AIB and PTSB, Visa Debits not working, ATMs down

rolexeagle1

Apparently there is a worldwide Visa issue.

Dundrum town centre is completely down. Queues outside PTSB banks in town for withdrawing cash?

Anyone having any issues?

squod

srumball wrote: »

Anyone having any issues?

I can't stand rabbits.

o1s1n

Literally only started using my new visa debit card yesterday. Bah!!

donvito99

Didn't you hear

We ran out of money today. nothing left. Kaput, flat broke.

Deal with it.

Duggy747

Yup, definitely something up. My card just hopped out of my wallet, told me to go fùck myself and then legged it out the door.

smash

https://www.youtube.com/watch?v=_nVk25ZvTkU

yermandan

PLEASE NO

SB2013

Used mine fifteen minutes ago. No issue.

Chucken

srumball wrote: »

Apparently there is a worldwide Visa issue.

Dundrum town centre is completely down. Queues outside PTSB banks in town for withdrawing cash?

Anyone having any issues?

OMG. A worldwide Visa issue.....in Dundrum :rolleyes:

ColeTrain

I got cash out this morning without a problem.

Early bird catches the worm yo

SeaFields

Oh great....just about to start work for the night and no doubt it'll be my fault that some cnuts cards aint working.

hairyprincess

Yep, tried to use my PTSB Visa Debit in a shop and it wouldn't go through :mad:

Cody Pomeray

Don't carry cash, they said.

It'll be grand, they said.

yermandan

RTÉ News ‏@rtenews 24m
A spokesman for Permanent TSB said that ATMs were functioning normally and customers were able to get cash.

MrVestek

hairyprincess wrote: »

Yep, tried to use my PTSB Visa Debit in a shop and it wouldn't go through :mad:

I'm with Ulster Bank and my card got declined randomly earlier although it went through a second time.

I wonder if it's related?

Boom_Bap

Visa is just a brand, if you perform a transaction with a Visa Debit card, the transaction does not go to visa. It just goes to the institution that issued your card.

missingtime

I had issues in Mahon, Cork. Wasn't able to use my PTSB debit card in Golden Disks. The guy behind the counter said there was some issue in a number of stores.

granturismo

First world problem.

iDave

Tried to use my PTSB Visa Debit earlier on the Cineworld website. Didnt work initially then on the 4th attempt it went through.

ColeTrain

granturismo wrote: »

First world problem.

Yeh then it is our problem then.

smash

granturismo wrote: »

First world problem.

So what? I live in the first world... where's my money bitch!?!?!?

hairyprincess

Achilles wrote: »

I'm with Ulster Bank and my card got declined randomly earlier although it went through a second time.

I wonder if it's related?

I was able to use my Ulster Bank card no problem, thankfully as there was a cue forming behind me! Pension day; there would have been a massacre :eek:

CiaranMcDCFC

Boom_Bap wrote: »

Visa is just a brand, if you perform a transaction with a Visa Debit card, the transaction does not go to visa. It just goes to the institution that issued your card.

True, it ultimately will go to your own bank, however it will go through the schemes first. You use the card, acquirer will process it, send it to scheme who sends it to issuer. Schemes being Visa MC etc,

Pushtrak

granturismo wrote: »

First world problem.

... Because, obviously, normally the problems we'd be expecting in this country would be of the third world variety.

Yamanoto

Ooh get me, I've gone all continental.

Got a free €30 from Rabo just for opening a Savings account and am in the process of shifting the current account to Danske.

rolexeagle1

lads there are issues with it, 2 of the guys in work got done at lunch time, ATM said no for one of them point of sale said no for another.... MONEY STILL CAME OUT OF THEIR ACCOUNTS.

Check all your recent transactions if they were declined and check your account. take note of transaction time, amount, reference number, and address.

smash

Pushtrak wrote: »

... Because, obviously, normally the problems we'd be expecting in this country would be of the third world variety.

Every time I walk through the park and hit a swarm of midges I feel like an African!

Locust Reign

Contacted AIB, they said there was some issue with visa debit cards working in machines.
Advised me best to get money from the branch. Couldnt give a time frame on when they would resolve but said best to not use it for 2-3 hours.

MagicMarker

Definitely something up, the ATM asked me to feed it a cat. Weird.

Anyway, if you'll excuse me, I have to return some video tapes.

The Backwards Man

There's something up with mine, tried to pay my house insurance with AIB visa debit card, insurance company says it hasn't gone through, bank says it has gone through. . . twice:mad:

Freddy Smelly

srumball wrote: »

Apparently there is a worldwide Visa issue.

Dundrum town centre is completely down. Queues outside PTSB banks in town for withdrawing cash?

Anyone having any issues?

dundrum's eircom exchange is on fire.... all phones / bband / atm machines attached to that exchange are down. fire services are on the scene. maybe be down for a while yet while they assess that cause of the fire... then conduct repairs.

i work for eircom

Solair

Our banks really are walking disasters they only have to do two things.

1) Assess risk, lend prudently and make a comfortable profit.
2) Have rock-solid, reliable IT systems that never go down.

Obviously they'll pay everyone a huge bonus for running the business so well.

It would be like running a supermarket where occasionally you forgot to stock the shelves with food and every now and then you'd just fill one store entirely with fabergé eggs and then wonder why you'd cash flow problems. Then the odd time you'd just put all the money into shopping trollies and wheel it around the car park for a laugh.

