filling station in castlebar with petrol in its diesel tank

NewBeefFarmer

Dont know can i name it

Filled up the car assuming it was diesel

car started giving up 3 miles down the road. . I pulled in and turned it off.

Main dealer said filled with with petrol.

Tzardine

Are you sure its not your fault ?

Its easily done.

yop

Mod Note: Don't name the station.

6541

Dude it is nearly your duty to inform someone about that. How about you give the direction or side of the town. Is that acceptable to mods ?

Avns1s

OP you'd want to go back there and check on the CCTV if possible that you didn't make the mistake of filling from the wrong nozzle.
If you're correct, I presume it's the garages responsibility to sort your car and anyone else's that been similarly affected.

MarkR

NewBeefFarmer wrote: »

Dont know can i name it

Filled up the car assuming it was diesel

car started giving up 3 miles down the road. . I pulled in and turned it off.

Main dealer said filled with with petrol.

I heard of it happening once in a station (can't remember was it in galway or loughrea). **** hits the fan quickly. Local radio, phone ringing off the hook in the station etc. Ring the station and tell them what your mechanic said. Have you a receipt?

Tzardine

Best thing to do is head back to garage with a fuel can.

Go to the pump you used. Put in a couple of euro. Have a smell.

I suspect if the garage was at fault it would have been noticed by now and the pump would be closed.

As I said it is very easy to make the mistake yourself. I am speaking from experience.

yop

Avns1s wrote: »

OP you'd want to go back there and check on the CCTV if possible that you didn't make the mistake of filling from the wrong nozzle.
If you're correct, I presume it's the garages responsibility to sort your car and anyone else's that been similarly affected.

Go back and tell the garage to ensure they know about it.
Ensure you didn't fill at the wrong pumps.
Ensure that the lorry doing the delivery did fill the wrong tanks with petrol.

And as said, if there is a problem coming on here isn't going to get the garage pay for the damage.

yop

6541 wrote: »

Dude it is nearly your duty to inform someone about that. How about you give the direction or side of the town. Is that acceptable to mods ?

Mod Note: No its not, if this isn't correct and the garage finds out about that they are named in the wrong, then I don't need to explain what will happen.

Don't name them, don't even give a sniff as to who they are.

Far Q Boss

It can very easily be the fault of the filling station. A few months ago I pulled in for petrol. I picked up the green handle pump. It wouldn't fit .... It was the diesel pump!!! Some eejit had fitted a green handle to a diesel pump! Thank christ the car was unable to take the size of the diesel nozzle.. Some cars aren't fitted with this, I was lucky on the day coz it wasn't even my car....

Tzardine

Far Q Boss wrote: »

It can very easily be the fault of the filling station. A few months ago I pulled in for petrol. I picked up the green handle pump. It wouldn't fit .... It was the diesel pump!!! Some eejit had fitted a green handle to a diesel pump! Thank christ the car was unable to take the size of the diesel nozzle.. Some cars aren't fitted with this, I was lucky on the day coz it wasn't even my car....

This is similar to how I actually got caught out. I was on a motorbike at the time and picked up the green handle in the garage. It was a diesel pump with a green plastic advertisement for peugeot covering most of the handle. Nothing to stop the size of the pump going into a motorbike tank unfortunately.

Never forget the amount of smoke that came out from the exhaust after a few mins driving.

But I dont consider that the fault of the petrol station. Its my fault for not noticing. It said diesel above the pump. Then again, I was lucky, it was only an hours work to get the bike up and running. I imagine its a pain / expensive to fill a car.

NewBeefFarmer

Deffo used diesel pump.

They went straight to dealer to get car. .

Didnt want discuss it.

Dealer said not first time this happened to this place.

They have car now. .
I thought the smell of petrol was from the car next to me.

They never doubted me for a sec.

Avns1s

Who is 'they'? The filling station or the main dealer?

NewBeefFarmer

Avns1s wrote: »

Who is 'they'? The filling station or the main dealer?

Filling stat people. .

It was almost as if they said to themselves awh uck it, . Not again.

I have someone on the way to check the pump. . I bet its locked

will take photos

NewBeefFarmer

Said station is currently closed for business as i type . . All pumps closed off


Tankers on site also.

pudzey101

Happened myself few years back , pulled into a garage ( not naming it ) and guy came over , i said 20 petrol (i had 2 people with me and they heard me as proof) and the gas filler put in diesel instead.

the manager accepted full liability and payed for repairs , and through me a few extra quid for the inconvenience

yop

NewBeefFarmer wrote: »

Said station is currently closed for business as i type . . All pumps closed off


Tankers on site also.

