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Where to find UAN?

  • 20-02-2013 1:06pm
    #1
    Kash
    Registered Users, Registered Users 2 Posts: 1,065 ✭✭✭


    Hi Eircom,

    I recently had a line installed by one of your technicians on behalf of Vodafone, and he gave me the number of it. I now need the UAN number related to the line. How do I get it?

    Thanks,
    Kash


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Kash wrote: »
    Hi Eircom,

    I recently had a line installed by one of your technicians on behalf of Vodafone, and he gave me the number of it. I now need the UAN number related to the line. How do I get it?

    Thanks,
    Kash


    Hi Kash

    If you have had a line installed by aneircom engineer and the order was placed by Vodafone then there is no UAN associated with this order. A UAN Is required when changing provider and if the account is currently an existing eircom account this is usually the eircom account number. I advise contacting Vodafone and asking them to clarify this matter.

    Regards

    Al


  • #3
    Kash
    Registered Users, Registered Users 2 Posts: 1,065 ✭✭✭Kash


    eircom: Alan wrote: »
    Hi Kash

    If you have had a line installed by aneircom engineer and the order was placed by Vodafone then there is no UAN associated with this order. A UAN Is required when changing provider and if the account is currently an existing eircom account this is usually the eircom account number. I advise contacting Vodafone and asking them to clarify this matter.

    Regards

    Al
    Thanks Al, I thought you might say that.
    I also think Vodafone might refer me to you - lets hope I'm wrong on that count!


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