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skyhd box acting the maggot. recordings not happening,skipping programs, wont ff

  • 04-12-2013 11:02pm
    #1
    emo72
    Registered Users, Registered Users 2 Posts: 6,341 ✭✭✭


    the missus is losing it. im getting the grief. had a good google around and did a reset but still borked. nothing is recording in full and its just unusable.

    is it easy to get a replacement box? or is there a fix? help a brudda:(


Comments

  • #2
    Dave..M
    Registered Users, Registered Users 2 Posts: 693 ✭✭✭Dave..M


    emo72 wrote: »
    the missus is losing it. im getting the grief. had a good google around and did a reset but still borked. nothing is recording in full and its just unusable.

    is it easy to get a replacement box? or is there a fix? help a brudda:(

    Do your partial recordings say tech fault 7 ? If so your box is kaput, only option is to replace the HDD yourself (fiddly) or get a new box off SKY, if you phone up and cancel they will prob give you a new one free (12mth contract). If you don't see any fault messages you might get away with a software download (if your software ends in 09 it could be bad as SKY are rolling this one back so switch off at mains hold back up on the box and plug back in until you see the message on screen saying software download in progress) , after that try a planner rebuild or failing both of those do a full reset - both these are via the installer menu, if unsure you can google and will find instructions how ( the latter will wipe all old recordings and is the last stop before a new box so try a rebuild first and see if that solves the problem). If u do have the fault 7 messages though your HDD is most likely already fried but try these steps anyway. If you phone SKY they will talk you through these also

    Good luck


  • #3
    emo72
    Registered Users, Registered Users 2 Posts: 6,341 ✭✭✭emo72


    Thanks will have a look tonight.


  • #4
    aboyro
    Registered Users, Registered Users 2 Posts: 261 ✭✭aboyro


    having the exact same issue (2tb hd box) and have done all of the above with the help of a sky phone call but still no joy. gave out to the poor lass on the phone as she was looking for a €100 for a technical callout but after a few mins reduced it to €60. if i got this call out will they replace my box??? or do i have to fork out for a box and the callout??


  • #5
    emo72
    Registered Users, Registered Users 2 Posts: 6,341 ✭✭✭emo72


    i wouldnt be paying for anything to be honest. just cancelling. its unuseable for me at the moment, so will be giving them a call. netflix it is so.


  • #6
    aboyro
    Registered Users, Registered Users 2 Posts: 261 ✭✭aboyro


    having the exact same thought here. i've had it a year and its shagged. i reckon i'll cancel and get the wife to set up and account instead!!!! can that be done? or is address an issue?


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