Ok, well at least they are looking after you and the situation.

Hope your car gets sorted out.

NewBeefFarmer

yop wrote: »

Ok, well at least they are looking after you and the situation.

Hope your car gets sorted out.

Thanks, me two

been told to ask for letter to cover residual damage for 6 months.

Anything could happen. Sensors going off etc. .

Something could pack in within 2 wks. Where would i be then.



I know i was right not to name it. . But still think we should be free to give full account of the situation, even give name. . .let them come on and defend themselves. .

Wonder if i used the word allegedly with it?

Only

I know what Pstn you are talking about - I pulled in at lunch time to fill up with diesel and all the pumps were closed. The guy told me there was a prob with the pump that they were trying to fix ... Sure am glad I didn't fill up earlier on !!!

oscarBravo

NewBeefFarmer wrote: »

I know i was right not to name it. . But still think we should be free to give full account of the situation, even give name. . .let them come on and defend themselves. .

Wonder if i used the word allegedly with it?

Speaking as a boards.ie administrator: please don't.

yop

NewBeefFarmer wrote: »

Thanks, me two

been told to ask for letter to cover residual damage for 6 months.

Anything could happen. Sensors going off etc. .

Something could pack in within 2 wks. Where would i be then.



I know i was right not to name it. . But still think we should be free to give full account of the situation, even give name. . .let them come on and defend themselves. .

Wonder if i used the word allegedly with it?

Mod Note: I've asked the senior mods about that and will see what they say.

Get that engine well tested, check over on the motors forum there and ask the lads or do a search on the what could happen. You don't want to be at a loss on this.

Thanks

FutureGuy

NewBeefFarmer wrote: »

Said station is currently closed for business as i type . . All pumps closed off


Tankers on site also.

Take video of the work being done there. It seems clear something has gone horribly wrong.

The Hill Billy

yop wrote: »

Mod Note: I've asked the senior mods about that and will see what they say...

oscarBravo wrote: »

Speaking as a boards.ie administrator: please don't.

Thanks to oscarBravo for the clarification.

tHB

NewBeefFarmer

Dont worry i wont mention name.

Video and pics taken.

thanks for all advice. .

Will do a post on motors tonight.

Thks to mod and admin for been polite. .

torqtorq

Your Receipt should provide proof that you filled up from a diesel pump.

6541

My Issue is I need to get juice this evening, I live in Castlebar, should I get it in Westport to be on the safe side ?

zarquon

6541 wrote: »

My Issue is I need to get juice this evening, I live in Castlebar, should I get it in Westport to be on the safe side ?

Just PM the OP!

Fresh Pots

6541 wrote: »

My Issue is I need to get juice this evening, I live in Castlebar, should I get it in Westport to be on the safe side ?

Any other garage will be fine, no need to get it in westport. What will have happened was they would have got a fuel delivery today and got one of the underground diesel tanks will have been filled up with petrol. Legally the garages are meant to have a member of staff overseeing the delivery driver connecting the pipes to the tanks but most garages just leave the drivers to do their thing.

irishgeo

i guess will be relabeling the which pipe fills which tanks.

NewBeefFarmer

no fear of getting caught now, the place was in darkness when i picked up my car at 5pm

all closed. still draining and fixing the issue.


refused point blank to give me anything in writing to say they will cover residual damage if the car breaks down in the near future arising from this contamination or more like pure petrol in the diesel tank.

I talked to the owner and it got heated in the end, as he was just spilling info that to me was nuts and should have kept it to himself been a business owner.

mentioned that they were in court recently for the same issue, and they were fighting that. i said so its happened before., ya he replied.

stated to me that all people in the station were told do not write letters accepting to cover any costs that could arise.

I said that makes me thing theres a big chance of something going wrong.

told me that it would leave them open to all sorts of claimes.. . gearbox timing belt.. exhaust. .. . i kid you not, a garage owner said that to me... . . like as if id go back and say the gearbox went because the fuel was petrol and not diesel...

told him i pass the station each day, fill up there 99% of the time, probably 200EUR a month, thats probably 10-12K over 6/7 yrs that ive been using them .. . and asked is that how they do customer service.. .

he said, if i had a problem, come back, and they would take a look, but whos to say it was the petrol that caused the issue. . .

