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Pet Factory Ireland (Beware of this site!)
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23-10-2013 8:46pm#1It is impossible dealing with Petfactory.ie. The business owner advertises delivery within 2-5 working days but it generally takes 2 weeks or longer. When I finally received my orders, items were missing from the parcels and some bags of dog food had expired and others bags had extremely short shelf lives. The seller does not deal with complaints and ignores customers' calls and emails. I have been waiting 2 months for a refund. The seller promises that he is giving a refund on a particular day but you are still left waiting weeks later. :mad:
So I would advise people not to buy from this website in case you get a headache from constantly dealing with the seller just to receive your refund or late goods.
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