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Charging an expired credit card

  • 27-04-2013 11:03am
    #1
    Toon--soldier
    Registered Users, Registered Users 2 Posts: 206 ✭✭


    I had McAfee anti-virus on my laptop on a yearly subscription. The credit card i bought the subscription with expired before the automatic renewal date so I assumed that the auto renewal wouldnt go through as the card had expired but the have still charged the card even though it has expired. I am just wondering are they allowed to do this even though the card has expired?


Comments

  • #2
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Chance are the payment will bounce back to them shortly


  • #3
    BuffyBot
    Registered Users, Registered Users 2 Posts: 24,924 ✭✭✭✭BuffyBot


    Yes they are. It's called "continuous authority to debit" or "continuous payment authority". The card issuer will accept the payment on the basis that you signed up to a recurring charge.

    Unfortunately, the assumuption you made on this one was wrong.


  • #4
    rosie 70
    Registered Users, Registered Users 2 Posts: 2 ✭rosie 70


    Hi. I am experiencing a similar problem with MacAfee anti-virus software , where I subscribed to a yearly , but upon receiving my credit card bill today they have charged me 66.19 I did not realise it was a annual subscription where it automatically takes the amount . The renewal date is the 5/5/13 yet they took thee payment on the 8/4/13. I am fuming to say the least . Can anyone give me a contact address for MacAfee so that I can resolve this issue or any suggestions would be welcome . Thanks in advance


  • #5
    Nervous Wreck
    Closed Accounts Posts: 16,115 ✭✭✭✭Nervous Wreck


    rosie 70 wrote: »
    Hi. I am experiencing a similar problem with MacAfee anti-virus software , where I subscribed to a yearly , but upon receiving my credit card bill today they have charged me 66.19 I did not realise it was a annual subscription where it automatically takes the amount . The renewal date is the 5/5/13 yet they took thee payment on the 8/4/13. I am fuming to say the least . Can anyone give me a contact address for MacAfee so that I can resolve this issue or any suggestions would be welcome . Thanks in advance

    Why don't you google them?


  • #6
    rosie 70
    Registered Users, Registered Users 2 Posts: 2 ✭rosie 70


    I have managed to email them , after a marathon search. loads of options available to email them in relation to the actual service but not actually to cancel it ! I am awaiting a reply . but I will not hold my breath....................!!


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