Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Ryanair's new hand luggage rules

  • 25-11-2013 9:50am
    #1
    Posts: 0


    Just booked a Ryanair flight for Feb but the onboard luggage allowance is the same as always- one 10kg bag only. What's the story with the recent announcement about a small item of hand luggage being allowed onboard as well? I thought it applied from December.


Comments

  • Registered Users, Registered Users 2 Posts: 13 Recon_


    I just used them to yesterday. They clearly state when booking, on your boarding pass print out and on those baggage measuring bins in the airport that you must place all your extra bags into your primary carry on bag as you are only allowed one piece of carry on luggage.


  • Registered Users, Registered Users 2 Posts: 450 ✭✭Fagashlil




  • Posts: 0 [Deleted User]


    Thanks for that Fagashlil - it's just that the email I got in reply to my booking says catagorically "only one piece of cabin luggage is allowed and all personal items must be carried in the one bag". So it's a bit confusing. Maybe the emails haven't been updated yet to take into account the new regulations.


  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭maebee


    I was just about to ask the same question. I'm flying with them tomorrow and had intended bringing a small handbag along with my 10kg hand luggage. Then I got a mail from them this morning stating only 1 piece of hand luggage. Not sure what to do now.


  • Registered Users, Registered Users 2 Posts: 163 ✭✭Horrocksjm


    Hope this link helps

    http://www.ryanair.com/ie/terms-and-conditions#regulations-cabinbaggage

    CABIN BAGGAGE

    One cabin bag per passenger* weighing up to 10kg with maximum dimensions of 55cm x 40cm x 20cm, plus 1 small bag up to 35 x 20 x 20 cms.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭maebee


    Horrocksjm wrote: »
    Hope this link helps

    http://www.ryanair.com/ie/terms-and-conditions#regulations-cabinbaggage

    CABIN BAGGAGE

    One cabin bag per passenger* weighing up to 10kg with maximum dimensions of 55cm x 40cm x 20cm, plus 1 small bag up to 35 x 20 x 20 cms.


    Thanks for that Horrocks. I saw that yesterday and thought I was sorted with my small bag in tow until I got the mail from them this morning catagorically stating
    Only 1 piece allowed. I've printed out the above part of the T&Cs and will be producing it, should there be a problem. Will let you all know tomorrow whether I was allowed my handbag or whether I gave them a slap of it.


  • Registered Users, Registered Users 2 Posts: 4 megawish


    I read somewhere that the new cabin baggage rules will come into effect on December 1st


  • Registered Users, Registered Users 2 Posts: 279 ✭✭anne burnell


    only comes into effect from December.....


  • Registered Users, Registered Users 2 Posts: 3,845 ✭✭✭Jet Black


    I was flying out of Stanstead last week and they allowed an extra bag. Not sure if its depends on the airport. It says on their website
    Shopping Bag Allowance Changes
    From 1st November 2013, anyone travelling from London Stansted Airport can take one airport shopping bag, in addition to hand luggage. This applies to all flights, including Ryanair services. Find out more.
    Note: standard sized shopping bags only.


  • Registered Users, Registered Users 2 Posts: 1,042 ✭✭✭Groinshot


    Jet Black wrote: »
    I was flying out of Stanstead last week and they allowed an extra bag. Not sure if its depends on the airport. It says on their website
    It's said that in edinburgh airport for at least 2 years now, so It could be ana import by airport basis.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭maebee


    maebee wrote: »
    I was just about to ask the same question. I'm flying with them tomorrow and had intended bringing a small handbag along with my 10kg hand luggage. Then I got a mail from them this morning stating only 1 piece of hand luggage. Not sure what to do now.

    Update: flew Shannon - Lanzarote yesterday morning. Almost every woman had a hand bag and nobody was stopped 😊. There was no weighing and measuring either. Spoke to another passenger on the flight and we were commenting on how particularly nice the crew were. Maybe O'Leary is finally getting the message ans is sending his staff to a new charm school.


