The Body Shop

hippychick1011

The Body Shop.

50% off with free delivery over 5pounds - Code 19809. x:)

Scortho

hippychick1011 wrote: »

The Body Shop.

50% off with free delivery over 5pounds - Code 19809. x:)

You have saved me a fortune:D

rock2009

hippychick1011 wrote: »

The Body Shop.

50% off with free delivery over 5pounds - Code 19809. x:)

Thanks Op, just wondering do you use parcel motel for delivery or do they deliver to ROI?

hippychick1011

I have an address in the UK but my friends use Parcel Motel no problem- first delivery is free x

swpb

hi, great discount but i can't see an option to deliver to ireland? Am i missing something?

Scortho

swpb wrote: »

hi, great discount but i can't see an option to deliver to ireland? Am i missing something?

Use parcel motel and a northern irish address.
Body shop has an irish website which is probably why they won't post to ireland

swpb

ok thanks - trying to figure out what i put in delivery details on bodyshop i have a parcel motel account but haven't a clue how to use it - any help gratefully received!

swpb

its okay i figured it out

tantipie

I couldn#t use the site last night as my billing address was different to my shipping address ie Parcel motel how did ye get around this?

viv2

There was a huge thread a while ago about the body shop and parcel motel. You will probably have to talk to bodyshop through the live chat and get them to adjust your account to allow delivery.

hippychick1011

You can use live chat PC or laptop. Offer ends this evening I think x

Scortho

How are people getting around the postcode on the billing address section?

snubbleste

You can get 14% cashback with Quidco.
http://www.quidco.com/the-body-shop/

Impressive.

wolfmoon87

Scortho wrote: »

How are people getting around the postcode on the billing address section?

They don't deliver to Ireland, so you need to put in a UK address. Use Parcel Motel.

Scortho

wolfmoon87 wrote: »

They don't deliver to Ireland, so you need to put in a UK address. Use Parcel Motel.

I am, but my billing address is Ireland

wolfmoon87

Scortho wrote: »

I am, but my billing address is Ireland

Oops sorry, misread your post there.
Just checked my address book. I have the postcode in as 0000.

Scortho

wolfmoon87 wrote: »

Oops sorry, misread your post there.
Just checked my address book. I have the postcode in as 0000.

Cheers, but unfortunately the 4 zero's won't work for me....ah well

rosieirl

Try 5 zeros, 00000. It worked for me a few weeks' back. As said above, there was a huge thread on the Body Shop in October so look there if you're stuck.

hippychick1011

New offer - 50% off and free delivery and free gift worth 10pound when you spend over 10pound - seriously good deal x

Kevcol

Anyone else having trouble getting as far as 'Proceed to Checkout' on the website? It won't click for me.

Eathrin

When I pay I get an error.
No order confirmation and money taken from my account 3 times...

viv2

If you are having problems you need to contact body shop through the live chat section.

Eathrin

It's probably in plain sight but I can't for the life of me find the live chat...

Rowley Birkin QC

Eathrin wrote: »

It's probably in plain sight but I can't for the life of me find the live chat...

I'd say they're offline.

I got the shopping basket packed and it won't let me add Parcel Motel as a delivery address. They do seem to have added some custom items to their country picklist/dropdown though.

viv2

Bumped up other thread. Might help with the problems people are having....

_feedback_

Just about everything seems to be out of stock!

lindtee

Had no problems ordering on my laptop the last couple of times but its declining my payment now Is everyone having issues?

Rowley Birkin QC

lindtee wrote: »

Had no problems ordering on my laptop the last couple of times but its declining my payment now Is everyone having issues?

Yeah, just had card declined. Site sems to be an omnishambles.

rosieirl

I've just bought stuff ☺️, again. (Thanks op for telling us about 50% off & free vit e cream with £10 order). Register and they'll remember your billing address, with all five zeros. I still have to put in my parcel motel address but once you put bt36 4pe in the look up address box, it'll find the nightline depot (parcel motel) and just remember to move the 1a down to the McKinney Road line, and put your PM number in its place. My card worked fine. Maybe registering is the key?

Rowley Birkin QC

I really don't like this website. Saved some stuff in my shopping bag last night and waited til this morning to contact support to help put through the order. This morning; shopping cart empty and no sign of live chat.

Thephantomsmask

My order finally went through after I emailed them. They told me that it's a fraud protection mechanism so the lifted that and said change my billing country to UK in the address book. The order went through no problem after that though I did miss out on a specific gift set so had to pay a little more for separates.

Kevcol

As a matter of interest, how long ago did you email them. I emailed them Tuesday and Wednesday so waiting for a reply too.