I told him, so you expect me, if a fuel pump went in the morning, that im to go to their garage for them to look at it, but first argue about them paying up for it. .

I told him have the car ready in 10 mins ill be over for it. . . . and u wont see me again.

i walked in to the office, got the key from a teenage lad that works in the shop part of it, and off i went.

Car working like it did 3 days ago, but who knows. . .. one thing is for sure, customer lost.

irishgeo

NewBeefFarmer wrote: »

no fear of getting caught now, the place was in darkness when i picked up my car at 5pm

all closed. still draining and fixing the issue.


refused point blank to give me anything in writing to say they will cover residual damage if the car breaks down in the near future arising from this contamination or more like pure petrol in the diesel tank.

I talked to the owner and it got heated in the end, as he was just spilling info that to me was nuts and should have kept it to himself been a business owner.

mentioned that they were in court recently for the same issue, and they were fighting that. i said so its happened before., ya he replied.

stated to me that all people in the station were told do not write letters accepting to cover any costs that could arise.

I said that makes me thing theres a big chance of something going wrong.

told me that it would leave them open to all sorts of claimes.. . gearbox timing belt.. exhaust. .. . i kid you not, a garage owner said that to me... . . like as if id go back and say the gearbox went because the fuel was petrol and not diesel...

told him i pass the station each day, fill up there 99% of the time, probably 200EUR a month, thats probably 10-12K over 6/7 yrs that ive been using them .. . and asked is that how they do customer service.. .

he said, if i had a problem, come back, and they would take a look, but whos to say it was the petrol that caused the issue. . .

I told him, so you expect me, if a fuel pump went in the morning, that im to go to their garage for them to look at it, but first argue about them paying up for it. .

I told him have the car ready in 10 mins ill be over for it. . . . and u wont see me again.

i walked in to the office, got the key from a teenage lad that works in the shop part of it, and off i went.

Car working like it did 3 days ago, but who knows. . .. one thing is for sure, customer lost.

Hit them where it hurts.

Cleveland Hot Pocket

irishgeo wrote: »

Hit them where it hurts.

Right between the legs, with a baseball bat? :P

Stoolbend

Apparently the tanks were filled last night. Diesel pumps were dispensing petrol until lunch time.

Super hoop

Stoolbend wrote: »

Apparently the tanks were filled last night. Diesel pumps were dispensing petrol until lunch time.

Ouch

Super hoop

Stoolbend wrote: »

Apparently the tanks were filled last night. Diesel pumps were dispensing petrol until lunch time.

Ouch

Gmaximum

Stoolbend wrote: »

Apparently the tanks were filled last night. Diesel pumps were dispensing petrol until lunch time.

Surely this would be covered insurance of either The garage or delivery company

NewBeefFarmer

Stoolbend wrote: »

Apparently the tanks were filled last night. Diesel pumps were dispensing petrol until lunch time.

when my wife rang, she was told it started last night, about 7/8 pm when a deleivery was done,

man 16 yrs with the company, never been to the station before, filled it incorrectly.

problem caught last night, fixed, drained and refilled all ready for this morning,

and they said, he refilled it the second time incorrectly. . .

idiots.. . where is the fail safe.. .

what im shocked at is that i only found out today its happening a lot at this station. .

Fresh Pots

NewBeefFarmer wrote: »

when my wife rang, she was told it started last night, about 7/8 pm when a deleivery was done,

man 16 yrs with the company, never been to the station before, filled it incorrectly.

problem caught last night, fixed, drained and refilled all ready for this morning,

and they said, he refilled it the second time incorrectly. . .

idiots.. . where is the fail safe.. .

what im shocked at is that i only found out today its happening a lot at this station. .

God knows how many cars filled up so.

irishgeo

the place i suspected so having heard it from a mate of mine.

surely this can be reported further up the line. would weights and measures be interested?

mickdw

why did the op let the service station people have any dealing with his car?
At this stage, it should be solicitor all the way. I dont think looking for indemnity against certain failures would be the way forward as it could be messy. A one off compensation payment might be cleaner. They surely are insured against this so a payment to settle it for once and for all might be the cleanest way out.

Fred Swanson

This post has been deleted.

Mycroft H

irishgeo wrote: »

the place i suspected so having heard it from a mate of mine.

surely this can be reported further up the line. would weights and measures be interested?

