eFibre Installation - What does the tech do?

Stainless_Steel

Hi guys,

We have the Eircom tech coming next week to "install" our eFibre.

What exactly will he be doing? Is it just a case of changing the first faceplate within the house?

We have quite an old house (60+ years) so I think he may be in for a shock - we have 2 strands of cable coming in through the brick work and then terminated in a cheapo B&Q splitter. No master socket

Thanks!
SS

phog

He captures the external cable close to point of entry to the house and fits the NTU, if you're happy to have the modem at that point, the tech is finished the installation, if you need the modem elsewhere, the technician can run an extension cable for the VDSL to the point where you need the modem. Possible extra charge for this.

testicle

Sorry to interrupt, but how does it work for apartments, where the "master socket" equivalent could be in the basement?

SolvableKnave

phog wrote: »

He captures the external cable close to point of entry to the house and fits the NTU, if you're happy to have the modem at that point, the tech is finished the installation, if you need the modem elsewhere, the technician can run an extension cable for the VDSL to the point where you need the modem. Possible extra charge for this.

There should be no extra charge if you want the modem in a specific location. So long as that is within a certain distance from the main point, I think, they have been told to install where the end user wants.

SolvableKnave

testicle wrote: »

Sorry to interrupt, but how does it work for apartments, where the "master socket" equivalent could be in the basement?

The "Master socket" for each apartment is most probably in the utility room. (That's where it is in mine anyway). I assume you have a number of phone points throughout the apartment? If so, then more than likely the main point for you should be in the utility room.

testicle

SolvableKnave wrote: »

The "Master socket" for each apartment is most probably in the utility room. (That's where it is in mine anyway). I assume you have a number of phone points throughout the apartment? If so, then more than likely the main point for you should be in the utility room.

The phone line I have was terminated by Eircom in a comms cabinet in the underground car park, and from there was brought by our IT company via the in-situ Cat5 to a box in my utility room and patched to one of the wall sockets.

SolvableKnave

testicle wrote: »

The phone line I have was terminated by Eircom in a comms cabinet in the underground car park, and from there was brought by our IT company via the in-situ Cat5 to a box in my utility room and patched to one of the wall sockets.

Was that box there initially? If so, that would be the box to be replaced by the Fibre installation I'm guessing.

phog

testicle wrote: »

Sorry to interrupt, but how does it work for apartments, where the "master socket" equivalent could be in the basement?

I think eirocm are responsible for the cable to the distribution box in the block of appartments, they use the pre wired cables to the appartments but don't accept any speed issues due to using this cable.

SolvableKnave wrote: »

There should be no extra charge if you want the modem in a specific location. So long as that is within a certain distance from the main point, I think, they have been told to install where the end user wants.

The NTU is to fitted within a few meters (3 I think) of where the external cable enters the house. If that spot doesn't meet the needs of the customer then the technician will run the cat5 cable, eircim charges the operator for this but I'm not sure if the operator charges their customer.

animaal

phog wrote: »

The NTU is to fitted within a few meters (3 I think) of where the external cable enters the house. If that spot doesn't meet the needs of the customer then the technician will run the cat5 cable, eircim charges the operator for this but I'm not sure if the operator charges their customer.

In my house, the first sign of a telephone cable is under the stairs, where there's a phone connection and the link to the phonewatch control pad. But to get to there, I'm guessing the phone cable must come through/under the garage. The gas, electricity, tv (and presumably phone?) cables are all accessible behind those little white plastic doors on the outside wall of the garage.

If this is the case, do you think the NTU gets fitted under the stairs, or in the garage? It would be a bit of a nightmare trying to run cat5 from the garage...

phog

animaal wrote: »

In my house, the first sign of a telephone cable is under the stairs, where there's a phone connection and the link to the phonewatch control pad. But to get to there, I'm guessing the phone cable must come through/under the garage. The gas, electricity, tv (and presumably phone?) cables are all accessible behind those little white plastic doors on the outside wall of the garage.

If this is the case, do you think the NTU gets fitted under the stairs, or in the garage? It would be a bit of a nightmare trying to run cat5 from the garage...

That External box is known as External Termination Unit (ETU) and the tricky bit is who ran the cable from there to under the stairs and what type of cable was used. Some building contractors used the electrician and bell wire was used, nightmare for ADSL but worse again for VDSL. Sometimes, the electrician ran all the extension cable back to the etu and bunched them there.

SpaceTime

I don't think they'll have to do anything in our case:

Line comes into the attic -- CAT 5 to the NTU splitter socket and feeds back up into the attic again (2nd pair in the CAT 5) and from there out to the couple of extensions.

ED E

SolvableKnave wrote: »

There should be no extra charge if you want the modem in a specific location. So long as that is within a certain distance from the main point, I think, they have been told to install where the end user wants.

Yep, 30ft AFAIK, but if you got a sound tech you might get further.

testicle wrote: »

The phone line I have was terminated by Eircom in a comms cabinet in the underground car park, and from there was brought by our IT company via the in-situ Cat5 to a box in my utility room and patched to one of the wall sockets.

Apartment blocks are a mess if you have an uncooperative management company.

jd

ED E wrote: »

Yep, 30ft AFAIK, but if you got a sound tech you might get further.



Apartment blocks are a mess if you have an uncooperative management company.

I'd say all the tech will do is replace the "main" socket in the apartment itself.

dortie

I have just had e fibre fitted and none of my other devices will accept my broadband password. Do I have to change and if so how?

jd

You can change the ssid, Look at http://eircombusiness-wp.s3.amazonaws.com/media/modem_user_guide.pdf
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