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Can I cancel, sick of wating and being lied to.

The Predator · 2013-09-27 14:04:27

I ordered phone and broadband on an old line on the 23rd of August. I just signed up because i wanted broadband, but 1 month and 5 days later my phone is stll dead. I have not received a call, no technician called out, no router in the post. I was pomised 2 weeks ago on a friday my router would be here the following…

27-09-2013 2:04pm

#1

The Predator

Registered Users, Registered Users 2 Posts: 45 ✭

Join Date: December 2004

Posts: 29

I ordered phone and broadband on an old line on the 23rd of August.
I just signed up because i wanted broadband, but 1 month and 5 days later my phone is stll dead. I have not received a call, no technician called out, no router in the post.
I was pomised 2 weeks ago on a friday my router would be here the following Monday.
I was told a technician would be out in 10 working days when i complained, neither happened.
It really is the pits, I hate being led down the garden path, so my question is as i have not received any service whatsoever can I please cancel this signup free of charge.

0

Comments

#2 27-09-2013 2:45pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

The Predator wrote: »

I ordered phone and broadband on an old line on the 23rd of August.
I just signed up because i wanted broadband, but 1 month and 5 days later my phone is stll dead. I have not received a call, no technician called out, no router in the post.
I was pomised 2 weeks ago on a friday my router would be here the following Monday.
I was told a technician would be out in 10 working days when i complained, neither happened.
It really is the pits, I hate being led down the garden path, so my question is as i have not received any service whatsoever can I please cancel this signup free of charge.

Hi The Predator

Can you PM me with your address or tel no: / order no: and I can look into the account for you.

Mark

0