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Switching Gas & Electricity

  • 15-04-2013 9:12pm
    #1
    Registered Users, Registered Users 2 Posts: 567 ✭✭✭


    Hi

    I am considering moving back to Electric Ireland for both Gas and Electricity but I have a question.
     I am absolutely fed up with playing the "How much is my bill lottery each month". 
    Can you advise if you provide payment equalisation over the 12 months? 
    Bord Gais offer this and it has made me very happy.


Comments

  • Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi bonnieprince,

    We do offer the equaliser payment system for electricity, whereby you pay a set amount every month (with this amount being revised quarterly based on usage). Unfotrtunately however we don't currently have this facility available for gas customers.

    The other way to avoid the uncertainty of fluctuating bills is to prepay set amounts (weekly, fortnightly, or whenever suits - you could even do this by laser/debit card online, or via a standing order), so that when bills do issue, they are either very low or already cleared in full.

    Our payment options are outlined here for electricity and here for gas. If you have any other questions we'll be happy to help.

    Regards,
    David


  • Registered Users, Registered Users 2 Posts: 567 ✭✭✭bonnieprince


    Hi bonnieprince,

    We do offer the equaliser payment system for electricity, whereby you pay a set amount every month (with this amount being revised quarterly based on usage). Unfotrtunately however we don't currently have this facility available for gas customers.

    The other way to avoid the uncertainty of fluctuating bills is to prepay set amounts (weekly, fortnightly, or whenever suits - you could even do this by laser/debit card online, or via a standing order), so that when bills do issue, they are either very low or already cleared in full.

    Our payment options are outlined here for electricity and here for gas. If you have any other questions we'll be happy to help.

    Regards,
    David
    Thank you.


  • Registered Users, Registered Users 2 Posts: 135 ✭✭bikini widow


    Hi Electric Ireland,
    Hope okay to ask question on same topic.

    Question : When do you hope to implement Equaliser Option for Gas?


    Thanks,
    BW


  • Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi bikini widow,

    The Equaliser is not available for Electric Ireland gas, and I cannot confirm when or if it will be an option.

    It is possible to put small payments on the account throughout the two months between bills, in order to significantly reduce the total balance due, by the time the bill is issued. Here is the list of payment means. Customers paying by direct debit just need to ensure they allow a week between their final payment into the Electric Ireland account and the direct debit due date (in order to prevent payment crossover).

    We also offer pay-as-you-go gas meters - further info here.

    Regards,
    Una


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