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Thomas st social welfare office not answering phone calls

  • 02-09-2013 11:06am
    #1
    cat_dog
    Closed Accounts Posts: 276 ✭✭


    I've been trying to call them all morning and they're not answering their phones! I'm on Job Seekers Allowance and I've just been accepted for a Springboard course and I need to let them know. Is their office closed or something? What should I do?thanks


Comments

  • #2
    Annasopra
    Registered Users, Registered Users 2 Posts: 41,156 ✭✭✭✭Annasopra


    Call into the office

    It's quite common for social welfare offices to not answer phones

    It was so much easier to blame it on Them. It was bleakly depressing to think that They were Us. If it was Them, then nothing was anyone's fault. If it was us, what did that make Me? After all, I'm one of Us. I must be. I've certainly never thought of myself as one of Them. No one ever thinks of themselves as one of Them. We're always one of Us. It's Them that do the bad things.

    Terry Pratchet



  • #3
    Balagan
    Registered Users, Registered Users 2 Posts: 2,168 ✭✭✭Balagan


    Best to attend in person. If you are on JB or JA you will need to fill application form for the Part Time Education Option. Downloadable copy of the necessary form contained in this link http://www.springboardcourses.ie/Help_FAQ.aspx


  • #4
    Orls87
    Registered Users, Registered Users 2 Posts: 6 ✭Orls87


    They've always been great for answering calls. I've rang nearly everyday for a week because i couldn't call in.
    I'm starting to think they've moved?
    Where they there when you popped in?


  • #5
    cat_dog
    Closed Accounts Posts: 276 ✭✭cat_dog


    Hi Orls, you have to go talk to them in person. The office is open from 9.30-4.


  • #6
    Orls87
    Registered Users, Registered Users 2 Posts: 6 ✭Orls87


    Thanks. i'll pop in today :)


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  • #7
    Grab All Association
    Registered Users, Registered Users 2 Posts: 3,926 ✭✭✭Grab All Association


    Good thing I was texting her at the time seen this. I just asked a friend who works in the DSP what you should do and she said provided you have your PPS number and can give your address DOB etc you can call any other local office and they should be able to note this on the system :)


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