermint do any research? In last 4 years garages can do change of ownerships on line, the off road declarations online have been introduced, the DOE certs from testers are now updated online allowing many goods vehicles to be taxed, brand new cars can be taxed online using the chassis number. THese are just some of the top of my head, for a full list email motortax@dttas.ie rather than just quoting "what everyone knows",

Do you do any research. Read what I posted rather than hand picking responses. Zzzzzz

Big Nasty

elberon wrote: »

Ok, yes, it is true that up to the abolition of the Garda stamp, the online system could not let you tax your car if it was declared as not being used (for obvious reasons). Since this post is mainly about the Clondalkin office, at the start of a month they would get roughly 1300 customers in, of which perhaps 950 were doing tax and the rest driving licences. Of this 950, roughly 500 - 550 had declared at a Garda station that they had not used their car. Obviously most of these were lies and owners evading tax. These evaders can now declare their car unused (ha ha) online in advance. The only vehicles that cannot be taxed on line now are taxis, buses, exempt vehicles and certain goods vehicles. The other 90% of vehicles can.

Can you tax a regular commercial online now and if so what do you do about the declaration form (as in where you declare it's for business use stamped by Garda)? Also you needed your DOE cert to tax a commercial - how does that work now?

Guy:Incognito

Big Nasty wrote: »

Can you tax a regular commercial online now and if so what do you do about the declaration form (as in where you declare it's for business use stamped by Garda)? Also you needed your DOE cert to tax a commercial - how does that work now?

You have been able to tax a commercial online for over a year at least (last time I had a commercial) , provided it's doe'd.

elberon

Ok Listermint. I have gone back over all your posts as challenged. So, online system nowhere near able - slightly over 90% of vehicles can be taxed online, hardly nowhere near. You said twice you cannot declare a vehicle back on the road. As I pointed out, yes you can. You then said twice more that system for online tax is nowhere near adequate, well, again over 90% can be taxed online. Regarding going into Dublin, well, yes, you can do that or post in your application, I believe (stress believe) that the post is taking 1 day to receive and 1 day to be processed and posted from the Smithfield office, dont know about Ballymun. Final point is that the online services have not moved on and as I pointed out they have, there were several more improvements also, I cannot remember what they were hence i gave you the e-mail address of the general office where I am sure they would be happy to tell you what else has been done. Your only remaining point was agreeing that tax should be put on petrol and diesel, the taxi federation (taxis only pay €80 a year in road tax approx) would go mental, Goods vehicles (especially lighter ones which only pay about €300 a year) would be hit, althought the artics can pay a couple of thousand it would still be more expensive, agricultural vehicles which only pay a pittance also would end up paying loads more, all the Garda, emergency and army vehicles which are exempt from paying anything would pay a lot more as would motorbikes who also pay v little. There is also a fear that the motor tax fund which is used for local authorities would be scrapped and the additional money put on petrol and diesel would be swallowed up into the exchequer.

elberon

Visual, it is not a big presumption at all, nor have i underestimated the numbers of customers. When I say 1300, I mean on the first working day of the month, CLondlkin peaked at 1450 people in one day when the Garda stamps were stopped.. The reason it was so busy compared to the last working day of the previous month (bearing in mind you can tax your car up to a month in advance) is that the office would only accept a Garda stamp for a period of time once that period was entirely over i.e. to declare it off the road up to the end of say July, you had to have a stamp dated 1st August or after. Now nobody can say that roughly 1500 people spread over 3 days did not use their cars AT ALL, for periods ranging up to 1 2 3 4 months and more. Of course most of them were lying. Prior to the introduction of the "in advance" declarations, an excercise was done on the M50 toll bridge using the toll cameras which are powerful enough to zoom in on tax disc expiry. Following that excercise the state finally realised the sheer number of tax evaders which helped usher in the "in advance" system.