If they can't get the fuel right, who's to say that the pumps aren't calibrated right either. Get onto the legal metrology service pronto.

nuac

More could be done in the design and placing of fuel pumps, nozzles etc to avoid confusion between diesel and petrol

Gárdaí have, or used to have, a weights and measures sergeant in every county. They should be interested in this

runawaybishop

NewBeefFarmer wrote: »

I know i was right not to name it. . But still think we should be free to give full account of the situation, even give name. . .let them come on and defend themselves. .

Wonder if i used the word allegedly with it?

Defend themselves from what? The delivery guy clearly refuelled the tanks incorrectly and the garage will be claiming off that company. Only if the tanks are mislabelled will there be an argument and the delivery guy should have dipped and checked them anyway.

NewBeefFarmer

runawaybishop wrote: »

Defend themselves from what? The delivery guy clearly refuelled the tanks incorrectly and the garage will be claiming off that company. Only if the tanks are mislabelled will there be an argument and the delivery guy should have dipped and checked them anyway.

i know, but i dont make the rules for boards.

i do wonder with the fact that the station was closed with tankers and guys cleaning, and when people here also seen it closed why it cant be named

you can pm though

irishgeo

runawaybishop wrote: »

Defend themselves from what? The delivery guy clearly refuelled the tanks incorrectly and the garage will be claiming off that company. Only if the tanks are mislabelled will there be an argument and the delivery guy should have dipped and checked them anyway.

one wonders if its actually a legit company that supplies the fuel.

NewBeefFarmer

its always an unlabled truck.

6541

NewBeefFarmer wrote: »

i know, but i dont make the rules for boards.

i do wonder with the fact that the station was closed with tankers and guys cleaning, and when people here also seen it closed why it cant be named

you can pm though

That is a very good point, Could a Mod come back on this one, at this stage it is common knowledge what business this occurred in, this is a genuine question, why can't this business be named ?

oscarBravo

6541 wrote: »

That is a very good point, Could a Mod come back on this one, at this stage it is common knowledge what business this occurred in, this is a genuine question, why can't this business be named ?

I'll spell this out just once.

If someone posts the name of a business and claims that that business, through negligence - whether on their own part or that of a supplier - caused damage to their property, it's possible that the owners of that business will take legal action. That action won't just be taken against whatever pseudonym posts the allegation on this website; it will be taken against the website as the "publisher" of the allegation.

Now, you can argue that it's not defamatory to say something that's true. It's more accurate to say that truth is an absolute defence in a defamation suit, but there's the rub: if you're using truth as a defence in a defamation suit, you've already been sued, and being sued is a nasty and expensive business, even if you're in the right.

Long story short: don't get boards.ie sued. It may be your personal judgement that posting something that's "common knowledge" won't lead to a lawsuit, but that's not your call to make.

I hope that's clear. Please bear in mind that I'm not an expert on these matters, but the above is my understanding of the law as we've been asked to apply it by boards.ie and its legal advisers.

6541

oscarBravo wrote: »

I'll spell this out just once.

If someone posts the name of a business and claims that that business, through negligence - whether on their own part or that of a supplier - caused damage to their property, it's possible that the owners of that business will take legal action. That action won't just be taken against whatever pseudonym posts the allegation on this website; it will be taken against the website as the "publisher" of the allegation.

Now, you can argue that it's not defamatory to say something that's true. It's more accurate to say that truth is an absolute defence in a defamation suit, but there's the rub: if you're using truth as a defence in a defamation suit, you've already been sued, and being sued is a nasty and expensive business, even if you're in the right.

Long story short: don't get boards.ie sued. It may be your personal judgement that posting something that's "common knowledge" won't lead to a lawsuit, but that's not your call to make.

I hope that's clear. Please bear in mind that I'm not an expert on these matters, but the above is my understanding of the law as we've been asked to apply it by boards.ie and its legal advisers.

Thanks for the reply, a valid question and a valid response. Sometimes I feel the Mayo forum can be over modified, but I totally see where this one is coming from.

sandin

TheTechGuy wrote: »

Legally the garages are meant to have a member of staff overseeing the delivery driver connecting the pipes to the tanks

LEGALLY?

Are you sure??

Really sure??

Can you show me where in the statute books of Ireland there is such a law?


Tanker drivers are well trained - one has made an error. A big error. The garage has been quick to close and get things sorted. All of this is covered by their insurance. I can't see any garage who has an error like this trying not to accept responsibilty, so no need for photos etc as there will be a written record of everything.