  • Posts: 0 [Deleted User]


    maebee wrote: »
    Update: flew Shannon - Lanzarote yesterday morning. Almost every woman had a hand bag and nobody was stopped ��. There was no weighing and measuring either. Spoke to another passenger on the flight and we were commenting on how particularly nice the crew were. Maybe O'Leary is finally getting the message ans is sending his staff to a new charm school.
    Thanks Maebee! As you say it sounds like a complete change of heart. Maybe- like Scrooge- MOL was visited by the ghosts of disgruntled past passengers:D.


  • Registered Users, Registered Users 2 Posts: 1,497 ✭✭✭moby2101


    Similarly.. I was on 4 different Ryanair flights last week in various parts of Europe and they were incredibly lax with baggage..people carrying large bags onboard(certainly larger than the indicated size) and in a lot of instances 2 or more bags.


  • Registered Users, Registered Users 2 Posts: 9 S ireland 2013


    It comes into effect from Dec 1st


  • Subscribers Posts: 19,425 ✭✭✭✭Oryx


    The additional small bag is specifically mentioned on a boarding card I have for a flight tomorrow.


  • Registered Users, Registered Users 2 Posts: 692 ✭✭✭jinkybhoy


    Would you get away with a laptop bag - 14" laptop? My 10kg bag is packed to capacity but want to bring the old laptoparooni - but if i get refused I will have no room!

    cheers


  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭maebee


    jinkybhoy wrote: »
    Would you get away with a laptop bag - 14" laptop? My 10kg bag is packed to capacity but want to bring the old laptoparooni - but if i get refused I will have no room!

    cheers


    Handbag should be 35 x 20 x 20. On my last flight with Ryanair (Dec 4th) I noticed people with handbags that were way over that size and no-one was pulled. If it were me, I'd take a chance :)


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    I just got back from Edinburgh and no one was really paying attention to the sizes of peoples bags. There were several women with hand bags that were obviously over the size limit and they breezed on through, on both legs of the trip. I think that you'd be ok with a lap top bag. It is so thin, you'd be able to lay it diagonally in the metal bin that they use to check bags sizes. As it doesn't use up the depth dimension allowed, in the way a bulky handbag would, you should be ok, unless it is very, very big.

    The only people that were stopped and asked to check a bag in the luggage hold (at no charge) were a couple of families with kids where every single person in the party had two bags. They were asked to pick 2-3 of the bags and give them to the lads at the bottom of the steps to be stashed in the luggage hold. The RA lady explained that they can only allow 90 bags items in total to be carried into the cabin. If one traveling party of five people brings ten bags into the cabin, it means people further back won't be able to bring any at all on, which struck me as totally fair. It was all very friendly and civilized.


  • Registered Users, Registered Users 2 Posts: 692 ✭✭✭jinkybhoy


    Hi - flew the dublin stanstead on xmas eve and back in new years - no problems.

    They didn't even look at the bags - just tickets - they didn't ask 1 person to put their bag in measuring cage - it's a first for me!

    Now the flights were delayed - to stanstead nearly 4 hours so that may have had something to do with it and coming back 20 minutes only.

    flight staff much friendlier and a much better flight experience to be honest.

    Well done Ryanair.


  • Registered Users, Registered Users 2 Posts: 119 ✭✭Dracula!


    Has anyone tried to bring a laptop bag as the second small hand luggage item ?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 1,477 ✭✭✭legendary.xix


    Dracula! wrote: »
    Has anyone tried to bring a laptop bag as the second small hand luggage item ?

    Good question, having flown recently with a smaller carrier sports bag as well as the suitcase meeting requirements, I'd be interested in getting maximum use. I'd imagine with the regulation being 35x20x20, anything meeting that has to be ok!


