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Guarantee Buy Back

  • 26-09-2013 8:46am
    #1
    Luno
    Registered Users, Registered Users 2 Posts: 6,840 ✭✭✭


    Last year, I purchased several textbooks for a course which amounted to a sum of €100. I was promised a guarantee buy back on all the books which was what really convinced me to fork out such a huge amount for the books (they were purchased in a college bookshop for a course I was doing)

    Today I entered the exact same shop a little later than a year later and was told that they would not buy back these books as they have been removed from the syllabus. Now I obviously went on to say that I was given a guarantee buy back. However the woman in the shop said that there was terms and conditions with the scheme.

    I was never given any terms and conditions and am unable to find them anywhere in the shop, or on their website. Now I am stuck with books that are in perfect condition and have no comeback with the shop in question. I am wondering if there is anything that is possible for me to do in this situation?


Comments

  • #2
    Oryx
    Subscribers Posts: 19,425 ✭✭✭✭Oryx


    Have you anything in writing from the shop about this guarantee?


  • #3
    Luno
    Registered Users, Registered Users 2 Posts: 6,840 ✭✭✭Luno


    Oryx wrote: »
    Have you anything in writing from the shop about this guarantee?

    Nothing, there was literally a sticker on it that said "Guaranteed Buy Back".


  • #4
    zl1whqvjs75cdy
    Closed Accounts Posts: 4,042 ✭✭✭zl1whqvjs75cdy


    You might be able to flog em on Amazon anyway.


  • #5
    Luno
    Registered Users, Registered Users 2 Posts: 6,840 ✭✭✭Luno


    Raul Tasteless Zephyr wrote: »
    You might be able to flog em on Amazon anyway.

    Unfortunately, second hand novels (which made up the bulk of my buy), aren't in demand much any more considering many are opting towards the e-book version of these now anyway. It's just frustrating that I thought getting even a mediocre percentage of what I paid back was on the cards and being told that I won't get even a cent is annoying!


  • #6
    JimsAlterEgo
    Registered Users, Registered Users 2 Posts: 1,917 ✭✭✭JimsAlterEgo


    Small claims court, that sticker would amount to a contract. Let them say under oath it doesn't apply, I assume you weren't told anything about any conditions.


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  • #7
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    JimsAlterEgo wrote: »
    Small claims court, that sticker would amount to a contract. Let them say under oath it doesn't apply, I assume you weren't told anything about any conditions.

    And how much would the claim be for? Buy back on €100 worth of novels would be about €20 Max, hardly worth it.
    People are always so quick to jump in with the small claims court solution!


  • #8
    Bepolite
    Closed Accounts Posts: 2,737 ✭✭✭Bepolite


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