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Display driver AMD stopped responding and has recovered "

  • 30-10-2013 11:05am
    #1
    barrymanilow
    Registered Users, Registered Users 2 Posts: 548 ✭✭✭


    Hi wondering if anyone has had problems with this message before . Ill give as much info as I can .

    Using windows 7 professional . It only happens when I use internet explorer or mozilla online . I can watch video off line with realplayer etc no problem .

    Happens randomly , might get 5 minutes of browsing before it happens or 5 seconds .

    graphics card is amd radeon 5000 hp .

    I have tried reinstalling the drivers but windows says that the latest oines are already installed , also its hard to download anything to fix it when the computer freezes while using the browser .

    Seems like a strange problem to me as it only kicks up when using the internet browsers .

    Any Ideas of what I could try ?A laptop repair service told me they recommend clearing the hard drive and reinstalling the operating system and all programs again . I d like to avoid that if possible as I dont have the product keys anymore .


Comments

  • #2
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    Have you tried going to the laptop manufacturer's site and downloading their graphics drivers?


  • #3
    uncle_sam_ie
    Registered Users, Registered Users 2 Posts: 3,191 ✭✭✭uncle_sam_ie


    You could try running a Linux distro off your DVD drive for a while. If you don't get an issue then you know it's a faulty GPU.


  • #4
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    barrymanilow wrote: »
    I dont have the product keys anymore .

    Well, this should be your priority then.

    Plenty software out there to recover product and license keys not just for Windows but also many common programs.


  • #5
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    Try using Google Chrome maybe its a browser clash. What make of computer is it? Is it a separate graphics card or on board graphics. More info would be a help.


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