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Credit Card Payment from Abroad.

  • 04-07-2013 10:00pm
    #1
    Registered Users, Registered Users 2 Posts: 11


    Hi,

    As BoI has made it even harder for customers living abroad to pay off their credit card.  I sent a cheque made of £80 to pay off some of my balance on my Irish Credit Card.
    However this cheque has still not been processed, obviosouly i have been charged a late fee due to this. I put all the particulars on the back of the cheque including a written letter.  Is it possible I could receive a call back from the credit card team to see what is happening with this payment, as I do want to call an international number for a call that costs over £10 which I have been doing for over 20 months now.

    Many Thanks


Comments

  • Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    Can you not just use online banking? Much easier...


  • Registered Users, Registered Users 2 Posts: 11 sparkie_e


    It costs £15 each time to do it


  • Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi sparkie_ie, 

    Thanks for your post. 

    An international cheque would take some time to clear. 

    If you use Banking 365 Online, there is no additional charge to transfer to your credit card for a domestic or international transfer within the EU. The only charge would be the transaction charge which is 28c for personal current account holders and will be 20c from Aug 19th. 

    The best way to get in touch with Credit Card Services is to send a Secure Message from your 365 Online Inbox.

    Thanks

    Billy


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