Dangerous Car

marge2007

Hi, I was unfortunate enough to buy a dangerous car two weeks ago from a dealer known as Green Isle Autos, Dublin, before I saw that there were other very negative posts re. the same company on Boards.ie.

We saw the car in an ad. on Carzone.ie, and have been trying to contact them about this dealer, but my email was returned as undeliverable. Has anyone any idea how we can contact this website, since in their dealer Terms & Conditions they say:


'You hereby acknowledge and warrant to Carzone that you will not use the Carzone web site for any purpose that is unlawful or prohibited by these terms and conditions. '

This is just one road we are going to get our money back, which has been refused by Green Isle Autos, to whom the car was delivered back by Axa Motor Rescue a week ago today.

Thanks for any help.

166man

So you returned this dangerous car back to the dealer with no word on whether they're giving you your money back?

Can you define how the car is dangerous?

Anan1

Forget about Carzone, you need legal advice.

ronaneire

What is dangerous about the car you have bought? Have you contacted the garage in regard to this?

Carzone are only an advertising website and I can't see where they would be libel.

marge2007

I felt that Carzone if not liable (still to be decided) would have an interest since that dealer is advertising on their website, which I'm sure they would not like to know is being used to sell illegally.

The car was brought back to the garage as it was not driveable, and under the Sale of Goods Act 1980 we were advised we were entitled to our money back. The dealer, quite according to form by my reading of other posts on Boards.ie, refused this. They said they wanted to repair the car - the whole back axle was gone and the car was totally unstable, but we cannot trust any repairs they purport to be making. If you want the reason for this, a private message will quickly find you directed to another website with a sorry tale in this connection.

So, does anyone have an email address or telephone for Carzone, please?

BostonB

Any time in the past I've never got any response when reporting an ad to carzone. The ad stayed up.

You may not be entitled to your money back straight away. They may be entitled to try and fix it. A few times.

marge2007

I like your sense of humour, BostonB. We are actually entitled to have our money back, the National Consumer Agency told us so. The car was not 'fit for purpose', i.e driveable as a car, and I'm sure most people on this forum would be pleased not to run the risk of driving on the same road as such a vehicle.

ronaneire

marge2007 wrote: »

I like your sense of humour, BostonB. We are actually entitled to have our money back, the National Consumer Agency told us so. The car was not 'fit for purpose', i.e driveable as a car, and I'm sure most people on this forum would be pleased not to run the risk of driving on the same road as such a vehicle.

No you are not entitled to your money back just yet, they the garage are entitled to repair the car under warranty.

The fact the car broke down and was brought back to them does not mean it is or was dangerous.

Who told you it was dangerous? What is wrong with the car?

Henry Ford III

Carzone aren't liable - how could they be unless they inspect and approve every car.

Lots of experts here on the SOGA, but I think you have to give the dealer a chance to rectify the fault before you'll be able to succesfully reject the car.

Sofiztikated

Yeah, your issue is with the dealer, not carzone.

Did you testdrive the car?

Mr Benevolent

OP you need legal advice. Carzone will not be liable in this situation, and the dealer does have the right to offer EITHER a repair or a refund - the choice is theirs. If the car cost less than €2000 you can involve the Small Claims Court.

Peugeot 206 by any chance?

For Forks Sake

marge2007 wrote: »

We are actually entitled to have our money back, the National Consumer Agency told us so.

I work in a retail industry, the NCA tell everyone they're entitled to their money back regardless of any other redress set out in legislation. They're muppets.

In this instance, your issue (whatever it is, you've given no specifics) is with the garage, and not Carzone.

Mar4ix

marge2007 wrote: »

I felt that Carzone if not liable (still to be decided) would have an interest since that dealer is advertising on their website, which I'm sure they would not like to know is being used to sell illegally.

The car was brought back to the garage as it was not driveable, and under the Sale of Goods Act 1980 we were advised we were entitled to our money back. The dealer, quite according to form by my reading of other posts on Boards.ie, refused this. They said they wanted to repair the car - the whole back axle was gone and the car was totally unstable, but we cannot trust any repairs they purport to be making. If you want the reason for this, a private message will quickly find you directed to another website with a sorry tale in this connection.

So, does anyone have an email address or telephone for Carzone, please?

i think somewhere did read about similar fault.... it was with BMW M3. have you got that faulty BMW ?

djimi

ronaneire wrote: »

No you are not entitled to your money back just yet, they the garage are entitled to repair the car under warranty.