  • Registered Users, Registered Users 2 Posts: 984 ✭✭✭gutenberg


    Hi all,

    Wondering if someone can help me out. I'm flying with Ryanair on Wednesday from Stansted, and wondering about how strict they are with the extra cabin bag - could I bring a smallish backpack with me as a second piece? It's just big enough to hold a 14" laptop and one or two books. I've seen the dimensions they give but don't have a ruler/measuring tape to check the dimensions of the bag. I flew with them in January, but I checked in a bag then and only had my roller suitcase as hand luggage. I think I did see people with backpacks as well as small suitcases and they weren't stopped, but it could also have been a case of Italian airports being more lax :P If I could bring the laptop in a backpack then I wouldn't need to check in a suitcase as I could fit my clothes etc in a carry-on suitcase.

    Any help appreciated!!


  • Closed Accounts Posts: 13,420 ✭✭✭✭athtrasna


    All depends on who you meet on the day, it was being enforced on the last two flights I took, they have a double measuring gauge. Not sure I'd take the risk, could be an expensive one.


  • Registered Users, Registered Users 2 Posts: 984 ✭✭✭gutenberg


    athtrasna wrote: »
    All depends on who you meet on the day, it was being enforced on the last two flights I took, they have a double measuring gauge. Not sure I'd take the risk, could be an expensive one.

    Thanks for letting me know. The problem is that I'm going for a week, and definitely need to bring my laptop plus one or two books as it is a research trip, and when you add in the cables etc it does take up a lot of your carry-on! And while I'm sure some people could fit a week's worth of clothes into a carry-on as well as a laptop, I'm not sure if I can...


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    The only way to know for sure, is to fill the second bag up with whatever you are planning on bringing, then measure it to see it is over or below the size dimensions that listed on the Ryanair website. That will give you the best idea of whether or not the bag will fit.

    At the airport, they have a metal cage that they use to measure the bags. If your backpack doesn't fit, it doesn't fit & you will be asked to check one of your bags. If you don't have a measuring tape, I'd get one, as its the only way to know for sure where you stand. There is absolutely no way of knowing what the Ryanair staff will do on the day. They may measure every ones bag, they may measure no ones bag. You just never know.


  • Registered Users, Registered Users 2 Posts: 9,208 ✭✭✭keithclancy


    Flex Dublin-Eindhoven there yesterday.

    No bag measuring or weighing at all.

    Went on with a Carry on and small bag also.

    The only thing that makes a Ryanair flight unpleasant is the passengers :P


  • Posts: 0 [Deleted User]


    I flew to Canaries in February, -I had a medium rucksack as my carry-on, and smaller rucksack as the extra carry-on bag. The smaller one was a bit bigger than they allow but I pulled it in really tight with the straps and no-one questioned it. I could have fitted my laptop in it if I wanted. But I suppose it's just the luck of the draw on the day so best advice is try to keep within the measurments if you can.


  • Registered Users, Registered Users 2 Posts: 984 ✭✭✭gutenberg


    Thanks everyone for your insights. I measured the bag & laptop, it is 35cm tall (so right at the limit), and about 23cm wide. I think I will risk it. I won't take the p*ss though by stuffing the backpack with things though, it'll just have the laptop + cable, plus my wallet etc. in it.


  • Registered Users, Registered Users 2 Posts: 369 ✭✭RichardoKhan


    Just back from Barcelona last night & I can tell ya the new rules will be changed fairly soon on the evidence of what I saw. A large minority are taking the p*ss already. Second bags looking exactly like first bags in size. Got fairly tasty as the final people got with theirs & there was no room for their first & only bags.
    Staff seemed content to let passengers squabble it out until it got to stronger verbal interchanges.
    Cant see this lasting as more take the proverbials out of the situation.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,435 ✭✭✭solerina


    Just back from Barcelona last night & I can tell ya the new rules will be changed fairly soon on the evidence of what I saw. A large minority are taking the p*ss already. Second bags looking exactly like first bags in size. Got fairly tasty as the final people got with theirs & there was no room for their first & only bags.
    Staff seemed content to let passengers squabble it out until it got to stronger verbal interchanges.
    Cant see this lasting as more take the proverbials out of the situation.

