Is it worth waiting for Sky Fibre

brian ireland

I am with Sky BB and lucky enough to be one of the beta testers and don't pay line rental for the first year. Eircom called to my house today and offered me up to 50meg fibre. I rang Sky and they said it will be a month or maybe two before they are offering Fibre. I know Sky might tell me this today and I could see a full fibre launch in tomorrows papers as they keep their cards close to their chest.
My speed is very poor 1.28mb/s on a good day so you see why I want to change if its available. I have no intention going near Eircom as my provided based on previous experience and their dreadful customer service so I would choose another provider.
If I knew Sky would deliver fibre soon I would wait purely because of their excellent service and second to none customer service, but they told me 3 months ago it would be a month or two before they are suppling fibre. Today again they told me today me one or two months.
I am not sure if its worth waiting indefinitely for fibre when I can get it tomorrow from VF or another provider.
What do you think? will sky be providing the service soon?

bealtine

brian ireland wrote: »

What do you think? will sky be providing the service soon?

Maybe maybe not...Sky are still haggling about providing eircom VDSL or just incompetent (my opinion)

Vico1612

brian ireland wrote: »

I am with Sky BB and lucky enough to be one of the beta testers and don't pay line rental for the first year. Eircom called to my house today and offered me up to 50meg fibre. I rang Sky and they said it will be a month or maybe two before they are offering Fibre. I know Sky might tell me this today and I could see a full fibre launch in tomorrows papers as they keep their cards close to their chest.
...
What do you think? will sky be providing the service soon?

Same boat here ... and frustrated by the lack of clarity.
Contract ends in Jan , so will probably jump ship then and ditch both TV and DSL

brian ireland

Sky are advertising unlimited BB for €20 a month until 2014. Claiming to save you €200 by switching from eircom. Not looking good for fibre if they are pushing this

Tzardine

Was speaking to Sky yesterday. I rang to cancel my account. I was told that the fibre is launching in April.

Hope this helps.

Vico1612

Strituck wrote: »

Was speaking to Sky yesterday. I rang to cancel my account. I was told that the fibre is launching in April.

Hope this helps.

April as in the month after March 2014 ? ... :eek:
How much did they charge for cancellation ?

Tzardine

Vico1612 wrote: »

April as in the month after March 2014 ? ... :eek:
How much did they charge for cancellation ?

Yup thats the one alright.

Did not charge me anything to cancel. I am out of contract with them. In fairness to Sky I can not fault their service or products. Price is simply too high for TV service.

I may look at them again in 12 months and see what they can do for new customers.

brian ireland

Vico1612 wrote: »

April as in the month after March 2014 ? ... :eek:
How much did they charge for cancellation ?

Rang Sky and they confirmed it wont be until April 2014. They said I can't cancel my contract or buy it out.

Vico1612

brian ireland wrote: »

=. They said I can't cancel my contract or buy it out.

That doesn't sound right ... looking at the T&C, it says that you will pay early termination charges ...

ofcork

Strituck wrote: »

Yup thats the one alright.

Did not charge me anything to cancel. I am out of contract with them. In fairness to Sky I can not fault their service or products. Price is simply too high for TV service.

I may look at them again in 12 months and see what they can do for new customers.

People I know have got their tv package at half price ringing sky with a view to cancelling.

Tzardine

ofcork wrote: »

People I know have got their tv package at half price ringing sky with a view to cancelling.

Yeah they did make a nice offer for me to stay but I had already signed up to UPC and was outside the cooling off period by the time I called Sky to cancel.

Vico1612

Chanced it and contacted Sky again yesterday ... same old story ... bla bla bla ... no plans for now but trials under way ... bla bla bla ...

brian ireland

Vico1612 wrote: »

Chanced it and contacted Sky again yesterday ... same old story ... bla bla bla ... no plans for now but trials under way ... bla bla bla ...

I rang and they told me April 2014

whiterebel

brian ireland wrote: »

I rang and they told me April 2014

They told me the same.

AlanS181824

Sorry to bring up an old thread but as you can probably tell still there's no Sky Fibre available. I wouldn't hold my breath for the end of the year let alone April!

degsie

26 days left in April. You'd never know.....

AlanS181824

degsie wrote: »

26 days left in April. You'd never know.....

Very true, then again it will be a year next month since Eircom launched Fibre!

garion

2 days left in April... has anyone heard anything from Sky about an updated release date for Sky Fibre?

kaizersoze

garion wrote: »

2 days left in April... has anyone heard anything from Sky about an updated release date for Sky Fibre?

Not going to happen any time soon....Move on.:)

brian ireland

brian ireland wrote: »

I am with Sky BB and lucky enough to be one of the beta testers and don't pay line rental for the first year. Eircom called to my house today and offered me up to 50meg fibre. I rang Sky and they said it will be a month or maybe two before they are offering Fibre. I know Sky might tell me this today and I could see a full fibre launch in tomorrows papers as they keep their cards close to their chest.
My speed is very poor 1.28mb/s on a good day so you see why I want to change if its available. I have no intention going near Eircom as my provided based on previous experience and their dreadful customer service so I would choose another provider.
If I knew Sky would deliver fibre soon I would wait purely because of their excellent service and second to none customer service, but they told me 3 months ago it would be a month or two before they are suppling fibre. Today again they told me today me one or two months.
I am not sure if its worth waiting indefinitely for fibre when I can get it tomorrow from VF or another provider.
What do you think? will sky be providing the service soon?

Moved to Vodafone ages ago.

degsie

2 days left. I'm hopeful.



















Not!

amdaley28

Just though I'd ask but did Sky mention April of what year

Gerbillc

Was speaking to Sky today about Fibre, said their current broadband boxes are fibre compatible ready for next year!!!!!!!!

phill106

Gerbillc wrote: »

Was speaking to Sky today about Fibre, said their current broadband boxes are fibre compatible ready for next year!!!!!!!!

Thats a long time to be waiting!

brian ireland

Thank god i got out a long time ago 40meg (well 35tbh) and happy

markad1

I gave up too.
Went to Vodafone and my speed went from 1.3Mbps to 25Mbps.
I'm sorry I didn't move sooner, I was hanging around waiting on Sky as I liked the package I had and the customer service.