The fact the car broke down and was brought back to them does not mean it is or was dangerous.

Who told you it was dangerous? What is wrong with the car?

Is this still the case where the car is sold with a dangerous defect such that it would be deemed to be unroadworthy? I dont know if this is necessarily the case, but from what the OP described this is a bit more serious than say the clutch going the week after it was bought.

CreepingDeath

marge2007 wrote: »

We saw the car in an ad. on Carzone.ie, and have been trying to contact them about this dealer, but my email was returned as undeliverable. Has anyone any idea how we can contact this website, since in their dealer Terms & Conditions they say:

Follow the money.
Carzone get their money from the car dealers, not from car buyers.
They're not going to listen to an individual car buyer.
The web site is a second hand car sales website, there would be hundreds of bad transactions a month.

If they really wanted to help the buyers ( they don't ), then they'd have an eBay style positive/negative feedback feature.

marge2007 wrote: »

'You hereby acknowledge and warrant to Carzone that you will not use the Carzone web site for any purpose that is unlawful or prohibited by these terms and conditions. '

I think that's more for car scams, selling stolen cars etc.

ION08

Mar4ix wrote: »

i think somewhere did read about similar fault.... it was with BMW M3. have you got that faulty BMW ?

By the sound of her, i seriously doubt that she bought an M3 (or that she even knows what an M3 is)

Again, Op sorry I have not better advice to offer other than what has been mentioned before: Carzone are in no way liable and you are not Automatically entitled to a refund. Whatever the situation is, I hope the dealer you bought the car from will look after you (although it doesnt sound like you'll make that particularly easy for them)

Del2005

marge2007 wrote: »

I like your sense of humour, BostonB. We are actually entitled to have our money back, the National Consumer Agency told us so. The car was not 'fit for purpose', i.e driveable as a car, and I'm sure most people on this forum would be pleased not to run the risk of driving on the same road as such a vehicle.

There's a big difference to being entitled to your money back and getting it. The garage has to offer one of the 3 Rs, repair replace or refund, they have a few attempts at repair. Then if you still aren't satisfied you can go legal. Even if you get a judgment against the company they can just stop trading, a lot of car sales places that sell dodgy motors do this every few months.

How much did you pay for the car? Did you take it for a test drive or get someone who knows cars to look it over? If it's as bad as you claim it should have been obvious to someone with knowledge or someone without knowledge who did some research.

coylemj

You're wasting your time if you think you can go after Carzone and the same applies to Donedeal. I informed DD that a car for sale on their website had finance outstanding and that this was not disclosed by the vendor when I met him - I only discovered it after paying money to motorcheck.ie when I found that the vendor was evasive when asked certain questions. DD told me to report the fact to the Gardai and the ad. stayed up.

That means that even in the full knowledge that the vendor was out to defraud a potential buyer, they didn't pull the ad. or force the vendor to declare 'finance outstanding'. That should tell you that legally that have nothing to worry about. In the case of newspapers, paper won't refuse ink and similarly online sites can't be expected to vet every ad. and/or inspect every car to ensure that it's roadworthy and that it's as described.

If the advertising medium was liable, none of the newspapers would be able to carry ads. for cars. The fact that they have been doing so for years should tell you that you are wasting your time chasing up that avenue.

Bigus

marge2007 wrote: »

The car was brought back to the garage as it was not driveable,


They said they wanted to repair the car -



the whole back axle was gone and the car was totally unstable,



but we cannot trust any repairs they purport to be making.

How was the car deemed to be not drive able and what qualifications does the person who determined this have? Are they an Engineer or mechanic ?

"They said they wanted to repair the car"
seems perfectly reasonable to me and they are entitled to do this under the sale of goods and consumer act.


"The whole back axle was GONE"
I doubt this because I presume you are talking metaphorically about bushes shocks or springs being worn, rather then the whole rear axle and wheels Gone missing from falling off on the road, but I've heard this happening in extreme cases before.

"But we cannot trust repairs they purport to be making,"
Why not , have they previously attempted repairs and failed ?
Why not get your expert to verify repairs afterwards .?