    Typical why is it that some people will always take the pis* so everyone ends up suffering !!! Grr


  • Registered Users, Registered Users 2 Posts: 369 ✭✭RichardoKhan


    solerina wrote: »
    Typical why is it that some people will always take the pis* so everyone ends up suffering !!! Grr

    Because we live in the age of 'entitlement'...........or in other words selfish greedy tw*ts...............


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    gutenberg wrote: »
    Thanks everyone for your insights. I measured the bag & laptop, it is 35cm tall (so right at the limit), and about 23cm wide. I think I will risk it. I won't take the p*ss though by stuffing the backpack with things though, it'll just have the laptop + cable, plus my wallet etc. in it.

    Think about using your coat pockets for some stuff. When I think I may be veering close to over stuffing my bag, I put hard, bulky things that can't be squished down easily ( like chargers, hair brush, books, cables, toiletries in the little plastic bottles etc etc) into my coat pockets. I have one anorak type jacket that has very deep pockets. You would be amazed at what I can fit into its pockets.

    Everything goes back into the bag when I am safely on the plane. I used to do it at the bottom of the steps before boarding the plane, but if you do that, you may run afoul of the eagle eyed staff that are on the look out for overstuffed bags as you come on board. Just make sure that you don't hold up other people taking their seats as you are doing all that messing about. Or that your bag is then so big, it won't fit into the over head bin, or interfere with other people fitting their bag into it too.


  • Registered Users, Registered Users 2 Posts: 984 ✭✭✭gutenberg


    Thanks all. I've now packed both bags, there is some space in the roller suitcase should I be asked to put the backpack in there. In the backpack I have my laptop and two books (plus purse, passport etc), so it doesn't look stuffed by any means. Wish me luck! :D


  • Posts: 0 [Deleted User]


    gutenberg wrote: »
    Thanks all. I've now packed both bags, there is some space in the roller suitcase should I be asked to put the backpack in there. In the backpack I have my laptop and two books (plus purse, passport etc), so it doesn't look stuffed by any means. Wish me luck! :D
    Happy holidays Gutenberg:). Let us know how it goes.
    (the luggage thing obviously - no need for the juicy holiday details!)


  • Registered Users, Registered Users 2 Posts: 984 ✭✭✭gutenberg


    Hey all. Had a good flight yesterday, and had no problem at all with my little backpack. They barely even glanced at anyone's bags, and plenty of women had handbags that were even bigger than my rucksack as well as a little case, and there were no problems. I still wouldn't want to push it too far though, that bag is probably as big as I'd go.

    On an unrelated note, it felt like the seats were even closer together than ever before: in terms of aisle width, distance between your seat & the one in front, and the seats beside you. I know probably nothing has changed since I last flew with them in January, but it did feel very cramped yesterday.


  • Advertisement
  • Posts: 0 [Deleted User]


    Yea I agree. I'm small - 5ft nothing and less than 8st - and I feel scrunched up in the seats lately.
    I'm usually jealous of people with long legs but not when I'm flying!


  • Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    Flew Ryanair today to London and must say that the changes have both improved and dis-improved things. Assigned seating works well and the simple front or rear door instruction helps out a lot. Staff morale and friendliness were up compared to last time, not too pushy and the staff were pleasant.

    The cabin baggage is getting beyond a joke as we were late in the boarding and did not bother queuing up like lemmings for to be first on the plane.

    Result: the window seat I booked for my elderly father was occupied as he enjoys the view and this was his first flight in 8 years. So much for assigned seating.

    I eventually found cabin baggage space about ten seats up from our seats. The cabin was chok-Ablok with people and baggage stuffed under seats and into the bins, very full flight. The second bag is being treated as second bag and there was even a guy with a full size backpackers rucksack. This also created a knock on effect on security in longer time in the queues I felt.