Thephantomsmask

It was Monday night so they seem to be on a backlog.

drumswan

rosieirl wrote: »

I've just bought stuff ☺️, again. (Thanks op for telling us about 50% off & free vit e cream with £10 order). Register and they'll remember your billing address, with all five zeros. I still have to put in my parcel motel address but once you put bt36 4pe in the look up address box, it'll find the nightline depot (parcel motel) and just remember to move the 1a down to the McKinney Road line, and put your PM number in its place. My card worked fine. Maybe registering is the key?

My girlfriend doesn't have an account so she asked me to THANK YOU for her. she has been stuck on that problem for two hours until she saw your post. It worked. Cheers!

Mollyd90

site must be seriously busy, I cant even get to the check out

Kevcol

Anyone know when the deal runs until?

Wexy86

Thanks for this op, just ordered a rake of stuff for last minute Christmas presents :-)

Léan

Ugh. Having major difficulties with this. First time i went through the checkout payment was declined, tried to do it again and can only get as far as entering billing details before not being able to load anything else

Mollyd90

eventually got to the checkout and input my payment details and then it failed. but it took the payment on my card. I cant get through on live chat to sort. sent an email. fuming so I am!

swpb

Mollyd90 wrote: »

eventually got to the checkout and input my payment details and then it failed. but it took the payment on my card. I cant get through on live chat to sort. sent an email. fuming so I am!

Same thing happened to me, 3 days days no reply from them and no sign of my money back!!

Weyhey

Thanks to OP for this offer and to others for help with using the site.

£5 for their 100ml Hemp hand protector cream instead of €16.95 in Irish shops is great.

As suggested I registered using my Irish address as the billing address and 00000 as postcode then used my parcel motel NI address as delivery address with my PMID on the first line and all went well so far.

Hopefully all will be delivered and in one package.

Toast4532

Just placed an order, told me it payment declined, so I ordered again, with a different card, and it said payment declined. Just logged into internet banking and payment was taken off the second card, but no word on the first card.

Second card was an AIB debit, so AIB show pending transactions, the other one (PTSB) doesn't so will have to ring them in the morning.

Toast4532

On the phone to them for the past hour almost and all I get is music playing. No humans, no automated services etc, just music. Not happy at all over this.

Walt123

I tried placing order yesterday and card was declined then tried again and order went through ,but checked account now and have been charged twice :mad:but only received order for 1 set of goods so will I get refund on second charge????

robz18

Same story here, order was declined, now have a pending transaction from them...

Toast4532

I phoned them about six times this morning and couldn't get an answer at all.

I have just sent them a message on Facebook, so hopefully will have a response soon.

http://www.facebook.com/thebodyshopuk

Maybe if others messaged them or posted on their wall, they might respond quicker?

kaerobe

Im a registered user. Have purchased before.

Just tried an order... failed 3 times. Checked on-line banking... 3 transactions from Body Shop pending. Whats the next step? Will I get charged?

Toast4532

kaerobe wrote: »

Im a registered user. Have purchased before.

Just tried an order... failed 3 times. Checked on-line banking... 3 transactions from Body Shop pending. Whats the next step? Will I get charged?

I mentioned in my message to them this morning that there is pending transactions for them on my online banking and they said this in their reply to me.

If the order didn't go through the money would only be reserved and should go back into the account ^RS

However, I have no idea if my orders actually went through, or not. I didn't get an confirmation orders from them, so I am unsure, although I am hoping they didn't. There is almost €70 on hold for them, so I hope it either refunded or unreserved soon.

sassa

Toast4532 wrote: »

I mentioned in my message to them this morning that there is pending transactions for them on my online banking and they said this in their reply to me.



However, I have no idea if my orders actually went through, or not. I didn't get an confirmation orders from them, so I am unsure, although I am hoping they didn't. There is almost €70 on hold for them, so I hope it either refunded or unreserved soon.

This happened me the first time I tried placing an order with them. If you haven't received a confirmation email then it didn't go through. think it took the full 7 days for the money to be refunded back to my card it was only €15 so I wasn't too bothered about waiting. If you get onto them again they should be able to tell you how to get the funds released quicker. Can't quite remember the ins and outs but it involved them sending a fax to the bank stating that the order is cancelled and funds can be released back to you.

Toast4532

sassa wrote: »

This happened me the first time I tried placing an order with them. If you haven't received a confirmation email then it didn't go through. think it took the full 7 days for the money to be refunded back to my card it was only €15 so I wasn't too bothered about waiting. If you get onto them again they should be able to tell you how to get the funds released quicker. Can't quite remember the ins and outs but it involved them sending a fax to the bank stating that the order is cancelled and funds can be released back to you.

Thanks so much for your help. I will ask them to do this and see if I can get the money released quicker.

kaerobe

I finally made a successful transaction. Make sure you change your billing address to your own, but use the Parcel Motel postcode. Seems to work. Used Quidco.com, got the reward card for half price, 50% off and a free gift. Now to free up those pending transactions.