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how to cancel broadband package?(have it over 3 years)

  • 26-02-2013 9:19am
    #1
    The Freeman
    Registered Users, Registered Users 2 Posts: 1,627 ✭✭✭


    hey there,

    we have the same package in 2 counties and want to cancel the old one in mayo, would you tell me what notice i need to give and in what form please?

    also when does it come in to effect from after the notice is given?


Comments

  • #2
    eircom: Linda
    Closed Accounts Posts: 171 ✭✭eircom: Linda


    The Freeman wrote: »
    hey there,

    we have the same package in 2 counties and want to cancel the old one in mayo, would you tell me what notice i need to give and in what form please?

    also when does it come in to effect from after the notice is given?
    Hi The Freeman

    Can you have a look through our cancellation process here as this gives a detailed explanation.


    Regards

    Linda


  • #3
    The Freeman
    Registered Users, Registered Users 2 Posts: 1,627 ✭✭✭The Freeman


    eircom: Linda wrote: »
    Hi The Freeman

    Can you have a look through our cancellation process here as this gives a detailed explanation.


    Regards

    Linda

    Cheers Linda.

    Looking through the posts on that link it seems alot of people are having hassle cancelling in full. Which is the best and least problematic method or number for cancelling?

    Cheers


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    The Freeman wrote: »
    Cheers Linda.

    Looking through the posts on that link it seems alot of people are having hassle cancelling in full. Which is the best and least problematic method or number for cancelling?

    Cheers
    Hi The Freeman

    I have sent you a Private message in relation to this.

    Regards

    Al


  • #5
    JAMES VTI S
    Registered Users, Registered Users 2 Posts: 2,089 ✭✭✭JAMES VTI S


    why do we need to write a letter to eircom to cancel .. is this to make it hard for us to move/cancel ?

    i dont get it


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