I have no connection with this garage and i know there name has cropped up,before,

BUT when somebody buys a car for a 10th or 20th fraction of its new price

that is also 7 or 8 years OUT of its manufacturers warranty,

they cannot expect the same safety net as buying a new or nearly new car ,

i post this so people in general realise that before spending hard earned money on old cars ,please realise that trying to get redress afterwards from the quango overpaid consumer agency with no teeth is useless, they are used to dealing with handbags and washing machines bought new.

Having said that,KNOWINGLY selling an unroadworthy vehicle is a criminal offence and the guards can deal with this if PROVEN.

marge2007

First to Confab, yes, a Peugeot 206 Diesel, how did you know?

You have all gone to such trouble to kindly write so many in-depth answers, that I first would like to express my appreciation.

To the person who thought I wouldn't know what an M3 is, you are quite right, though why you are sure I am a 'she' is a different thing I might just be an aficionado of margarine! Especially that dated after 2007....

The garage that looked at the car before it was carried back to Green Isle Auto's (sic) gave as their opinion that the vendor should be hanged. Just his opinion, of course and a reaction to the discovered condition of the car; I am not of a violent temperament myself...they said the whole back axle was gone, and pointed out that the tyres were totally worn at the back...this was not visible from the outside.

Just for the record, Green Isle Auto's (sic) have recently registered a name change, they are now Green Isle Quality Autos.

And of course in answer to an earlier questioner, the way you discover there is something wrong with the car is that you try to drive it, and it was after a certain distance and a speed appropriate to the motorway that the fault manifested itself.

The warranty, incidentally, does not mention the back axle. So we were not relying on that when we were asking for our money back. By most people, such parts are normally considered fundamentally necessary to the car....

There is something I think no-one has asked, so I will supply the information. The vehicle has a disc which says it has its NCT until 2014, and that it was tested in the last couple of months. The point of the NCT is that you can have confidence that the vehicle is safe. Normally.

Thank you all again.

BostonB

Having a NCT is not a reliable indication of anything. The brakes could have a fault that developed after the car was tested. Its also not beyond believe that people new tyres on for the test then put back on the old ones after the test. End of the day you have to check out the car yourself, or pay a professional qualified person to do it. I've also had the experience of getting a car checked out only to find out something is different when you picked it up. That in a big name main dealer too.

Basically trust nothing.

marge2007

Believe me, BostonB, that is now my mantra, trust nothing.

What you say makes one wonder if the NCT itself is fit for purpose, despite the very best intentions of those who designed it. Would it not be strange, though, for any serious problem to develop after such a test? Minor ones, maybe, but no doubt the object of the test is not to damage the cars undergoing it.

Sofiztikated

To be honest, marge, noone here believes the NCT to be anything more than a tax. The second you leave a centre, the car can become dangerously damaged, and will still have a valid cert.

coylemj

Sofiztikated wrote: »

To be honest, marge, noone here believes the NCT to be anything more than a tax. The second you leave a centre, the car can become dangerously damaged, and will still have a valid cert.

Speak for yourself. Car testing has been on the statute books since 1961, we were finally forced to implement the tests by the EU and it is not a tax, the fee covers the test and a profit margin for the operator.

The government doesn't get a penny from the NCT unless you count the fines for not having an NCT but having mandatory vehicle tests in place without fines for non-compliance would be senseless.

I agree that a valid NCT cert. doesn't guarantee that the car is safe to drive but the alternative is to have a weekly NCT test, would you prefer this?

One thing that the NCT has achieved is to significantly reduce the number of cars with misaligned headlights, for that alone it was worth implementing as far as I'm concerned.

JohnBoy26

marge2007 wrote: »

First to Confab, yes, a Peugeot 206 Diesel, how did you know?

He knows because the back axle wears in them and is a common enough problem. The axle in these are sort of a hybrid of semi independent and fully indepent suspension. Each end of the axle is allowed to rotate up or down independent of each other and is what gives old peugeots their good handling.

The downside of this is that the axle wears at each end over time. Where the ends go into the axle there is bearings and it's here they wear out along with the bearings.

The same type of back axle is used in many other french cars, including the peugeot 306, citreon Xsara, Berlingo etc.

JohnBoy26

coylemj wrote: »

One thing that the NCT has achieved is to significantly reduce the number of cars with misaligned headlights, for that alone it was worth implementing as far as I'm concerned.

It may have done, but the number of cars I have come across recently with incorrectly fitted headlight bulbs is shocking and quiet dangerous.

coylemj

JohnBoy26 wrote: »

It may have done, but the number of cars I have come across recently with incorrectly fitted headlight bulbs is shocking and quiet dangerous.

