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My eircom registration: "There seems to be a problem"

  • 30-11-2013 7:18pm
    #1
    Dempsey
    Registered Users, Registered Users 2 Posts: 20,553 ✭✭✭✭


    Registration
    Step 2 of 2

    "There seems to be a problem

    Sorry, there was a problem with your request. Please try again later.
    Please correct any errors and then please resubmit the form"

    All the details I'm entering are correct but I cannot register


Comments

  • #2
    kkapp
    Registered Users, Registered Users 2 Posts: 261 ✭✭kkapp


    Dempsey wrote: »
    Registration
    Step 2 of 2

    "There seems to be a problem

    Sorry, there was a problem with your request. Please try again later.
    Please correct any errors and then please resubmit the form"

    All the details I'm entering are correct but I cannot register
    if you have an fibre account then my eircom is not available at present. They are working to make it available soon.


  • #3
    Dempsey
    Registered Users, Registered Users 2 Posts: 20,553 ✭✭✭✭Dempsey


    No, I dont have a fibre account. I have a talktime and broadband bundle


  • #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    Dempsey wrote: »
    No, I dont have a fibre account. I have a talktime and broadband bundle

    Hi Dempsey,

    I'm sorry to hear of the issues you are having. The best channel to report this to is our support  team at webmaster@eircom.ie or call 1890 26 0 260 (option 0)
    They'll be able to assist you with this issue and hopefully get you up and running.

    Thanks

    Tracey


  • #5
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,109 Mod ✭✭✭✭whiterebel


    Any idea when the registration for eMobile will be up and running? I can't check on telephone usage without it, can I?


  • #6
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    whiterebel wrote: »
    Any idea when the registration for eMobile will be up and running? I can't check on telephone usage without it, can I?

    Hi Whiterebel,

    I'm afraid I'm not aware of the emobile website issue, if you contact the emobile side they'll be able to advise you. You can message them via Twitter, facebook, forums or boards.

    You wouldn't be able to check landline usage without the 'myeircom' facility however you can check your mobile usage by sending a message to 'balance' to 50104. This will give you your mobile usage.

    Thanks

    Tracey


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