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Windows 8 and Eircom Mail

GAAman · 2013-09-17 16:41:07

Hi there, posting on behalf of my uncle who recently got a Windows 8 computer. He says that when he logs in to his email the only email he can see are ones from today (So obviously new emails, he didn't mention if emails that he has read are disappearing). He has had this eircom email address for years so obviously…

17-09-2013 4:41pm

#1

GAAman

Registered Users, Registered Users 2 Posts: 3,370 ✭✭✭

Join Date: May 2006

Posts: 3154

Hi there, posting on behalf of my uncle who recently got a Windows 8 computer. He says that when he logs in to his email the only email he can see are ones from today (So obviously new emails, he didn't mention if emails that he has read are disappearing). He has had this eircom email address for years so obviously something is not right here. Is there something that can be done?

I have his details if anything is needed by pm

Many thanks

0

Comments

#2 18-09-2013 11:36am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

GAAman wrote: »

Hi there, posting on behalf of my uncle who recently got a Windows 8 computer. He says that when he logs in to his email the only email he can see are ones from today (So obviously new emails, he didn't mention if emails that he has read are disappearing). He has had this eircom email address for years so obviously something is not right here. Is there something that can be done?

I have his details if anything is needed by pm

Many thanks

Hi GAAman

We would not be able to offer email support on this level from here I'm afraid.

eircoms email support centre will be able to help.

If your Uncle is an eircom customer he can reach email support on 1890260260 however if he is not an eircom customer then email support can be contacted on 1530277100

Thanks

Al

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