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Dunboyne Branch unable to process transactions since Tuesday.

Pacing Mule · 2013-10-17 15:18:46

Hello Could you give an update please as to the situation with the Dunboyne branch. Apparently a systems failure occurred on Tuesday. It's now Thursday afternoon and the branch remains unable to process any transactions. It's very concerning that a system can fail and still be down going into a 4th day.

17-10-2013 3:18pm

#1

Pacing Mule

Registered Users, Registered Users 2 Posts: 5,075 ✭✭✭

Join Date: October 2009

Posts: 4854

Hello

Could you give an update please as to the situation with the Dunboyne branch. Apparently a systems failure occurred on Tuesday. It's now Thursday afternoon and the branch remains unable to process any transactions. It's very concerning that a system can fail and still be down going into a 4th day.

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Comments

#2 17-10-2013 3:38pm

Bank of Ireland: Billy

Closed Accounts Posts: 1,066 ✭✭✭

Join Date: March 2012

Posts: 1035

Hi Pacing Mule,

Thanks for posting.

Apologies for the inconvenience caused.

We spoke to staff from the Dunboyne branch and they are hoping to resume normal service, tomorrow morning.

In the meantime, the nearby, Dunshaughlin branch may be able to help with any queries you might have. You can find a full list of branch contact numbers here

Thanks

Billy

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