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Nexus 7 3G can't get mobile data working

  • 05-08-2013 8:33pm
    #1
    nazoil
    Registered Users, Registered Users 2 Posts: 330 ✭✭


    I inserted the SIM card. I have tried factory resetting, powering off and on, switching airplane mode on / off, switching off Wi-Fi and cannot get mobile data to work. I've tried two active SIM cards. All to no avail. Am I missing something?

    Is there anywhere in Ireland that carry out warranty repairs?


Comments

  • #2
    Ponster
    Moderators, Recreation & Hobbies Moderators Posts: 10,912 Mod ✭✭✭✭Ponster


    In the Settings if you go to 'about device' and then status what info do you see regarding 'mobile network type' and Roaming ?


  • #3
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Have you added the APNs?


  • #4
    nazoil
    Registered Users, Registered Users 2 Posts: 330 ✭✭nazoil


    No info whatsoever regarding mobile network type

    In Settings>wireless & networks> more> there's nothing about mobile networks or APN, (just aeroplane mode, VPN, NFC, or Android Beam


  • #5
    nazoil
    Registered Users, Registered Users 2 Posts: 330 ✭✭nazoil


    In my OP, I enquirer about warranty service.

    This information might be useful.

    Call 1890 719918 and select the EE family.You will receive a case ID. You will be directed to uk.asus.com/rma where you can book a service.

    Now


  • #6
    neacy69
    Registered Users, Registered Users 2 Posts: 2,823 ✭✭✭neacy69


    nazoil wrote: »
    In my OP, I enquirer about warranty service.

    This information might be useful.

    Call 1890 719918 and select the EE family.You will receive a case ID. You will be directed to uk.asus.com/rma where you can book a service.

    Now

    Did you add the APN's?



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  • #7
    nazoil
    Registered Users, Registered Users 2 Posts: 330 ✭✭nazoil


    ED E wrote: »
    Have you added the APNs?

    neacy69 wrote: »
    Did you add the APN's?



    Nothing coming up about mobile networks or APNs in Settings.

    The device is being collected by UPS tomorrow to go for repair in England.


  • #8
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    nazoil wrote: »
    Nothing coming up about mobile networks or APNs in Settings.

    The device is being collected by UPS tomorrow to go for repair in England.

    Sounds like you got the wifi version.


  • #9
    nazoil
    Registered Users, Registered Users 2 Posts: 330 ✭✭nazoil


    ED E wrote: »
    Sounds like you got the wifi version.

    Serial number on screen matches box label. There is also an IMEI number on the same box (but cannot access the IMEI on screen). There is also the sim tray.


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