Suddenly no water pressure

kristian12

Normally when we run the taps in the house the pump on the boiler kicks in and the pressure is really strong. Today we noticed a big drop in pressure and then realised the pump wasn't kicking in. The pump and whole plumbing system is only 12 mnths old. Any suggestions please as i'm entirey clueless... Before you suggest contacting the original plumber its a bit difficult as he's now in the UK.

K.Flyer

Need make and model of the pump and a pic if possible.
Start by turning off the electric supply to the pump, leave it off for minute, then switch it back on. Might be all it needs to reset it.

kristian12

Sorry i douldn't know the make or model but here are a couple of pictures. I unplugged it as you said but now joy. I'm assuming the red one is the pump? As i said i'm clueless

K.Flyer

kristian12 wrote: »

Sorry i douldn't know the make or model but here are a couple of pictures. I unplugged it as you said but now joy. I'm assuming the red one is the pump? As i said i'm clueless

Red one is your expansion vessel for central heating,
Green tank is your hot water cylinder,
Image no 3 is your pump.

One or two things have gone wrong,
check your main fuse board or the fuse in the plug first. If they are ok then most likely either the printed circuit board or the capacitor on the pump have failed.
Check the fuses and let me know.

K.F.

KK4SAM

It looks like that 13A Plug is belong to that pump.
Can you check that ?

KK4SAM

Sorry I Should have read the previous post properly.
There is normally a black reset button on the Top Terminal box.

kristian12

Thanks i've done that and the fuses are ok. When i plugged it back in it made a humming noise but still not kicking in so still no pressure.

kristian12

KK4SAM wrote: »

Sorry I Should have read the previous post properly.
There is normally a black reset button on the Top Terminal box.

Sorry to be a pain but where is the terminal box, i can't see any button i need to press?

K.Flyer

kristian12 wrote: »

Thanks i've done that and the fuses are ok. When i plugged it back in it made a humming noise but still not kicking in so still no pressure.

A humming noise usually indicates that either,
1. The capacitor is shot and needs changing.
Or,
2. The motor has seized and entire pump needs changing.

More than likely, 95 times / 100, its only the capacitor that needs changing.

K.Flyer

kristian12 wrote: »

Sorry to be a pain but where is the terminal box, i can't see any button i need to press?

The pump you have is a Stuart Turner 330N model, there is no re-set button fitted to them.

kristian12

Ah hell not good. Suppose i'm looking at quite a few quid to get it sorted?

Thanks for trying to help really appreciate it.

KK4SAM

At least you have established that there is power going to it.
It is either a mechanical impediment of a capacitor failure.
Time to call good electrician.

kristian12

KK4SAM wrote: »

At least you have established that there is power going to it.
It is either a mechanical impediment of a capacitor failure.
Time to call good electrician.

I'd have called a plumber Told you utterly useless.

LIFFY FISHING

Call the Shower Doctor in Parkwest Dublin, they are the official repair agents for Stuart Turner Pumps, they will repair it for you in your home.