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Problem with Firefox restoring session

  • 03-09-2013 12:07pm
    #1
    Yorky
    Registered Users, Registered Users 2 Posts: 1,485 ✭✭✭


    On opening Firefox after booting up my PC, the following message was displayed on the one and only tab:

    Well, this is embarrassing.Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try:
    Removing one or more tabs that you think may be causing the problem
    Starting an entirely new browsing session

    There isn't the option to do either of the above-mentioned and the 'restore' button is greyed-out.

    The version of Firefox is 23.0.1

    There are many important tabs that I need to retrieve.

    Any ideas? Thanks in advance.


Comments

  • #2
    Freddy Smelly
    Registered Users, Registered Users 2 Posts: 980 ✭✭✭Freddy Smelly


    Yorky wrote: »
    On opening Firefox after booting up my PC, the following message was displayed on the one and only tab:

    Well, this is embarrassing.Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try:
    Removing one or more tabs that you think may be causing the problem
    Starting an entirely new browsing session

    There isn't the option to do either of the above-mentioned and the 'restore' button is greyed-out.

    The version of Firefox is 23.0.1

    There are many important tabs that I need to retrieve.

    Any ideas? Thanks in advance.

    if using win vista or win 7

    enable view hidden files and folders then

    delete the contents of the cache folder

    (C:\users\yourusername\Local\AppData\Mozilla\Firefox\Profiles\xxxxxxxx.default\Cache)


  • #3
    Yorky
    Registered Users, Registered Users 2 Posts: 1,485 ✭✭✭Yorky


    Thanks. It actually Windows XP


  • #4
    Freddy Smelly
    Registered Users, Registered Users 2 Posts: 980 ✭✭✭Freddy Smelly


    Yorky wrote: »
    Thanks. It actually Windows XP

    ok then go to c:\documents and settings\yourusername\local settings\mozilla\firefox\profiles\xxxxxxx.default\cache\


  • #5
    Yorky
    Registered Users, Registered Users 2 Posts: 1,485 ✭✭✭Yorky


    Freddy Smelly wrote: »
    ok then go to c:\documents and settings\yourusername\local settings\mozilla\firefox\profiles\xxxxxxx.default\cache\

    Closed Firefox, tried the above, reopened Firefox. Still the same :(


  • #6
    Freddy Smelly
    Registered Users, Registered Users 2 Posts: 980 ✭✭✭Freddy Smelly


    Yorky wrote: »
    Closed Firefox, tried the above, reopened Firefox. Still the same :(

    or try loading firefox without addons

    if that works then you need to enable addons one by one until you find the one that is causing issues

    adobe flash player seems to be causing issues with firefox 23


    failing that you may need to delete the profile completely and make a new one.


    uninstall firefox and make sure you completely delete the mozilla firefox folders

    then reinstall firefox


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