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ethernet link down but modem shows connected??

  • 03-07-2013 4:44pm
    #1
    swoofer
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭


    with the new fibre it was great until today, although modem says connected, it also says not connected to broadband ethernet link down?? is this an exchange or cabinet fault and what causes it? i am on a dongle at the moment.

    gbc


Comments

  • #2
    mitosis
    Registered Users, Registered Users 2 Posts: 2,000 ✭✭✭mitosis


    Unplug modem, disconnect all cables. Reconnect all cables, plug in modem, restart PC. It could be one of many things, including a bad or loose cable.


  • #3
    swoofer
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭swoofer


    i did all as you suggested then rang support and apparently its either a cabinet or an exchnage fault ie eircom!!! will await developments.

    thanks for reply

    andy looking dodgy


  • #4
    roast
    Registered Users, Registered Users 2 Posts: 2,320 ✭✭✭roast


    What area are you in?


  • #5
    swoofer
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭swoofer


    ennis, its fixed now came back on last night/this morning at 1.36am. Any news you have would be useful.

    gbc


  • #6
    roast
    Registered Users, Registered Users 2 Posts: 2,320 ✭✭✭roast


    Various cabinet issues over the last few days in Ennis.


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  • #7
    swoofer
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭swoofer


    ah thats good to know, so lets hope they have them sorted now. as an aside how do you know about cabinet issues? is it posted anywhere? i spent a bit of time, rebooting etc


  • #8
    roast
    Registered Users, Registered Users 2 Posts: 2,320 ✭✭✭roast


    AFAIK there's other cabinets that are affected today.


  • #9
    swoofer
    Registered Users, Registered Users 2 Posts: 5,678 ✭✭✭swoofer


    link down again since 1.30 this morning, rang VF tech support to be told it may be fixed within 2 working days but no one works at weekend!!


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