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my Eircom

practice · 2013-11-07 07:19:11

Can you please tell me why broadband usage is no longer shown on my eircom page. I still get asked to verify my email address. I dont want to be asked to pm you just tell me if there is a problem with the my eircom page

07-11-2013 7:19am

#1

practice

Registered Users, Registered Users 2 Posts: 304 ✭✭

Join Date: November 2009

Posts: 255

Can you please tell me why broadband usage is no longer shown on my eircom page.
I still get asked to verify my email address.

I dont want to be asked to pm you just tell me if there is a problem with the my eircom page

0

Comments

#2 07-11-2013 10:11am

Lennyzip

Registered Users, Registered Users 2 Posts: 352 ✭✭

Join Date: October 2013

Posts: 330

practice wrote: »

Can you please tell me why broadband usage is no longer shown on my eircom page.
I still get asked to verify my email address.

I dont want to be asked to pm you just tell me if there is a problem with the my eircom page

Have you upgraded to efibre ?

0
#3 07-11-2013 1:15pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

Hi practice

Can you view your usage on

http://broadbandsupport.eircom.net

If you enter your account number and telephone number in the stats fields on the right hand side of the page?

Thanks, Mark

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#4 07-11-2013 1:29pm

practice

Registered Users, Registered Users 2 Posts: 304 ✭✭

Join Date: November 2009

Posts: 255

eircom: Mark wrote: »

Hi practice

Can you view your usage on

http://broadbandsupport.eircom.net

If you enter your account number and telephone number in the stats fields on the right hand side of the page?

Thanks, Mark

Thanks Mark,
Got that now.
Any word on why I keep having to verify email. Its not a problem just annoying.

Lennyzip,

No not upgraded to efibre and wont for a while yet.

0
#5 07-11-2013 1:33pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

practice wrote: »

eircom: Mark wrote: »

Hi practice

Can you view your usage on

http://broadbandsupport.eircom.net

If you enter your account number and telephone number in the stats fields on the right hand side of the page?

Thanks, Mark

Thanks Mark,
Got that now.
Any word on why I keep having to verify email. Its not a problem just annoying.

Lennyzip,

No not upgraded to efibre and wont for a while yet.

No problem practice

the e-mail verification is a new security confirmation as well as there is no a multiple user function for the same account added with the updates to the my eircom platform earlier in the week.

Mark

0