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No reply from customer service - help?

  • 19-03-2013 11:20am
    #1
    le_girl
    Registered Users, Registered Users 2 Posts: 319 ✭✭


    Hi there,

    I emailed customer service 6 days ago and still haven't received any reply. Would one of the EI representatives here be able to help me via PM please?


Comments

  • #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi le_girl,

    Our email team aim to respond to all queries within 2-3 working days; bearing in mind the long weekend, they may only be getting to your query now. Of course, you're more than welcome to send your account details to us via PM (it's best to use this link) if you would like us to look into it for you.

    Thanks,

    David


  • #3
    le_girl
    Registered Users, Registered Users 2 Posts: 319 ✭✭le_girl


    Thanks David, the link in your message is giving me a 404 error though?


  • #4
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Sorry about that le_girl, I've just amended the post.


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