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Switch user problem

  • 11-11-2013 9:12pm
    #1
    Registered Users, Registered Users 2 Posts: 445 ✭✭


    My Toshiba laptop Windows Vista has developed a problem.
    When I use the switch user option the computer freezes. After typing in password it will go to the welcome page where it stays for several minutes and then the screen goes blank. The computer has to be shut down for each new user. It takes several minutes for the computer to start up again.

    Any ideas on how I can sort this problem out.
    Thanks.


Comments

  • Registered Users, Registered Users 2 Posts: 277 ✭✭invaderzimirl


    there could be a low disk space so its having issues storing one users data to disk to allow it to be stored correctly

    also couls be a ram or virtual memory issue but this is also linked to how much ram and if you have enough free hard drive space


  • Registered Users, Registered Users 2 Posts: 445 ✭✭cosmowillie53


    Thanks for reply.
    I had a problem with space last week but managed (with the help of Boards.ie) to free up some space. I now have 3.70 GB of a possible 75.


  • Registered Users, Registered Users 2 Posts: 277 ✭✭invaderzimirl


    3.7 is very low. i normally dont like to have less the 10Gb.

    how much ram have you got ? as this might be an issue as some of all the users data is always held in ram.


  • Registered Users, Registered Users 2 Posts: 445 ✭✭cosmowillie53


    Under system maintenance it says I have 2GB.


  • Registered Users, Registered Users 2 Posts: 445 ✭✭cosmowillie53


    Any further ideas on this problem.
    How do I get to 10GB.
    Thanks


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  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Make sure you installed all the Windows updates and you have Service Pack 2 installed. Windows update on Vista didn't always pick up the Service Packs I've noticed in the past so peoples machines remained out of date. Vista after the 2 service packs improved a fair bit. To get back space uninstall large programs, move content (such as iTunes etc.) to the secondary drive partition (which I'm assuming exists on this laptop). You may have a C:\ "OS" drive and a D:\ (or something) "Data" drive

    Nick


  • Registered Users, Registered Users 2 Posts: 445 ✭✭cosmowillie53


    Can you give an example of programs I may delete. I'm nervous deleting anything as I don't know if one program depends on another for computer to work properly...I hope that makes sense.
    Computer has mails and photos saved.. ( about 1000 small snaps saved) .Other than that its just used for looking up bits n pieces on the net.
    Thanks.


  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Can you give an example of programs I may delete. I'm nervous deleting anything as I don't know if one program depends on another for computer to work properly...I hope that makes sense.
    Computer has mails and photos saved.. ( about 1000 small snaps saved) .Other than that its just used for looking up bits n pieces on the net.
    Thanks.

    Look in programmes and features in Control Panel. Games and that kinda stuff are generally big and will usually release a few gb depending on uninstall. If the hard disk is partitioned change the installer to point to the other drive (i.e: D:) rather than C:. For e.g: D:\program files\software\ ...

    Nick


  • Registered Users, Registered Users 2 Posts: 445 ✭✭cosmowillie53


    Would it be ok to delete/uninstall any of the following:
    DVD movie factory Toshiba ......... 252 MB
    Intel matrix storage manager......... 37 mb
    Microsoft framework 4 client profile.. 120 mb
    Vuze ........................................ 31 mb
    Winzip 15 ................................... 32 mb
    Akami net session interface............ 31 mb
    Microsoft office home/student 2007.. 304 mb
    Apple application support................ 62 mb
    Apple software update................... 2 mb
    Quick time................................... 73 mb

    There's a total of 83 programs installed total size 2.33 gb.
    Thanks


  • Registered Users, Registered Users 2 Posts: 277 ✭✭invaderzimirl


    ok it kind of looks like most of your data on your drive, is not in programs.

    there must be large files somewhere you can delete instead or removing programs. as if and extra 2.3Gb (not that im telling you to uninstall all) wont make that much of a difference

    there might be a lot in downloads


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  • Registered Users, Registered Users 2 Posts: 445 ✭✭cosmowillie53


    There are lots of items under the headings Fonts and Plugins.
    Are these needed or can I delete.
    Thanks.


  • Registered Users, Registered Users 2 Posts: 1,731 ✭✭✭GreenWolfe


    OP, download and run WinDirStat if you haven't already. It should tell you where your HDD space is going.


  • Registered Users, Registered Users 2 Posts: 277 ✭✭invaderzimirl


    what id do is do a search and click on advanced and look for files over 300MB that would be a good start, Depending on what the files are of course.

    fonts are small but handy to have.


  • Registered Users, Registered Users 2 Posts: 277 ✭✭invaderzimirl


    GreenWolfe wrote: »
    OP, download and run WinDirStat if you haven't already. It should tell you where your HDD space is going.

    have to sat thank you for this little Gem i didn't know about this one. ill make it part of my normal kit of software now,beside Crystal Disk Info


    im going to see if i can mod it to be a portable app now


  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    have to sat thank you for this little Gem i didn't know about this one. ill make it part of my normal kit of software now,beside Crystal Disk Info


    im going to see if i can mod it to be a portable app now

    Treesize free is also very good. I like it because it's neat and tidy,

    Nick


  • Registered Users, Registered Users 2 Posts: 445 ✭✭cosmowillie53


    This problem continues with a little more... its now a switch user/log off problem.
    If I log off and then try to log back in again I will get the welcome page then a dark screen . I have to turn computer off and start again.

    I have cleared out a lot of old files and now have 7.5GB of free space which is a great improvement from the 2 gb I had.

    Thanks.


  • Registered Users, Registered Users 2 Posts: 445 ✭✭cosmowillie53


    Hello all....
    I never managed to resolve this problem so I wonder could we give it another go please...
    I still have to turn computer off and on again if I use either the log off or switch user option otherwise it stays on the welcome screen and then blank.
    Thanks.


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