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Ryanair, why do so many people hate them?

  • 22-08-2013 01:17PM
    #1
    Registered Users, Registered Users 2 Posts: 7,062 ✭✭✭Fighting Irish


    It's one of Ireland's best companies and is successful, so why so much hate?


«134567

Comments

  • Administrators, Entertainment Moderators, Social & Fun Moderators, Society & Culture Moderators, Paid Member Posts: 18,807 Admin ✭✭✭✭✭hullaballoo


    Careful now.


  • Registered Users, Registered Users 2 Posts: 499 ✭✭greenflash


    I don't hate Ryanair. I hate the sheep-brained mongs who fly with them and think they'll miss out on something if they don't stampede the gate an hour before the flight is due to leave.


  • Registered Users, Registered Users 2 Posts: 21,359 ✭✭✭✭kneemos


    It's one of Irelands best companies and is successfull.


  • Registered Users, Registered Users 2 Posts: 9,217 ✭✭✭maximoose


    I like them. The people who don't like them are the idiots who get caught by their well publicized and well documented fees.


  • Registered Users, Registered Users 2 Posts: 29,293 ✭✭✭✭Mint Sauce


    Where would you like me to start OP?


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  • Registered Users, Registered Users 2 Posts: 5,780 ✭✭✭jamo2oo9


    Their customer service is bollocks according to everyone really. If you meet the baggage restrictions, passport requirements then you will NOT be heckled by Ryanair. If you want luggage in the hold, go with someone else dearer like Aer Lingus. Not that difficult!


  • Closed Accounts Posts: 130 ✭✭justanotherone


    People who can't, or won't, read.


  • Registered Users, Registered Users 2 Posts: 6,566 ✭✭✭GrumPy


    Big fan, can't understand the hate either - although last two flights I got were Aer Lingus, and because of their policy of assigned seats, the wait for boarding was far more relaxed.

    On a typical Ryanair flight, everyone is panicked there won't be a seat left for them/ they won't get to sit beside a friend etc... :rolleyes:


  • Registered Users, Registered Users 2 Posts: 29,293 ✭✭✭✭Mint Sauce


    maximoose wrote: »
    I like them. The people who don't like them are the idiots who get caught by their well publicized and well documented fees.

    I have never been caught out by their fees. I just dont pay them by deciding to fly with another airline, where I am not crammed on to a plane, and treated like I am travelling in a cattle trailer.


  • Registered Users, Registered Users 2 Posts: 7,590 ✭✭✭theteal


    Define "best", OP.

    They're hated because a significant proportion of people can't follow simple instructions.


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  • Closed Accounts Posts: 10,250 ✭✭✭✭bumper234


    Pure and simple Irish begrudgery nothing more nothing less.


  • Registered Users, Registered Users 2 Posts: 4,733 ✭✭✭jam_mac_jam


    I Don't like their constant trying to sell you things and the ****e music you have to listen to at the start of flights. I like the way they are strict on the hand luggage though and the fact you can't put the seat back. If I have a choice I will generally fly Aerlingus but they don't fly as many places so I will fly Ryanair too. Don't hate them as find them a bit annoying.


  • Closed Accounts Posts: 217 ✭✭Systemic Risk


    I fly with them most times i go abroad as they are cheapest. Not most comfortable for someone 6'3" but does the job. Ive a four hour flight with them to canaries later today and have bags weighted and one piece of carry on each which are of correct size, boarding passes printed and therefore hope to only have pleasant interactions with the companies representatives as usual.

    I think staff are the only ones with legitimate grievances due to ****ty contracts but i suppose no one is forcing them to sign the contracts.....unless they really have no choice due to economic circumstances.


  • Registered Users, Registered Users 2 Posts: 290 ✭✭Problem123456


    It's jealousy really, they are the 2nd biggest airline in Europe.


