Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Amazon returns after 30 days ?

  • 25-08-2013 8:35pm
    #1
    OU812
    Registered Users, Registered Users 2 Posts: 6,088 ✭✭✭


    Have an item I bought from Amazon, they have a no quibble 30 day returns policy, however after that is "contact the manufacturer".

    The item I have is dead, however, I thought there was a statutory 12 months return to the retailer ?

    Anyone ever encounter this before ?


Comments

  • #2
    Vologda69
    Registered Users, Registered Users 2 Posts: 926 ✭✭✭Vologda69


    If the item is electrical, Amazon will issue a replacement or refund within the 12 months if the item is faulty.


  • #3
    OU812
    Registered Users, Registered Users 2 Posts: 6,088 ✭✭✭OU812


    Thanks Vologda69, there doesn't seem to be a way of returning it though ?


  • #4
    Vologda69
    Registered Users, Registered Users 2 Posts: 926 ✭✭✭Vologda69


    If you go into your online account and click Return it should generate a return label. Or else you can email or ring them and they will send you a link to print a returns label. Their customer service is 1st class.


  • #5
    MBSnr
    Registered Users, Registered Users 2 Posts: 2,216 ✭✭✭MBSnr


    Vologda69 wrote: »
    If you go into your online account and click Return it should generate a return label. Or else you can email or ring them and they will send you a link to print a returns label. Their customer service is 1st class.

    Yeap - If it's after 30 days the auto return label option will not be there. I had to email them and then they emailed a link with the returns label to print out. This was for an item supplied and sold by Amazon themselves (not a 3rd party seller).


Advertisement