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  • 23-04-2013 1:03pm
    #1
    Registered Users, Registered Users 2 Posts: 491 ✭✭


    I'm moving into a new house this week (well, old house, but new for me!). I spoke with Eircom a few days ago about setting up broadband, gave them the address and the landline number (previous tenants had broadband). They checked and said "yeah, the line can handle 20 Mb/s max, will take 24 hours to activate it). Rang them back to order it today, someone different there is now telling me the landline I gave them is registered to a different address (nextdoor as it happens) and that there is no line in the one I'm moving to so they'll have to send an engineer out.


Comments

  • Registered Users, Registered Users 2 Posts: 133 ✭✭PlanIT Computing


    Might be a bit of confusion in the tech support department - have you called them back since? 3rd time lucky and all that :)


  • Registered Users, Registered Users 2 Posts: 491 ✭✭robocode


    I just went ahead and ordered it, let the technician call out and confirm it first hand. I grew weary of getting contradicting information from everyone I spoke to!


  • Registered Users, Registered Users 2 Posts: 824 ✭✭✭pbarr


    It's possibly just a case of wrong records. The technician will be able to straighten things out and put the records straight.


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