Believe me, 20 or 30 years ago before most of the current motorways were built it was a major hazard driving around bends at night only to meet some tosser with his two headlamp beams going in different directions, one of them usually straight into your face. The problem still exists I agree but it's nowhere near as bad as it used to be.

Irish motorists consider even an oil change a penal tax on motoring, forcing them to get their headlights properly aligned was always going to require mandatory testing.

marge2007

I definitely think the NCT was badly needed. I remember cars so rusty you could see the road underneath you when you were a passenger. Which unfortunately you hadn't spotted before you got in.

BostonB

coylemj wrote: »

...I agree that a valid NCT cert. doesn't guarantee that the car is safe to drive but the alternative is to have a weekly NCT test, would you prefer this?....

The point is, if you're buying a car you need to check it out there and then.

Not rely on a test done by someone you don't know.

No need to bang on about the NCT its been done to death.

Syllabus

coylemj wrote: »

Speak for yourself. Car testing has been on the statute books since 1961, we were finally forced to implement the tests by the EU and it is not a tax, the fee covers the test and a profit margin for the operator.

The government doesn't get a penny from the NCT unless you count the fines for not having an NCT but having mandatory vehicle tests in place without fines for non-compliance would be senseless.

I agree that a valid NCT cert. doesn't guarantee that the car is safe to drive but the alternative is to have a weekly NCT test, would you prefer this?

One thing that the NCT has achieved is to significantly reduce the number of cars with misaligned headlights, for that alone it was worth implementing as far as I'm concerned.

except VAT and the tax from all the employees and the vat from the electric running all day



when you work in the motor trade and see some of the cars they pass and see them failing headlights when everything else is ok just to get the retest fee you find it hard not to consider it a scam

marge2007

marge2007 wrote: »

First to Confab, yes, a Peugeot 206 Diesel, how did you know?

You have all gone to such trouble to kindly write so many in-depth answers, that I first would like to express my appreciation.

To the person who thought I wouldn't know what an M3 is, you are quite right, though why you are sure I am a 'she' is a different thing I might just be an aficionado of margarine! Especially that dated after 2007....

The garage that looked at the car before it was carried back to Green Isle Auto's (sic) gave as their opinion that the vendor should be hanged. Just his opinion, of course and a reaction to the discovered condition of the car; I am not of a violent temperament myself...they said the whole back axle was gone, and pointed out that the tyres were totally worn at the back...this was not visible from the outside.

Just for the record, Green Isle Auto's (sic) have recently registered a name change, they are now Green Isle Quality Autos.

And of course in answer to an earlier questioner, the way you discover there is something wrong with the car is that you try to drive it, and it was after a certain distance and a speed appropriate to the motorway that the fault manifested itself.

The warranty, incidentally, does not mention the back axle. So we were not relying on that when we were asking for our money back. By most people, such parts are normally considered fundamentally necessary to the car....

There is something I think no-one has asked, so I will supply the information. The vehicle has a disc which says it has its NCT until 2014, and that it was tested in the last couple of months. The point of the NCT is that you can have confidence that the vehicle is safe. Normally.

Thank you all again.

.... Did they not say they'll fix it?

Ronnie Beck

marge2007 wrote: »

What you say makes one wonder if the NCT itself is fit for purpose, despite the very best intentions of those who designed it. Would it not be strange, though, for any serious problem to develop after such a test? Minor ones, maybe, but no doubt the object of the test is not to damage the cars undergoing it.

The NCT test is merely the minimum standard a car must reach to drive on the roads. It doesn't mean a car is as good as new!

shooter88

coylemj wrote: »

Speak for yourself. Car testing has been on the statute books since 1961, we were finally forced to implement the tests by the EU and it is not a tax, the fee covers the test and a profit margin for the operator.

The government doesn't get a penny from the NCT unless you count the fines for not having an NCT but having mandatory vehicle tests in place without fines for non-compliance would be senseless.

I agree that a valid NCT cert. doesn't guarantee that the car is safe to drive but the alternative is to have a weekly NCT test, would you prefer this?

One thing that the NCT has achieved is to significantly reduce the number of cars with misaligned headlights, for that alone it was worth implementing as far as I'm concerned.