"I can only guess your a public servant of some sort as there is no joint up thinking or reform of procedures. One government department requsting a member of the public to seek additional information from another government department and so goes the merry go round"

Yes I am, but I'm not sure what you mean by the rest. If you mean taxis and buses having to produce the plate licence before taxing their vehicles, it is in process that the record for a taxi will have the expiry date of the licence on the system and once it is current, the taxi will be able to be done on line. That happened a little while ago for goods vehicles allowing them to be taxed on line rather than having to go to a Motor Tax Office with their DOE cert. My main point is that the system is improving and getting closer and closer to full online capability.

"Why hasn't someone realise money for tax disc and reg number is the only thing required"

Because until all the information is available to Motor Tax Staff on the National Vehicle File, they cannot licence (which is what a tax disc really is, its a vehicle licence) for example a taxi, to be on the road until they see it has been passed out as a taxi. Since the tax is only €80 sure everyone would be saying their car is a taxi. Just give it time.

"Asking additional information isn't required like insurance as NCT and insurance have their own discs". You do not have to produce either your insurance or your NCT. The NCT is visible online to Motor Tax Staff and yes, while you have to fill out insurance details on the form and fill them out online, its a real throwback to pre insurance disc times and the enforcement should be left up to the Gardai. Especially when, as far as I am aware, you can type in any garbage online and the tax system will accept it, policy number 123456789 anyone?

elberon

Bignasty, you only need the Garda "I will only use this for goods" form for light goods vehicles and it only needs to be done once. Anyone who has had their goods vehicle DOE'd in last few months, it was updated online by tester meaning you no longer have to go to the tax office with your green piece of paper (like the NCT)So once you got the form stamped by the Gardai and have had your van tested in last few months, you should be able to do it online

DainBramage

listermint wrote: »

So where in the hell are people supposed to go ? They closed Nutgrove a few years back.

I am not being funny here when i say the online system is no where near the required level to take over the load.

I mean it appears that you cant even declare a vehicle back on the road after you declare it off the road.

Apparently you can declare if off online but then are forced to go to the tax office with forms and declare it back on the road when the time comes.


Have the made any plans for this instance ? Bunch of Morons.

I am in this situation now: declared car off road for oct-dec 2013 and received confirmation slip from tax office,
now I want to declare car back on road and tax it -but when I try to pay tax online for it looks for arrears from the same period (ie from oct 2013).

so is the only way to sort this by going into the tax office?

keithclancy

Or how about dump the whole system, change it from "Motor Tax" to Ireland wide Toll.

Use the existing system with the eToll thing and use ANPR cameras to enforce the system by number plate

Give an option to pay online or in the post office/direct debit.

And charge all the non Irish registered cars also.

Give the lads that left go from the Motor Tax office a load of Nissan Leafs to go around enforcing the Irish wide toll :P

Get rid of the off the road thing and heavily penalise people who are caught i.e. tow away and a large fine.

Then put that money directly into the Roads .. we'd have frikking Autobahns everywhere.

DainBramage

keithclancy wrote: »

Or how about dump the whole system, change it from "Motor Tax" to Ireland wide Toll.

Use the existing system with the eToll thing and use ANPR cameras to enforce the system by number plate

Give an option to pay online or in the post office/direct debit.

And charge all the non Irish registered cars also.

Give the lads that left go from the Motor Tax office a load of Nissan Leafs to go around enforcing the Irish wide toll :P

Get rid of the off the road thing and heavily penalise people who are caught i.e. tow away and a large fine.

Then put that money directly into the Roads .. we'd have frikking Autobahns everywhere.

yes very shambolic..

They have decreased taxation offiices fair enough yet not improved online services.
Clondalkin office closed since Xmas so if you have an issue like i have above Smithfield is your only option in Dublin (ballymun also i think) Closes at 3.30 ffs .

keithclancy

Hey at least its not as bad as the Dutch one.

On the Direct Debit form, the benefits are listed as:

You will pay us faster
You won't forget to pay and will avoid fines.