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Credit union took direct debit when i had it cancelled mnoths ago

  • 30-05-2013 10:39am
    #1
    lifeandtimes
    Closed Accounts Posts: 2,021 ✭✭✭


    Hi Guys,

    Maybe you can help me with this.

    I had a direct debit set up from my bank account to my credit union for good part of ayear, i eventually cancelled it around 6 months ago and no further direct debit came out.

    I switched banks this month and was called to confirm the direct debits i had taken over and to my shock i was told a direct debit came out today for the credit union :eek:

    Brand new account just opened and now overdrawm as my pay does not go in until tonight.

    The guy with the switch over team confirmed that there were other direct debits that were on the account that i had cancelled also that they were looking to bring over but to his credit he is ceasing them and looking into the credit union issue for me with his manager

    My questions are this though

    How can a driect debit that was cancelled be reapplied with out my autherisation.

    Why have direct debits that i have cancelled been brough over(thanksfully being ceased) but still curious

    And is there anyone i can report this issue too?

    Any advice of info would be greatly appreciated

    Thanks


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