Schnitzel Muncher

granturismo wrote: »

First world problem.

Coz they have no credit cards in the third world. Third world sucks.

Football Friend

Literally just used my PTSB visa debit in an ulster bank ATM and it went through grand so hopefully everything's ok with everyone else's.

December2012

squod wrote: »

I can't stand rabbits.

What about tennis?


Yknow.... rabbits and tennis.... that whole connection?

IM0

just got my new card in the post, so Ill start playing flicks with it then?

Dravokivich

From RTE 15 mins ago:

http://www.rte.ie/news/business/2013/0510/391548-permanent-tsb-debt-cards/

Permanent TSB has confirmed that earlier problems with the bank's debit cards have now been fixed.

Debit card customers of Permanent TSB had been temporarily unable to carry out transactions in shops due to a technical fault.

A spokesman for the lender said the difficulties arose due to a problem with a "third party service provider".

AIB also said it was investigating problems customers are having with its visa debit cards. It too said the issue is with a third party service provider.

The Backwards Man

Dravokivich wrote: »

From RTE 15 mins ago:

http://www.rte.ie/news/business/2013/0510/391548-permanent-tsb-debt-cards/

Well that's that sorted then.

What's the going compensation rate for seven minutes of moderate mental anguish, I wonder?

RossFixxxed

IT'S THE END OF THE WORLD...

... in Dundrum...


ALL VISA DEBIT CARDS ARE AFFECTED

... for PTSB for 7 minutes.


Are you CNN?

rolexeagle1

Dravokivich wrote: »

From RTE 15 mins ago:

http://www.rte.ie/news/business/2013/0510/391548-permanent-tsb-debt-cards/

Mentioned nothing about the money being take from peoples accounts even though the transactions were returned as failed. Would not fancy being a couple hundred down over the weekend with kids to feed, direct debits pending etc.

it's a mess, it shouldnt have happened

Anyone

srumball wrote: »

Mentioned nothing about the money being take from peoples accounts even though the transactions were returned as failed. Would not fancy being a couple hundred down over the weekend with kids to feed, direct debits pending etc.

it's a mess, it shouldnt have happened

Maybe it didnt?

Mrs Garth Brooks

No problem here. But then im collecting my free money from the post office. No bank to deal with.

Digs

Yep just tried to use my card in Starbucks and tesco declined both times but can see the money deducted on my online account. No getting through to the 1890 number! More fool me for using it the second time thought Starbucks was a fluke.

My dad said he had a problem withdrawing cash with his ptsb visa debit two days ago. It was refused the first time and then gave him cash when he tried again. Double the amount was deducted from his account. On speaking with PTSB they said it could take up to 5 weeks to refund the amount but if they couldn't find a problem he wouldn't get it back..... I don't think so PTSB!!!!

Wouldn't use the visa debit card today to be on the safe side....

Dravokivich

srumball wrote: »

Mentioned nothing about the money being take from peoples accounts even though the transactions were returned as failed. Would not fancy being a couple hundred down over the weekend with kids to feed, direct debits pending etc.

it's a mess, it shouldnt have happened

You're the scaremongerer, yelling all those things. Go ask'em yourself. By the looks of it, they really aren't as much an issue as you make out to be.

I know as a TSB customer, my debit transactions tend to be held "in pending/reserve" before they go through.

Ihatecuddles-old

In AIB dundrum, they are having problems. She said someone hit a cable...want to be a big cable if the whole world is having issues!

The Backwards Man

Dravokivich wrote: »

You're the scaremongerer, yelling all those things. Go ask'em yourself. By the looks of it, they really aren't as much an issue as you make out to be.

I know as a TSB customer, my debit transactions tend to be held "in pending/reserve" before they go through.

I wouldn't go so far as to say he's scaremongering, my account is still down 700 smackeroons and nobody knows where it is yet.

Atavan-Halen

srumball wrote: »

Mentioned nothing about the money being take from peoples accounts even though the transactions were returned as failed. Would not fancy being a couple hundred down over the weekend with kids to feed, direct debits pending etc.

it's a mess, it shouldnt have happened

What happens is that if a transaction is returned as failed on a credit or debit card and you do have the funds to pay, it's a pending transaction. The money is basically in limbo for a few days but it hasn't been taken and will be refunded. This can take up to 5 working days though.

rolexeagle1

Dravokivich wrote: »

From RTE 15 mins ago:

http://www.rte.ie/news/business/2013/0510/391548-permanent-tsb-debt-cards/

atavan-halen wrote: »

What happens is that if a transaction is returned as failed on a credit or debit card and you do have the funds to pay, it's a pending transaction. The money is basically in limbo for a few days but it hasn't been taken and will be refunded. This can take up to 5 working days though.

Not on ATM transactions when the ATM said no dice and the money still came straight out of the account.

Atavan-Halen

Oh, I'm not sure about ATM's now but I'd imagine its the same.

Dundrum is back to normal now anyway regarding ATMs and the credit card machines (well in the store I work anyway although our phones are still down.)

Esoteric_

Visa debit card is being accepted on my credit card machine in work all day since 10am.

I would laugh at everyone because I get paid in cash, but my boss never arrived with my bloody wages

Digs

Just checked my open24 again, The amounts that had been deducted from my account earlier incorrectly have been rectified so hopefully it's all sorted now!