  • Registered Users, Registered Users 2 Posts: 21,886 ✭✭✭✭Roger_007


    I neither like or dislike Ryanair. You get what you pay for. If you want top-of-the-range service, don't fly Ryanair. Everyone knows, or should know, what they are getting, or not getting, with Ryanair. If that's not good enough for you, take your custom elsewhere. Simple.


  • Registered Users, Registered Users 2 Posts: 14,150 ✭✭✭✭Cienciano


    Only thing I don't like is on a 40 minute flight, they make an announcement trying to sell you crap every 5 minutes. Hot drinks, hot food, e-cigarettes, lottery tickets, hertz rental etc etc.
    Everything else about them is ok.
    I don't understand the love for aer lingus in these threads. They're pretty much the same as ryanair, but you'd swear all their seats were like first class booth in Emitates they way people talk about them.


  • Closed Accounts Posts: 35,514 ✭✭✭✭efb


    I like the way they are strict on hand luggage- some people board the plane with the contents or their wardrobe!


  • Closed Accounts Posts: 18,966 ✭✭✭✭syklops


    It's one of Ireland's best companies and is successful, so why so much hate?

    People, particularly Irish people love to hate things. Im outraged Joe! They don't like to see others doing well for themselves. Add in a little bit of faux national pride and you have a winning solution for some people.


  • Closed Accounts Posts: 1,959 ✭✭✭gugleguy


    I wonder what how the students in the Coke ads on billboards like or dislike Ryanair. They could put in their spake here!


  • Registered Users, Registered Users 2 Posts: 269 ✭✭bellinter


    Anyone giving out about the so-called 'hidden' costs seriously needs to have a look at themselves and wonder if maybe being in a mental hospital might be more beneficial to them than being on a plane.

    Every time I'm on a Ryanair flight there is some f*cker giving out that he doesnt have enough leg room, or another bitching because he had to pay for a boarding pass as he 'didnt know' he had to print it himself. You were only reminded about it at least 6 times, pal.

    As has been said, these are the clowns that hate Ryanair.


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  • Registered Users, Registered Users 2 Posts: 6,029 ✭✭✭salacious crumb


    I travel with them quite a lot, never pay fees, never queue to get on the plane etc., etc., picked up a copy of Paul Kilduff's Ruinair recently expecting it to rip the company and Michael O'Leary to pieces and after reading it, I actually think O'Leary should be in charge of the EU, or at least this country :pac:


  • Banned (with Prison Access) Posts: 18,184 ✭✭✭✭Lapin


    I've flown with Ryanair well over 100 times and never once had a problem.

    Great company and they do exactly what they claim to do - Nothing more, nothing less.


  • Registered Users, Registered Users 2 Posts: 637 ✭✭✭Podge83


    As stated above, Ryanair's rules are there in black and white. Read them, obey them and no trouble.

    However, sometimes when it suits them to get a flight off quickly they may not enforce the rules - that can be annoying. What I miss is the pocket on the back of the seat in front of you which was removed (I guess) to speed up cleaning.

    My elderly mother (80 odd) had a bad experience when she was picked on at the gate as her bag was slightly "too wide". Annoying as often "wider" bags get through. It must be said though - the "max" width of 200mm (I think) is there for all to read.

    You don't fly on Ryanair for the experience of a lovely flight in the romantic ideals of airflight decades ago, You fly with them to get to your destination at a reasonable cost.

    People should remember that in day's gone by before Ryanair and some like other carriers that flights were less frequent, to less destinations and much more expensive.

    Overall, Ryanair should be congratulated for their success!!.


  • Registered Users, Registered Users 2 Posts: 36,684 ✭✭✭✭LuckyLloyd


    Flying with them feels adverserial. You need to be on high alert before leaving for the airport to avoid being hit with a charge of some description or another. If you do have difficulty or get the size of a bag wrong, etc then they are not pleasant and take a no prisoners attitude. Now - that is their model and it is what keeps prices down and profits up, but it is a perfectly valid reason to dislike the level of service.

