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Can't see video feed over the net?

  • 10-11-2013 3:51pm
    #1
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,693 ✭✭✭✭


    Using an Eircom router with a fixed ip, can view the cameras no problem inside the network but when viewing over the internet I just get a black image, I think it's something got to do with the media out on the router but not sure?
    Any ideas?
    I can log in and bring up the software just no image.


Comments

  • #2
    jamesd
    Registered Users, Registered Users 2 Posts: 3,464 ✭✭✭jamesd


    Have you opened the ports on the firewall of the router from outside to let traffic into the dvr?


  • #3
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    If your getting the login, the port forwarding seems to be working.
    Are you logging in from a remote PC or an app.
    With a remote PC it could be missing some codec.
    If on a phone app what speed is the connection? Some apps struggle on standard 3g.


  • #4
    drunkmonkey
    Registered Users, Registered Users 2 Posts: 28,693 ✭✭✭✭drunkmonkey


    Ports are forwarded. Used the same machine inside the network and it's fine so it's not a codec, it's an Eircom DSL connection so the upload speed is about 128k max I think, have to check in the morning. I'll try connecting the DVR over 3G to see if it fires it up.


  • #5
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    drunkmonkey wrote: »
    Ports are forwarded. Used the same machine inside the network and it's fine so it's not a codec, it's an Eircom DSL connection so the upload speed is about 128k max I think, have to check in the morning. I'll try connecting the DVR over 3G to see if it fires it up.

    Sounds like the upload could be an issue.


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