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Installing Ram

  • 09-05-2013 9:39pm
    #1
    SamIsta
    Registered Users, Registered Users 2 Posts: 51 ✭✭


    Hey Folks

    Am looking for some help....


    I have a HP MT 3500, 4gb ram. I just bought a new 4gb ram stick, samsung ddr3. I installed it but it didnt work, basically my monitor was saying it couldnt detect a signal. I removed it, cleaned the dock with compressed air, and put it back in but the result was the same. Naturally I googled the problem and it seems many people have the same issue, they were talking about fried motherboards and all sorts of scary stuff. Anyway I removed the ram and now the pc is working fine, i am typing on it now.

    From what I have read in pc magazines installing ram is simple, just slot it in. Im guessing thats not the case, do I need to reset bios (whatever that means) or adjust screen resolution (i read these things on google of course) or do something else before i install it?

    Any tips greatly appreciated.

    Sam


Comments

  • #2
    Rackstar
    Registered Users, Registered Users 2 Posts: 1,347 ✭✭✭Rackstar


    Is the Ram the same as the Ram already installed?

    Take out the original Ram and put the new Ram into that slot and try boot with the new Ram only. Ram you bought could be faulty. Should be as simple as slotting it in and away you go!


  • #3
    SamIsta
    Registered Users, Registered Users 2 Posts: 51 ✭✭SamIsta


    No its not the same, new ram is samsung, old ram came with hp pc-no idea what make it is. I had no idea they had to be same make, oops....thats 40 quid wasted...


  • #4
    johndoe99
    Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭johndoe99


    you don't give the exact type of RAM you bought.

    You can download and run this RAM scanner:

    http://www.crucial.com/eu/systemscanner/

    it will tell you what RAM you have installed and what RAM your PC can use.


  • #5
    SamIsta
    Registered Users, Registered Users 2 Posts: 51 ✭✭SamIsta


    I bought 4gb ddr3 1333mhz samsung...


  • #6
    SamIsta
    Registered Users, Registered Users 2 Posts: 51 ✭✭SamIsta


    I did that crucial scan before, all it tells me is that i have 4gb installed....


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  • #7
    SamIsta
    Registered Users, Registered Users 2 Posts: 51 ✭✭SamIsta


    Oh sorry, it did tell me i need ddr3 1333mhz, thats why i felt safe ordering the samsung....


  • #8
    marco_polo
    Moderators, Science, Health & Environment Moderators Posts: 10,088 Mod ✭✭✭✭marco_polo


    To be honest the majority of the time mixing and matching different brands works alright, but there is an incresed chance of compatability problems.

    If the stick doesn't work in any slot after removing the old RAM first then it a good chance that it was just DOA.


  • #9
    dartup
    Banned (with Prison Access) Posts: 64 ✭✭dartup


    unless you have windows os system that's 64 bit it cant use ram bigger than 3.5mb


    as for your ram take it out and install again


  • #10
    Serephucus
    Registered Users, Registered Users 2 Posts: 7,181 ✭✭✭Serephucus


    As Monotype stated, you may well have just received a DOA (dead on arrival) stick. It's rare, but it does statistically have to happen to someone, just set up a replacement with whoever you bought it from.


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