    There was also a flight to Faro and judging from the copious amounts of carryon this no doubt contributed to a similar situation also. Coming home by car ferry in a few days and looking forward to the civility of it by comparison.


  • Registered Users, Registered Users 2 Posts: 692 ✭✭✭jinkybhoy


    Stinicker wrote: »
    Flew Ryanair today to London and must say that the changes have both improved and dis-improved things. Assigned seating works well and the simple front or rear door instruction helps out a lot. Staff morale and friendliness were up compared to last time, not too pushy and the staff were pleasant.

    The cabin baggage is getting beyond a joke as we were late in the boarding and did not bother queuing up like lemmings for to be first on the plane.

    Result: the window seat I booked for my elderly father was occupied as he enjoys the view and this was his first flight in 8 years. So much for assigned seating.

    Hi - did you not just tell the passenger to move? Staff should have moved him on if you had brought it to their attention - you had paid for it!


  • Registered Users, Registered Users 2 Posts: 9,208 ✭✭✭keithclancy


    Stinicker wrote: »
    Flew Ryanair today to London and must say that the changes have both improved and dis-improved things. Assigned seating works well and the simple front or rear door instruction helps out a lot. Staff morale and friendliness were up compared to last time, not too pushy and the staff were pleasant.

    The cabin baggage is getting beyond a joke as we were late in the boarding and did not bother queuing up like lemmings for to be first on the plane.

    Result: the window seat I booked for my elderly father was occupied as he enjoys the view and this was his first flight in 8 years. So much for assigned seating.

    I eventually found cabin baggage space about ten seats up from our seats. The cabin was chok-Ablok with people and baggage stuffed under seats and into the bins, very full flight. The second bag is being treated as second bag and there was even a guy with a full size backpackers rucksack. This also created a knock on effect on security in longer time in the queues I felt.

    There was also a flight to Faro and judging from the copious amounts of carryon this no doubt contributed to a similar situation also. Coming home by car ferry in a few days and looking forward to the civility of it by comparison.

    Indeed, happened to me a few times and I've just said politely "Sorry this is my assigned seat" never really had a problem, usually people just mix up the row numbers

    Once a guy got stroppy with me and said "can't you just sit in the aisle seat" I told him "Oh .. no its only so if the plane crashes they can identify the body by what seat their sitting in and I wouldn't want you at my funeral"

    He moved.


  • Registered Users, Registered Users 2 Posts: 1,477 ✭✭✭legendary.xix


    On my flights recently, people have been told to move due to sitting in the wrong seats. This thread had me armed as an expert! Funnily enough without offering assistance, a few happened to ask for advice on seating and I spoke as a person of wisdom though it was my first flight as well under the new system!


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 984 ✭✭✭gutenberg


    Just completed the return leg of my trip today, and again no problems for me. The woman boarding in front of me had a case, large handbag AND a completely stuffed airport shopping bag, but nothing was said.

    As regards the assigned seating, on both flights I saw people moved from seats if they weren't sitting in their allocated ones, and the cabin crew made several announcements about it. I do wish people would actually read the notice about which door to use, I was stuck behind a large family (inevitably with lots of large cabin bags) who boarded at the front but then had to make their way down to row 26 or something stupid like that :mad:


  • Registered Users, Registered Users 2 Posts: 732 ✭✭✭bewhiched


    I've booked 2 flights to Malaga in May so can I bring 10kg and hubby 10kg too... Just want to be sure id hate to get stung at the check in thanks guys


  • Registered Users, Registered Users 2 Posts: 450 ✭✭Fagashlil


    bewhiched wrote: »
    I've booked 2 flights to Malaga in May so can I bring 10kg and hubby 10kg too... Just want to be sure id hate to get stung at the check in thanks guys

    Yes, it's 10kg max size 55x40x20 per passenger plus an additional item up to 35x20x20.


