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sky mislay moneybookers deposti

Guffy · 2013-03-08 21:58:53

So myself and a mate decided to throw a few bob together and do the prop bets over and unders across the bookies. We used his skrill account as he has accounts with most bookies but when one came up involving skybet I attempted to lodge it into my account. The money came out of our skrill account but never showed up in my…

08-03-2013 9:58pm

#1

Guffy

Registered Users, Registered Users 2 Posts: 8,240 ✭✭✭

Join Date: September 2010

Posts: 7849

So myself and a mate decided to throw a few bob together and do the prop bets over and unders across the bookies. We used his skrill account as he has accounts with most bookies but when one came up involving skybet I attempted to lodge it into my account.

The money came out of our skrill account but never showed up in my skybet account. To be honest I thought that this had just gotten lost as it had happened to me personally with William Hill before (same information on both accounts) and all i had to to was message skrill. I went into chat with sky and they took my info and went away and checked, they said that they could see that there was two attempts made but its not their fault, I have to go to skrill.

I went to skrill and they eventually got back to me saying that no, the deposit had gone through and sky have it... Back to skybet, they tell me they don't know what's going on and i am to send an email.

So i send an email to them and they ask me about the two different email addresses, re account and skrill. I said ya they are diff, they said can we get a prt screen of you logged into the account with the email. send it to them, completely forgetting to change from the home page and they query the difference in names. I explained the situation and they wanted id of my mate. I gave it to them (was on my comp) then they wanted a letter giving me permission with his signature but am still waiting on that.

Ok so I get that there is now a security issue with this and that is why they are now holding it but (bearing in mind this had started in January) and the security issue only arose on tuesday, do I have any recourse on this? I wouldn't be so p*ssed off if they hadn't told me skrill stopped it when they had it all the time.

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