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Dry cleaning problem

  • 12-08-2013 3:41pm
    #1
    cottager83
    Registered Users, Registered Users 2 Posts: 274 ✭✭


    Folks, I had a ted baker dress dry cleaned but when I got it back the ted baker label on the zip was missing. They said that they can't find it and accept no responsibility for buttons. But this is not a button it's a ted baker label on a dress that cost me 200e! Any help appreciated? Cheers!


Comments

  • #2
    MagicMarker
    Banned (with Prison Access) Posts: 32,865 ✭✭✭✭MagicMarker


    Are you concerned that they switched the dress?


  • #3
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Was it a loose hanging label attached to the zip (as opposed to the standard sewn-in label)?


  • #4
    [Deleted User]
    Posts: 50,630 ✭✭✭✭ [Deleted User]


    Is it a visible zip with the label as part of it?


  • #5
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    It's probably easiest to buy a new label on ebay or similar and replace it with?
    Since the dress isn't torn or so I'd guess it's very hard to get the cleaners to do anything.


  • #6
    cottager83
    Registered Users, Registered Users 2 Posts: 274 ✭✭cottager83


    Ya it's hanging label but u need it to help u zip dress otherwise awkward


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  • #7
    [Deleted User]
    Posts: 50,630 ✭✭✭✭ [Deleted User]


    I guess you would need to prove it was on the dress to begin with :/

    Was it a silk tag or a metal one?


  • #8
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Generally, dry-cleaners don't take responsibility for items that are "loose" i.e. buckles, buttons. This label does sound like it falls into that category. In fairness, something like that would be more prone to breaking off, even without a trip to the drycleaners.

    How about calling into Hickey's and seeing if you can buy a short length of ribbon (that matches the dress) which you can put through the zip?


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