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Contact Number for Sports Direct UK?

  • 09-04-2013 12:37pm
    #1
    DonnaMarieAva
    Registered Users, Registered Users 2 Posts: 155 ✭✭


    Basically, I have complaints about their customer service. I sent them an email last Thursday and they still haven't replied three days later. Also, they don't even have a contact number on their website that those outside the UK can call if they have an issue. I tried calling the UK number but to no avail. So, as it seems, the only form of communication we can rely on is email. Which as you already know, hasn't worked. So I was just wondering if anyone has managed to pull a relevant number from somewhere? I am really fuming at their customer service :mad:


Comments

  • #2
    mtjm
    Registered Users, Registered Users 2 Posts: 461 ✭✭mtjm


    Do they have an address that you can write to them? I know it's bit old fashioned but what ya got to lose?


  • #3
    vicwatson
    Registered Users, Registered Users 2 Posts: 28,404 ✭✭✭✭vicwatson


    They are a disaster when it comes to CS, check the thread over in BA, a long thread there, some people have had to wait 3 weeks for reply to e-mail, me? just 2 weeks ! A disaster.


  • #4
    vicwatson
    Registered Users, Registered Users 2 Posts: 28,404 ✭✭✭✭vicwatson


    Try this number?

    Administrative contact:
    Admin, Domain (DA68281)
    Sportsdirect.Com Retail Limited
    Unit A, Brook Park East

    Shirebrook, N/A, NG20 8RY
    GB
    domains@ibml.co.uk
    +44.8703339400 Fax: +44.8703339401


  • #5
    DonnaMarieAva
    Registered Users, Registered Users 2 Posts: 155 ✭✭DonnaMarieAva


    Thanks for the replies! Turns out I have to send them an invoice. And I am responsible for posting the product back! To post it back to them would cost the same as what the product is worth! So I figured I'd leave it. Probably not a good idea. Right?!....


  • #6
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    DonnaMarieAva wrote: »
    Thanks for the replies! Turns out I have to send them an invoice. And I am responsible for posting the product back! To post it back to them would cost the same as what the product is worth! So I figured I'd leave it. Probably not a good idea. Right?!....

    Are you a consumer returning a defective product? Because, if so, then they are legally responsible for shipping costs. However if you're a consumer who is returning a good product (change of mind), or you're simply not a consumer then you may have to pay.


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