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Data Protection

  • 11-08-2013 10:44pm
    #1
    chrislad
    Registered Users, Registered Users 2 Posts: 8,324 ✭✭✭


    A few months ago, I bought a phone from a well known online retailer. It developed a fault within a week and I applied to return it and posted it back. Had to go to a PayPal claim to get my money back but that's not the point.

    Today I got an email saying that someone had bought the same phone from that company and my details were in the phone. I was unable to remove them as the phone wouldn't power on. I did change my password at the time so the phone would have looked for a new password on an attempt to access private data anyway but this company were not to know that.

    I am very tempted to ring tomorrow, as ignoring the total breach of data protection, it's obviously selling faulty and refurbished phones again as new. Any advice?


Comments

  • #2
    Mountjoy Mugger
    Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    Contact the Data Protection Commissioner:

    E-Mail - info@dataprotection.ie
    Phone - 1890 252231(lo-call); 00 353 (0) 57 8684800
    Fax - 00 353 (0) 57 8684757


  • #3
    MadsL
    Registered Users, Registered Users 2 Posts: 20,299 ✭✭✭✭MadsL


    Absolutely make a complaint to the DPC...this should NEVER happen.


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