Funny enough the nct is a Spanish/Portuguese company and that's where all the profit ends up..god forbid a Irish company making money

mickdw

If the garage are talking of fixing the back axle, Id let them. Its a common fault so its nothing that wouldnt be expected. It would be alot worse if you had bought a cut and shut car (2 damaged cars stuck together) - that would be scrap.
You might have a good little car if this is replaced. And yes, you have to allow them reasonable opportunity to fix the car. If you had to take it back a third time, then you would be looking for money back but tbh, even in court you would be told off for not giving the dealer adequate opportunity to repair.

coylemj

shooter88 wrote: »

Funny enough the nct is a Spanish/Portuguese company and that's where all the profit ends up..god forbid a Irish company making money

A Swiss company called SGS won the original contract. I suspect the reason an Irish company hasn't won the contract up to now is because vehicle testing has been around on the continent for years but not in Ireland so there as of yet no Irish company with the expertise and/or track record in that business.

delly

Just in relation to the NCT OP, have you actually verified that the NCT is genuine? There has been cases here of people purchasing cars to find that the NCT disc was fake. I'm not saying this is the case here, but just putting it out there that you would need to verify it.

marge2007

The problem is, RoverJames, that since we were talking to them, I found posts on another forum that cast doubts on their ability to do such a repair. Also, we told them we didn't want a repair, but our money back, as my daughter was much too nervous to drive this car now, and the National Consumer Agency told us the choice was up to us, not to the garage.
In fact the story I was told about the provenance of the car does not now seem to be true, going by documents we found in the car, so we would be very edgy about accepting such an option as repair. I like people to be straight, and these people are not. I am now aware of the names of the company directors, and while I do not like to go over the heads of employees, this may well be a case where it is necessary, since maybe they are not aware of what is going on in their garage. I would point out too that before we took the car we were told it had just had a full service - it is hard to understand then how this problem was not spotted - or was it!
No-one seems to know how to contact Carzone - I like to believe they would be concerned about this whole story, though posters here differ. Anyway, thanks to everyone again.
In reply to you, delly, there was an NCT disc, although we were not given the NCT certificate, but personally speaking I wouldn't have a clue as to how to ascertain that it is valid. Surely fiddlilng with NCT discs would be really beyond the pale. And in that case, wouldn't the garage be extra careful about selling a dud car?

Senna

Forget about Carzone, you may as well chase Vodafone because that's the network you made the phone call about the car on.

Cee-Jay-Cee

The disc is purely for the windscreen but if you were asked by a guard to produce your NCT you need to have the certificate so go back and ask for it.

When was the car tested, ie how many months prior to you buying the car? Like previously stated the rear axles in pugs are a known weak point and do fail quite regularly. They do not render the car dangerous and the garage is entitled to repair/replace the failed items.

You really should have spotted the tyres worn on the inside before buying. Saying they're not visible isnt an excuse. Simply running your hand around the inner edge would have shown them to be worn as would lying down at the rear bumper and visually inspecting them.

What I would do is contact the dealer and tell them to replace the rear axle but that you want to bring the car to a Peugeot dealer once its repaired and have them inspect the work and if they ok it then your good to go.

marge2007

The car was tested in November, according to the disc.

Thanks for the advice. I think the lesson here is well-pointed. I know nothing about cars, I didn't realise one needed to take a mechanic when buying a car. I thought the salesman sounded nice and straight, and I am probably too trusting. Or I was.

BMJD

I wouldn't be holding my breath waiting for them to sort it out if googling "green isle autos problems" is anything to go by...

delly

A free and easy way to check is to go to http://carsireland.ie/add.php
Before you place an ad for a car, you can enter the reg. It will then auto populate the car data, which should include the NCT expiry date.

arleitiss

From my personal experience, NCT is really like a visual inspection of car.
I bought a BMW 3 series recently, it has NCT till October 2013 so in theory car should be running fine and perfect. From visual inspection I did, it had no problems or any faults except rear tires.
1 Week later I find out it has headgasket, rear springs, pretty much whole cooling system (radiator, thermostat, hoses, water pump) gone so I ended up paying a bit more than I paid for the car itself. The only thing motivated me was knowing I am the owner who got it fixed, who paid for fixes and knows it's gonna run well for next few years.
There is no way I could see those things at fault as they mostly require either: 3 hour constant driving to see it overheating, or engine diss assembly (Which NCT doesn't do as far as I know)
Since my story - I learned that NCT is just really visual inspection pretty much.
And I learned that buying a used car is pretty much "buying cat in sack" never know what's inside.
But my car is 2001, and it's an import, in Ireland registered on 2008 and had 5 owners before in Ireland. God knows how many more in previous country.

