Xperia Warrenty Repair, Which Centre - Fónefix or SBE

djmarkus

Hi All.

I need to get a hardware fault fixed with my Xperia T.

I have been given a choice of 2 Centres to send it to:

FóneFix or SBE Ireland.

What are peoples feedback of them? Which are more reliable?

Thanks!

David

ED E

Used fonefix, dont like the fee for hand delivering a phone but other than that very good service.

djmarkus

ED E wrote: »

Used fonefix, dont like the fee for hand delivering a phone but other than that very good service.

I'm assuming because it's under warranty it will be free of fees

ED E

djmarkus wrote: »

I'm assuming because it's under warranty it will be free of fees

Only if you post it to them. You pay the walk in fee even in warranty.

djmarkus

Just to offer some feedback.

Received my phone back from foxfix, and the issue is there. All they did was updated the software, which I stated I did before I sent it in.

They put no effort into fixing the phone.

Absolutely appalling.

ED E

Is it the tint?

djmarkus

No, Bluetooth and Wifi bombing out.

Sony are arranging a "VIP" repair to SBE(They have a closer relationship seemingly)

I'm making a YT video of the issue, just for proof.

ED E

Hope you have a better experience with them.

djmarkus

Just received my replacement phone from SBE. Week and a half turnaround.

Would recommend them...

But one tip... always have a Youtube video of the phone exhibiting the problem.