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S3 freezing/ powering off - can't clear Touchwiz cahse etc

  • 24-04-2013 10:49am
    #1
    Hmm_Messiah
    Registered Users, Registered Users 2 Posts: 1,964 ✭✭✭


    HI for the past two weeks my Samsung S3 is powering off I think - in as much as totally black and unresponsive until I force start.

    It also freezes multiple times - the screen being unresponsive - eg if i was typing a text the last letter I typed might be highlighted and the screen locked like a screenshot

    I trying googling it and people seem to suggest clearing touchwiz data and clearing touchwiz cache

    When I follow their directions it does not bring me to a clear data option : e.g
    Clear the data for TouchWiz Home: Menu>System Settings>Application Manager>TW>Clear data. - does not bring me there

    I am also told I should clear touchwiz caches - but when I find it in settings its greyed out - i.e. I cannot select

    I installed wechat a few weeks back and am guessing this is the problem - for example I had to restart the phone maybe 7 times in a five minute exchange of messages .

    I know the obvious thing is to un-install but I am trying to save the messages first (seems impossible) as I am traveling to China in the Summer and this is the only way they really communicate

    I was going to try backup the phone with Kies but I always get an error at some point - but would be willing to do anything to sort this problem - ideally a solution where 1. the phone functions without freezing 2. I can retain or re-install wechat until I get to China

    Sorry a long post - any ideas welcome , especially first off on how do I clear touchwiz cache - I can see it in settings but its not highlighted - i.e I cannot select it

    Thanks a million in advance


Comments

  • #2
    Hmm_Messiah
    Registered Users, Registered Users 2 Posts: 1,964 ✭✭✭Hmm_Messiah


    just bumping

    took off the app but the phone is still acting crzy
    freezing but not as much but it powers off and on again at oddest times - have woken at 5 am to the phone restarting


    also Avast is giving me a load of error messages - 150 problems - I don't know if its a related issue
    "invalid context during scan" - I googled solutions but they don't work

    cheers


  • #3
    Kev.
    Registered Users, Registered Users 2 Posts: 927 ✭✭✭Kev.


    http://www.boards.ie/vbulletin/showthread.php?p=84266852


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