    Their general marketing and branding tactics (as practised all the way through to the 'on time' siren upon landing) is very cheap, tacky and in your face. This will be seen as amusing and cute by some, but is annoying to others.

    They treat staff very poorly and this is something that many will find appaling and dislikeable from any business - indeed it is always a reasonable reason to take your custom elsewhere.

    For every person who dislikes the company, you'll find one who doesn't mind it and one who would happily get a little Ryanair foam finger out and parade around Dublin Airport with it. But that's the nature of the service being offered, it shouldn't be surprising.


  • Registered Users, Registered Users 2 Posts: 36,684 ✭✭✭✭LuckyLloyd


    I travel with them quite a lot, never pay fees, never queue to get on the plane etc., etc., picked up a copy of Paul Kilduff's Ruinair recently expecting it to rip the company and Michael O'Leary to pieces and after reading it, I actually think O'Leary should be in charge of the EU, or at least this country :pac:

    The 'Michael O' Leary for High King of Ireland' stuff is also annoying. He's a businessman (an extraordinarily successful one). He provides cheap flights because he makes a packet from it. If he was able to make more money running a premium cost / service airline he would.


  • Registered Users, Registered Users 2 Posts: 11,264 ✭✭✭✭jester77


    I don't get all the hate. People forget too easily and don't remember what the cost of flights were like 20 years ago. It often costs more to get to the airport now than the flight to your destination.

    So what if they don't land direct in the city of your destination, Ryanair stick to cheaper airports so you can have a cheaper flight. And if Ryanair were to call the airport by its real name, then the majority of people wouldn't even know where that is.

    And yes some of their rules are ridiculous, but they are very clearly stated. Follow them and you will never have a problem.


  • Registered Users, Registered Users 2 Posts: 6,029 ✭✭✭salacious crumb


    LuckyLloyd wrote: »
    The 'Michael O' Leary for High King of Ireland' stuff is also annoying. He's a businessman (an extraordinarily successful one). He provides cheap flights because he makes a packet from it. If he was able to make more money running a premium cost / service airline he would.

    You did notice the ":pac:" at the end there, yes?


  • Registered Users, Registered Users 2 Posts: 36,684 ✭✭✭✭LuckyLloyd


    Cienciano wrote: »
    Only thing I don't like is on a 40 minute flight, they make an announcement trying to sell you crap every 5 minutes. Hot drinks, hot food, e-cigarettes, lottery tickets, hertz rental etc etc.
    Everything else about them is ok.
    I don't understand the love for aer lingus in these threads. They're pretty much the same as ryanair, but you'd swear all their seats were like first class booth in Emitates they way people talk about them.

    - expect check in is easier;
    - except there is assigned seating;
    - except they are less strict about baggage sizes;
    - except it is much cheaper and hassle free to get sorted if you miss your flight for whatever reason;
    - except they are less obnoxious and in your face during a flight;

    Little differences maybe, but the price of the flight isn't all that different either.


  • Registered Users, Registered Users 2 Posts: 36,684 ✭✭✭✭LuckyLloyd


    You did notice the ":pac:" at the end there, yes?

    :)

    I'm going to say I did, and still felt the point was worth making because some wouldn't have it there after the same sentence. ;)


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  • Registered Users, Registered Users 2 Posts: 2,368 ✭✭✭micosoft


    I'm of the opinion that in this life there is a stupid tax. It's the tax we all pay on every service to deal with the costs/staffing/litigation that a given business has to suffer through the gross acts of stupidity/negligence etc of customers.

    Michael O'Leary has simply ended the Stupid tax on his tickets. Forget to print out tickets? Forget correct ID? Want an assigned seat? Think you are important and should get on/off first?

    You pay the stupid tax.

    As a wise business aquaintence once said "The customer is always right. Just right for a different business, not mine"

    If those that complain about Ryanair would only do that. But they don't because Ryanair are cheaper. So they continue to fly Ryanair and complain about their own stupidity.


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