  • Registered Users, Registered Users 2 Posts: 732 ✭✭✭bewhiched


    Brilliant I can live happily with that big thanks


  • Registered Users, Registered Users 2 Posts: 5,019 ✭✭✭Touch Fuzzy Get Dizzy


    Sorry to be such a silly but wondering about the small extra handbag thing, I know it's 35cm by 20cm by 20cms, is this the right way to measure it?
    ryanair-bagaz-pod3.jpg


  • Posts: 0 [Deleted User]


    Sera wrote: »
    Sorry to be such a silly but wondering about the small extra handbag thing, I know it's 35cm by 20cm by 20cms, is this the right way to measure it?
    ryanair-bagaz-pod3.jpg
    I'd say any combination of those measurements would be ok. Lovely bag:).


  • Registered Users, Registered Users 2 Posts: 450 ✭✭Fagashlil


    Sera wrote: »
    Sorry to be such a silly but wondering about the small extra handbag thing, I know it's 35cm by 20cm by 20cms, is this the right way to measure it?
    ryanair-bagaz-pod3.jpg


    Yep that's the correct way. I wouldn't over panic, I've had PAX coming on board with sports bags and laptop bags that are being allowed through the boarding gate by the gate staff, and once they're placed under the seat, it's not a problem.


  • Registered Users, Registered Users 2 Posts: 11,569 ✭✭✭✭ProudDUB


    Sera wrote: »
    Sorry to be such a silly but wondering about the small extra handbag thing, I know it's 35cm by 20cm by 20cms, is this the right way to measure it?
    ryanair-bagaz-pod3.jpg

    Yep, that looks about right. The measuring tray at the airport looks like a supermarket shopping basket. (Except that it is not as deep and it doesn't have any handles.) If you are asked to put your bag into it, you can put it in sideways, standing up, laid flat across the bottom, upside down etc etc. It doesn't matter how you put it in. As long as it fits into the tray, without coming up over the sides of it, you are good to go.

    I have been on several flights since Ryanair began letting people bring a second bag on board. I have never once seen the Ryanair staff ask people to put their second bag into the measuring tray, but seeing as it IS still Ryanair, it's better to be safe than sorry imo.


  • Registered Users, Registered Users 2 Posts: 5,019 ✭✭✭Touch Fuzzy Get Dizzy


    Thanks again to everyone for the replies.
    inthehat wrote: »
    I'd say any combination of those measurements would be ok. Lovely bag:).
    It's pretty cute, just popped up on google images, was trying to find which was height or width. I have something similar but not as nice.
    Fagashlil wrote: »
    Yep that's the correct way. I wouldn't over panic, I've had PAX coming on board with sports bags and laptop bags that are being allowed through the boarding gate by the gate staff, and once they're placed under the seat, it's not a problem.
    Great to hear! I literally would be over the moon just to fit in like water (but can throw that in my coat pocket), phone, music, 3DS or maybe a book, I'd be flying it (excuse the pun). I always have awful trouble getting a bag out of my luggage mid flight so it's a Godsend.
    ProudDUB wrote: »
    Yep, that looks about right. The measuring tray at the airport looks like a supermarket shopping basket. (Except that it is not as deep and it doesn't have any handles.) If you are asked to put your bag into it, you can put it in sideways, standing up, laid flat across the bottom, upside down etc etc. It doesn't matter how you put it in. As long as it fits into the tray, without coming up over the sides of it, you are good to go.

    I have been on several flights since Ryanair began letting people bring a second bag on board. I have never once seen the Ryanair staff ask people to put their second bag into the measuring tray, but seeing as it IS still Ryanair, it's better to be safe than sorry imo.

    That's very true, I never thought of putting it a different way it wouldn't matter as long as it would fit in. Exactly, better safe than sorry because I would be the one called out lol. Like I said a above I just wanted a few things to put into it.


Advertisement