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Garmin warrenty

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  • 28-10-2013 12:30pm
    #1
    Zippe
    Registered Users Posts: 1,843 ✭✭✭


    Hey,

    Anyone know who to contact in Ireland about Garmin warrenty replacement/repair work ?

    Cheers zip,


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    #2
    codie
    Registered Users Posts: 925 ✭✭✭codie


    Zippe wrote: »
    Hey,

    Anyone know who to contact in Ireland about Garmin warrenty replacement/repair work ?

    Cheers zip,

    Freephone from UK landline: 0808 238 0000
    Within UK: 0870 850 1242
    Outside UK: +44 870 850 1242
    Support Hours

    Mon–Fri: 8:30–17:30
    Western European Time (GMT/UTC)

    http://www.garmin.com/uk/support/




    Just sent off my Edge 500 £68.08 standard fee


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    #3
    Zippe
    Registered Users Posts: 1,843 ✭✭✭Zippe


    codie wrote: »
    Freephone from UK landline: 0808 238 0000
    Within UK: 0870 850 1242
    Outside UK: +44 870 850 1242
    Support Hours

    Mon–Fri: 8:30–17:30
    Western European Time (GMT/UTC)

    http://www.garmin.com/uk/support/




    Just sent off my Edge 500 £68.08 standard fee

    I have 2 cadence units stoped working and a hrm so I might see if they can help me,

    Cheers zip,


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    #4
    codie
    Registered Users Posts: 925 ✭✭✭codie


    Did you change the batteries-stupid question


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    #5
    Zippe
    Registered Users Posts: 1,843 ✭✭✭Zippe


    codie wrote: »
    Did you change the batteries-stupid question

    Ya,just done that and cleaned the contacts with contact cleaner in the hrm,done the same with the speed/cadence units but did not do any good,I know the speed/cadence units do give probs when the get wet but if I'm sending some stuff back I might aswell try the lot and see what they say,

    Cheers zip,


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    #6
    clog
    Registered Users Posts: 1,099 ✭✭✭clog


    Try putting the battery in the wrong way round for about 10 seconds. This re-sets the transmitter ID. Then put it in the proper way and use the head unit to re scan
    Initially you have to be wearing the HRM or spinning wheel/cranks while re-scanning.
    I have got a few units working trying this.


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    #7
    Big Eejit
    Registered Users Posts: 73 ✭✭Big Eejit


    Zippe wrote: »
    Ya,just done that and cleaned the contacts with contact cleaner in the hrm,done the same with the speed/cadence units but did not do any good,I know the speed/cadence units do give probs when the get wet but if I'm sending some stuff back I might aswell try the lot and see what they say,

    Cheers zip,

    I had some sort of problem with one of mine that wouldn't reset even with a new battery, contacted online support and they sent me a new one (They were known to have a problem with the reed switch inside - don't know if it's still the case - so Garmin just sent me out a new one, without bothering to ask you to send the old ones back). I did eventually fix the old one, which wasn't actually broken but was just confused (possibly because I had two at the time and they weren't pairing correctly to the GPS).


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    #8
    dogsears
    Registered Users Posts: 535 ✭✭✭dogsears


    You can also contact them on product.support@garmin.com.

    I dealt with them earlier this year re a Garmin 500 and found them very fast to reply via email (and very generous with their interpretation of a 12 months warranty period i.e. they treated it as still covered 4 months after the 12 months was up).


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