If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Bill charges

Burlap_Sack · 2013-05-27 15:05:06

New customer to eircom. Was told by the service rep that my bill would be 45 for the first six months, However having had my line in one week before receiving the modem I get stuck with a charge of 30 euro line rental followed by 45 euro for the broadband package for what is in effect the first 5 weeks of service. Is this…

27-05-2013 3:05pm

#1

Burlap_Sack

Registered Users, Registered Users 2 Posts: 647 ✭✭✭

Join Date: May 2013

Posts: 644

New customer to eircom.

Was told by the service rep that my bill would be 45 for the first six months, However having had my line in one week before receiving the modem I get stuck with a charge of 30 euro line rental followed by 45 euro for the broadband package for what is in effect the first 5 weeks of service.

Is this common practice to get extra money out of consumers?

0

Comments

#2 27-05-2013 4:27pm

eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

Hi Burlap_Sack,

Can you please PM me your details and I will look into this for you?

Thanks

Tracey

0