Good luck with your car though, hopefully it ends better and less costly than it did to me.

gambithh

op,how much did you pay for the car and did the garage give you a written warrenty and if so,how long?

Listning to other "legal experts" and googling consumer law isnt as clear cut as it seems.
And please just forget about carzone

I see a long and stressful road ahead of you but best of luck anyway.

Del2005

marge2007 wrote: »

The problem is, RoverJames, that since we were talking to them, I found posts on another forum that cast doubts on their ability to do such a repair. Also, we told them we didn't want a repair, but our money back, as my daughter was much too nervous to drive this car now, and the National Consumer Agency told us the choice was up to us, not to the garage.
In fact the story I was told about the provenance of the car does not now seem to be true, going by documents we found in the car, so we would be very edgy about accepting such an option as repair. I like people to be straight, and these people are not. I am now aware of the names of the company directors, and while I do not like to go over the heads of employees, this may well be a case where it is necessary, since maybe they are not aware of what is going on in their garage. I would point out too that before we took the car we were told it had just had a full service - it is hard to understand then how this problem was not spotted - or was it!
No-one seems to know how to contact Carzone - I like to believe they would be concerned about this whole story, though posters here differ. Anyway, thanks to everyone again.
In reply to you, delly, there was an NCT disc, although we were not given the NCT certificate, but personally speaking I wouldn't have a clue as to how to ascertain that it is valid. Surely fiddlilng with NCT discs would be really beyond the pale. And in that case, wouldn't the garage be extra careful about selling a dud car?

I think you missed something which you already posted, the company you bought from no longer exists. So you can keep talking about the consumer agency saying that your entitled to a refund, who are you going to get the refund from?

BTW the directors are the ones who change the company name not the employee's. No point in wasting your time going over heads as they know what they are selling.

Henry Ford III

Somebody else touched on this earlier but it's important to note that Peugeot rear beams can be fixed.

marge2007

Del2005, the new company exists alongside the old one, so far as I can ascertain at the moment. but I do take your point. gambithh, the warranty was one month or the first 1000 miles, but the problem that presented is not mentioned on the specifics of the warranty. The money was €2300, and from what I read online, that is about average for a Peugeot 206 diesel of that age.
arleitiss, your story makes me feel a bit hopeless. But we have bought secondhand cars before which never let us down. The difference was we knew the sellers, and came to the cars by word-of-mouth.
About the sellers, the guys that we dealt with were invariably courteous, and one was very apologetic after my daughter's experience, but they still had no intention of giving a refund, they said "we don't give money back."
I wonder would they be happy for their own offspring to go out in a car like that? And why they can't understand how nervous I would be about any repair, especially after the car was sold after a full service. The guy who sold us the car explained that the garage is in an area where when they drive the cars they can't get up any speed, which is why they hadn't noticed the problem. That does not give me confidence in a repair.
Del2005, there have been cases where business owners were not aware of what was going on in the workplace, which I know should not happen. Some directors are basically just investors, though.
Once again thanks to everyone for your very interesting and helpful replies.

Steve193232

Hey sorry I'm unable to put up my own post for some reason but I bought a car about 6 months ago with 3 months warranty . The car has now broken down and needs a new engine . The mechanic has told me it was in a bad crash before I bought it . The garage did not tell me this tho . Where do I stand ??

Esel

Steve193232 wrote: »

Hey sorry I'm unable to put up my own post for some reason but I bought a car about 6 months ago with 3 months warranty . The car has now broken down and needs a new engine . The mechanic has told me it was in a bad crash before I bought it . The garage did not tell me this tho . Where do I stand ??

Use this link to start a new thread on your question. Be sure to put an informative title on it.

marge2007

So we rang the dealer and said we would consider taking the car back if we could have it inspected by a competent person whom we would bring up ourselves; the guy we spoke to is to let us know when the car is repaired. He said it was a big job but hopefully would be finished soon. The repair started late last week and as of now we have heard nothing further. So that's how things stand at the moment.

Interceptor

marge2007 wrote: »

So we rang the dealer....

Keep a record of everything and if there are ANY shenanigans head straight to your solicitor.