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please confirm your amazon order

  • 02-10-2013 1:43pm
    #1
    eggox
    Registered Users, Registered Users 2 Posts: 80 ✭✭


    I hope this is the right place. Got a email this morning asking to confirm my order with a zip file reporting to be my a order i placed today. I havent i only have ordered once of amazon and recieved my goods monday. So my belief is its just a scam email or could someone of got into my account . Thankyou in advance for any insight as im new to buying on line


Comments

  • #2
    Wendolene
    Registered Users, Registered Users 2 Posts: 176 ✭✭Wendolene


    Hi eggox,

    That sounds like a common scam to me. I've ordered many things from Amazon over many years and they don't attach .zip files to their emails. I'd be quite sure that .zip file is carrying some malware payload (virus, trojan, keylogger, etc.), so don't open it. In fact, just delete the email.

    BTW, Amazon ( or any other online retailer ) don't need to get their customers to confirm their orders back to them by email. Confirmation of an order happens on the web site before payment details are submitted. They then usually send a confirmation email to their customers - not the other way around asking for one in return.

    HTH.


  • #3
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    got the same email and binned it immediately! Amazon never send attachments in emails like that especially not ZIP files


  • #4
    eggox
    Registered Users, Registered Users 2 Posts: 80 ✭✭eggox


    Ok thankyou, i ve just found my misses tryd to open the zip file on her tablet should i be concernd as she has no virus checker


  • #5
    Wendolene
    Registered Users, Registered Users 2 Posts: 176 ✭✭Wendolene


    In a word, yes.

    No computing platform - Windows, Linux, Solaris, Mac OS X, iOS, Android, etc. - should be used to open unexpected email attachments without having some up-to-date antivirus protection running on it.

    User awareness is vital here too. If you receive an unexpected email with an attachment, then be very sceptical about opening it. It costs nothing to delete a suspicious email. It's not like you'll miss an opportunity to get a cut of some recently-deceased African dictators slush fund. Oh wait ...;)

    I'd advise getting AV installed on it and running a comprehensice scan. Also, look at scanning with some anti-malware programs, if they're available for the tablet's OS.


  • #6
    Roger00
    Registered Users, Registered Users 2 Posts: 155 ✭✭Roger00


    Got the same email myself in my spam folder this morning.


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  • #7
    rubadub
    Registered Users, Registered Users 2 Posts: 32,386 ✭✭✭✭rubadub


    I got some spam detected too, it had 2 addresses one dodgy looking amazon.co.uk and I think a yahoo address.

    By sticking it in a zip file they hope it might get through easier, as some virus scanners probably don't open them. They might not be allowed to email it either, I often have to email .exe files and rename them to .jpg or something.


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