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Changing bundles

Paddy001 · 2013-04-22 12:55:53

Hi My parents are currently on a bundle for broadband and phone. The contract has just expired and the broadband isn't getting much use, if they move to a lower plan will they have to start a new 12 month contract? Thanks

22-04-2013 12:55pm

#1

Paddy001

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Join Date: June 2008

Posts: 656

Hi

My parents are currently on a bundle for broadband and phone. The contract has just expired and the broadband isn't getting much use, if they move to a lower plan will they have to start a new 12 month contract?

Thanks

0

Comments

#2 22-04-2013 1:01pm

eircom: Alan

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Join Date: October 2012

Posts: 6748

Paddy001 wrote: »

Hi

My parents are currently on a bundle for broadband and phone. The contract has just expired and the broadband isn't getting much use, if they move to a lower plan will they have to start a new 12 month contract?

Thanks

Hi Paddy001

With all new packages and plans that eircom offer a 12 month contract applies however if you just wish to cancel the broadband without changing the call package I don't think a contract will apply, the best thing to do is to contact account cancellations on free phobe 1901 (option 4 and then 3) and discuss your options for a cheaper bill.

Regards

Al

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