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Tesco Clubcard Deals

  • 14-06-2013 5:58pm
    #1
    Iceladycometh
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi, has anyone had trouble with Tesco Deals. Going through all the motions on the website and at the end no reply from Tesco with voucher numbers for
    Bord Gais. They seem to be using some company called 'twelve horses' for this job. Has happened to me a couple of times:mad:


Comments

  • #2
    wmpdd3
    Registered Users, Registered Users 2 Posts: 9,625 ✭✭✭wmpdd3


    It must be the hardest voucher in the world to get, I spent weeks at it. Did you sign up to Bordgais rewards too?


  • #3
    holly8
    Registered Users, Registered Users 2 Posts: 737 ✭✭✭holly8


    Iceladycometh wrote: »
    Hi, has anyone had trouble with Tesco Deals. Going through all the motions on the website and at the end no reply from Tesco with voucher numbers for
    Bord Gais. They seem to be using some company called 'twelve horses' for this job. Has happened to me a couple of times:mad:

    just call clubcard customer service, number is on the website.
    I had the same problem last week, then I got an an automated email to call their customer service - there was a booking ref on the email which I quoted to service rep who said it was a problem on their end. I had an email with codes within 5 minutes. For Bord gais too. Oh and your account cannot be more than 30 days in arrears is in the small print for T&C


  • #4
    Phoebas
    Registered Users, Registered Users 2 Posts: 9,371 ✭✭✭Phoebas


    Iceladycometh wrote: »
    Hi, has anyone had trouble with Tesco Deals. Going through all the motions on the website and at the end no reply from Tesco with voucher numbers for
    Bord Gais. They seem to be using some company called 'twelve horses' for this job. Has happened to me a couple of times:mad:
    Twelve horses seem to be some marketing company Tesco use.
    The Clubcard customer support desk are very helpful in my experience.


  • #5
    Iceladycometh
    Registered Users, Registered Users 2 Posts: 2 ✭Iceladycometh


    wmpdd3 wrote: »
    It must be the hardest voucher in the world to get, I spent weeks at it. Did you sign up to Bordgais rewards too?
    Yes it was for Bord Gais too. Think I'll try giving the helpline a ring then.


  • #6
    quaalude
    Registered Users, Registered Users 2 Posts: 1,196 ✭✭✭quaalude


    Iceladycometh wrote: »
    Hi, has anyone had trouble with Tesco Deals. Going through all the motions on the website and at the end no reply from Tesco with voucher numbers for
    Bord Gais. They seem to be using some company called 'twelve horses' for this job. Has happened to me a couple of times:mad:

    Check your spam folder for the email? My Bord Gais voucher numbers ended up there once.


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  • #7
    PhilMcGee
    Registered Users, Registered Users 2 Posts: 191 ✭✭PhilMcGee


    Wait till you try reading your bill after using those vouchers :), especially if you are on that level pay thingimy


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